oh yah. would like to share my experience with Apple store
02-Mar-18
1800-699-2824
Genius Bar Work Authorisation & Service Confirmation
Repair No:
Customer Information
Product Information
Lionel Foo Warranty Status: In Warranty (LP)
Singapore SGP Model: iPhone X
Date of Purchase: 03-Nov-17
Serial No:
IMEI:
Problem Description/Diagnosis
Issue: End user reports that device restarts unexpectedly
Display will turn off to darkest light
Steps to Reproduce: Verified
initiated mobile resource inspector
Ambient light sensor failed
restarted the device
Cosmetic Condition: Liquid Indicator not triggered
Enclosure no major dents or scratches
Some dirt at the speaker
Proposed Resolution: Swap Repair
customer has a current backup
Customer is aware of the possible data loss during repair. And agreed to turn off the Find my device. Also if liquid is present inside the device he/she also knows that we will deny service.
no SIM card installed no passcode.
Contact Apple Support Case:
Employee 973611611
Repair Estimate
Item Number Description Price Amount Due Customer KBB
S6284Z/A IPHONE X FLAT RATE REPAIR,RETAIL S$ 773.83 S$ 0.00
ZP661-08697 256GB, Space Gray, GSM, iPhone X, CI/AR, ITP
Replacement Serial No:
Replacement IMEI: S$ 0.00 S$ 0.00
GST S$ 0.00
Total S$ 773.83 S$ 0.00
Work Authorisation. I agree that the Repair Terms and Conditions on the reverse side of this page will apply to the service of the Product identified above; Apple is not responsible for any loss, corruption, or breach of the data on my product during service; as loss of data may occur as a result of the service, it is my responsibility to make a backup copy of my data before bringing my product to Apple for service; goods presented for repair may be replaced by refurbished goods of the same type rather than being repaired. Refurbished parts may be used to repair the goods.
Parts and Service
Item Number Description Price Amount Due Customer KBB
Same as described above
Total S$ 773.83 S$ 0.00
Thank you for choosing AppleCare for the repair of your Apple Product. To ensure the highest level of quality and reliability, all work is performed by AppleCare certified technicians using genuine Apple parts. Additionally, all repairs are backed by Apple’s 90-day service limited warranty, or the original one-year limited warranty, whichever is longer. Note: The items identified above have been exchanged by Apple for new or refurbished parts or products. Any applicable cost is indicated adjacent to the part(s) or product description. Service parts are subject to tax.
If you need any future technical or administrative assistance, please contact AppleCare Support by calling 800-186-1087. Also, answers to many questions regarding the operation of your Apple Product can be found at:
http://www.apple.com/sg/support