Everything about the iPhone X

tec_geek

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Sorry, one quick question. Am I able to use Samsung the Wireless charging dock on my iphoneX??? Since my dad left it at there. So I’m thinking to use it.

It shouldn’t be a problem as long as it’s Qi standard. But so far I haven’t seen issues or reports that says it’s incompatible.
 

Habrosus

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Sorry, one quick question. Am I able to use Samsung the Wireless charging dock on my iphoneX??? Since my dad left it at there. So I’m thinking to use it.

I use a Samsung wireless charging pad for my iX and Note 5. :)
 

lionelfoo

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oh yah. would like to share my experience with Apple store

02-Mar-18
1800-699-2824
Genius Bar Work Authorisation & Service Confirmation
Repair No:
Customer Information
Product Information
Lionel Foo Warranty Status: In Warranty (LP)
Singapore SGP Model: iPhone X
Date of Purchase: 03-Nov-17
Serial No:
IMEI:
Problem Description/Diagnosis
Issue: End user reports that device restarts unexpectedly
Display will turn off to darkest light
Steps to Reproduce: Verified

initiated mobile resource inspector
Ambient light sensor failed

restarted the device
Cosmetic Condition: Liquid Indicator not triggered
Enclosure no major dents or scratches
Some dirt at the speaker
Proposed Resolution: Swap Repair

customer has a current backup

Customer is aware of the possible data loss during repair. And agreed to turn off the Find my device. Also if liquid is present inside the device he/she also knows that we will deny service.

no SIM card installed no passcode.

Contact Apple Support Case:

Employee 973611611

Repair Estimate
Item Number Description Price Amount Due Customer KBB
S6284Z/A IPHONE X FLAT RATE REPAIR,RETAIL S$ 773.83 S$ 0.00
ZP661-08697 256GB, Space Gray, GSM, iPhone X, CI/AR, ITP
Replacement Serial No:
Replacement IMEI: S$ 0.00 S$ 0.00
GST S$ 0.00
Total S$ 773.83 S$ 0.00



Work Authorisation. I agree that the Repair Terms and Conditions on the reverse side of this page will apply to the service of the Product identified above; Apple is not responsible for any loss, corruption, or breach of the data on my product during service; as loss of data may occur as a result of the service, it is my responsibility to make a backup copy of my data before bringing my product to Apple for service; goods presented for repair may be replaced by refurbished goods of the same type rather than being repaired. Refurbished parts may be used to repair the goods.

Parts and Service
Item Number Description Price Amount Due Customer KBB
Same as described above
Total S$ 773.83 S$ 0.00


Thank you for choosing AppleCare for the repair of your Apple Product. To ensure the highest level of quality and reliability, all work is performed by AppleCare certified technicians using genuine Apple parts. Additionally, all repairs are backed by Apple’s 90-day service limited warranty, or the original one-year limited warranty, whichever is longer. Note: The items identified above have been exchanged by Apple for new or refurbished parts or products. Any applicable cost is indicated adjacent to the part(s) or product description. Service parts are subject to tax.

If you need any future technical or administrative assistance, please contact AppleCare Support by calling 800-186-1087. Also, answers to many questions regarding the operation of your Apple Product can be found at: http://www.apple.com/sg/support
 

lionelfoo

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oh yah. would like to share my experience with Apple store

02-Mar-18
1800-699-2824
Genius Bar Work Authorisation & Service Confirmation
Repair No:
Customer Information
Product Information
Lionel Foo Warranty Status: In Warranty (LP)
Singapore SGP Model: iPhone X
Date of Purchase: 03-Nov-17
Serial No:
IMEI:
Problem Description/Diagnosis
Issue: End user reports that device restarts unexpectedly
Display will turn off to darkest light
Steps to Reproduce: Verified

initiated mobile resource inspector
Ambient light sensor failed

restarted the device
Cosmetic Condition: Liquid Indicator not triggered
Enclosure no major dents or scratches
Some dirt at the speaker
Proposed Resolution: Swap Repair

customer has a current backup

Customer is aware of the possible data loss during repair. And agreed to turn off the Find my device. Also if liquid is present inside the device he/she also knows that we will deny service.

no SIM card installed no passcode.

