Eight Telecom discussion thread

[BBCWatcher]

Any of you face throttling speeds when roaming?
I’m on the 5G plan, but website loads super slowly in Bangkok and KL for me
any advise?

Try manually switching networks to see if you get any better results. In Thailand Eight roams onto TrueMove and DTAC. The same company owns both networks, but I don't think they've fully merged their networks yet. In Malaysia you can try switching between DigiCelcom, Maxis, and U Mobile. There are two underlying 5G networks in Malaysia, so if you observe any differences on 5G they'll likely be between U Mobile and the other two carriers.

It's also sometimes possible for 5G to be more congested than 4G in a given area at a given time. You can try disabling 5G to see if you get any better results.

 

[jennypenny]

Won't it also depend on the partner network?

I have full signal 5G Maxis in KL, I have almost no internet to load WhatsApp photos

 

[jennypenny]

Try manually switching networks to see if you get any better results. In Thailand Eight roams onto TrueMove and DTAC. The same company owns both networks, but I don't think they've fully merged their networks yet. In Malaysia you can try switching between DigiCelcom, Maxis, and U Mobile. There are two underlying 5G networks in Malaysia, so if you observe any differences on 5G they'll likely be between U Mobile and the other two carriers.

It's also sometimes possible for 5G to be more congested than 4G in a given area at a given time. You can try disabling 5G to see if you get any better results.

When I was on Gomo, I never had this problem.

I will try your advise the next time I head there for work

Thanks

 

[yujin86]

at Malaysia if roam under celcomdigi/maxis better to turn off 5g (both using the same congested 5g network), only umobile 5g speed is ok.

 

[BBCWatcher]

I have full signal 5G Maxis in KL, I have almost no internet to load WhatsApp photos

That can happen. DNB operates the largest (and oldest) 5G network in Malaysia, and there are widespread reports that it's frequently congested and getting more congested.

at Malaysia if roam under celcomdigi/maxis better to turn off 5g (both using the same congested 5g network), only umobile 5g speed is ok.

But not guaranteed. U Mobile's 5G network is still a long way from completion, and U Mobile still has to rely on DNB's 5G network in many areas.

Fortunately Eight offers 6 (really 5) choices in Malaysia: 3 partner networks with your choice of 4G or 5G. (There are only two 5G networks in Malaysia: DNB and U Mobile. That's where the "really 5" part comes from.) You can flip among these 6 choices to try to find one that works best for you, although two of the choices (CelcomDigi and Maxis on 5G) will probably be about the same.

 

[mosmos]

If anyone is still interested, flat lobby above Tampines east mrt entrance

Eight 4g+



Gomo 5g+

 

[carrote]

Signed up for SIMBA on Sun 10 May for the port-in 2 free months promo. On Thu 14 May SIMBA said Eight rejected port out due to “inactive line”. Resubmitted same day, until today still haven’t ported out successfully.

SIMBA port-in promotion requires the port in to complete by 15 May 2359hrs… guess Eight won’t compensate me for their incompetence, $20 gone down the drain

Rejected again.... amazing

 

[SeaDweller4K]

Anyone on Eight 5G plans but only getting 4G signal in Singapore recently? My phone has been showing 4G connection since middle of last week. Tried all the troubleshooting steps however it's still the same.

Sent them an email on Monday and still waiting for a reply.

 

[twosix]

Anyone on Eight 5G plans but only getting 4G signal in Singapore recently? My phone has been showing 4G connection since middle of last week. Tried all the troubleshooting steps however it's still the same.

Sent them an email on Monday and still waiting for a reply.

Scroll up and read. There r similar complaints.

 

[gapboy]

Anyone on Eight 5G plans but only getting 4G signal in Singapore recently? My phone has been showing 4G connection since middle of last week. Tried all the troubleshooting steps however it's still the same.

Sent them an email on Monday and still waiting for a reply.

better downgrade to 4g then

 

[yotoden]

Noticed 4G is fast today, any relation with Simba illegal usage?

 

[mosmos]

Starhub 5G


Eight 5G


Changi T3 Kopitiam

T4 departure hall

 

[Habrosus]

T4 departure hall

Can't see your pic

 

[mosmos]

Can't see your pic

 

[amazingone]

Eight offering 1-for-1 top-up, $28+$28

 

[wjleong15]

Eight offering 1-for-1 top-up, $28+$28

eight BASH! Top up $28, get $28 FREE

• This promotion is valid from 21 May – 24 May and only available at the eight BASH @ CityLink Mall or at any of our Service Centres.
• A valid and successful top-up transaction is defined as a minimum of $28 top-up amount. For every successful transaction, $28 additional credits will be credited to the customer’s wallet balance.
• Additional credits will be credited to the mobile service’s main wallet balance within 7 working days from the date of the successful top-up transaction.
• Customers are entitled to a maximum of $84 i.e. 3 transactions in additional credits per mobile service throughout the duration of the promotion.
• This promotion is not transferable, exchangeable for cash, or redeemable for other products/discounts.
• In the event of any dispute, the decision of eight shall be final.
• All eight’s Mobile Terms & Conditions apply. eight reserves the right to amend, withdraw, or terminate this plan, promotion and its Terms & Conditions at any time without prior notice.

 

[hereiam7788]

eight BASH! Top up $28, get $28 FREE

• This promotion is valid from 21 May – 24 May and only available at the eight BASH @ CityLink Mall or at any of our Service Centres.
• A valid and successful top-up transaction is defined as a minimum of $28 top-up amount. For every successful transaction, $28 additional credits will be credited to the customer’s wallet balance.
• Additional credits will be credited to the mobile service’s main wallet balance within 7 working days from the date of the successful top-up transaction.
• Customers are entitled to a maximum of $84 i.e. 3 transactions in additional credits per mobile service throughout the duration of the promotion.
• This promotion is not transferable, exchangeable for cash, or redeemable for other products/discounts.
• In the event of any dispute, the decision of eight shall be final.
• All eight’s Mobile Terms & Conditions apply. eight reserves the right to amend, withdraw, or terminate this plan, promotion and its Terms & Conditions at any time without prior notice.

wow. only 3x transaction and can only do at citilink mall and service centre, sure long queue like what S telco.

 

[Aladdin Beast]

wow. only 3x transaction and can only do at citilink mall and service centre, sure long queue like what S telco.

Maybe they know many already topup to many years down the road

 

[ho_kuku]

The last tech show top up promotion - haven’t receive bonus credit yet. Wrote in also no reply.

 

[neptunesea]

wow. only 3x transaction and can only do at citilink mall and service centre, sure long queue like what S telco.

S Telco prepared very well this time, 15 counters and long snaking queue management.

Maybe so police doesn't come down again and poke nose into their spectrum.