1. Self-Serve eSIM Swaps
Customers no longer need to wait or hassle support to change or replace their eSIM. They can now do it completely on their own directly via the app!
*Where: Service Preferences > Manage my SIM > Swap to eSIM*
Cost: Just a small, nominal fee of $5 ---
2. Alternatively, you can visit an
eight service centre or retailer to request the SIM swap in person.