Contact Apple Support Case:

Employee 973611611

Repair Estimate
Item Number Description Price Amount Due Customer KBB
S6284Z/A IPHONE X FLAT RATE REPAIR,RETAIL S$ 773.83 S$ 0.00
ZP661-08697 256GB, Space Gray, GSM, iPhone X, CI/AR, ITP
Replacement Serial No:
Replacement IMEI: S$ 0.00 S$ 0.00
GST S$ 0.00
Total S$ 773.83 S$ 0.00



Work Authorisation. I agree that the Repair Terms and Conditions on the reverse side of this page will apply to the service of the Product identified above; Apple is not responsible for any loss, corruption, or breach of the data on my product during service; as loss of data may occur as a result of the service, it is my responsibility to make a backup copy of my data before bringing my product to Apple for service; goods presented for repair may be replaced by refurbished goods of the same type rather than being repaired. Refurbished parts may be used to repair the goods.

Parts and Service
Item Number Description Price Amount Due Customer KBB
Same as described above
Total S$ 773.83 S$ 0.00


Thank you for choosing AppleCare for the repair of your Apple Product. To ensure the highest level of quality and reliability, all work is performed by AppleCare certified technicians using genuine Apple parts. Additionally, all repairs are backed by Apple’s 90-day service limited warranty, or the original one-year limited warranty, whichever is longer. Note: The items identified above have been exchanged by Apple for new or refurbished parts or products. Any applicable cost is indicated adjacent to the part(s) or product description. Service parts are subject to tax.

If you need any future technical or administrative assistance, please contact AppleCare Support by calling 800-186-1087. Also, answers to many questions regarding the operation of your Apple Product can be found at: http://www.apple.com/sg/support

on the spot 1-1 exchange..... waited for around 1hr 15 mins. but they will msg u when your turn is nearing.....
 

lionelfoo

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Wah your repair cost 770 dollars if not covered under warranty? :s22:

yup...

They replaced the whole phone. cos they say some sensor spoil..... and the sensor is embedded under the screen. so it's the price of the screen
 

weixiang80

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hi, i have a noob question...

i have synced few albums from my pc to my iphone.
now, i have taken some photos in iphone and would like to add them into those synced albums but the albums were greyed out...

Any simple ways to do it?
 

tec_geek

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hi, i have a noob question...

i have synced few albums from my pc to my iphone.
now, i have taken some photos in iphone and would like to add them into those synced albums but the albums were greyed out...

Any simple ways to do it?

Somehow iOS would keep them separate.

You could export the images to your PC, add them in your albums/folder and sync again.
 

tott_2003

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Anyone know why the replacement set warranty is 1 year from the replacement date and not to the original expiry date? For example if my original iphone warrant expiring in dec 17 and just got ot replace in mar 18., the replaced iphone warranty is till mar 19?
 

tonyep

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Anyone know why the replacement set warranty is 1 year from the replacement date and not to the original expiry date? For example if my original iphone warrant expiring in dec 17 and just got ot replace in mar 18., the replaced iphone warranty is till mar 19?

No. Your warranty ends dec 17. Warranty is 1 year from date of purchase or date it was shipped to you.
 

sohbengkuan

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Typo error on your original warranty expiring date?

Anyone know why the replacement set warranty is 1 year from the replacement date and not to the original expiry date? For example if my original iphone warrant expiring in dec 17 and just got ot replace in mar 18., the replaced iphone warranty is till mar 19?
 

apple459721

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Anyone know why the replacement set warranty is 1 year from the replacement date and not to the original expiry date? For example if my original iphone warrant expiring in dec 17 and just got ot replace in mar 18., the replaced iphone warranty is till mar 19?

Is replacement set brand new or refurbished set?

How to entitled to exchange for replacement set?
(Do they allow to exchange even if they found no defect on the phone?)
 
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