Galaxy S8 has red tint???

[Hello_Kitty]

Source:
https://www.engadget.com/2017/04/19/galaxy-s8-red-tinted-screens/

According to multiple reports posted on Korean forums like PPOMPPU and social networks like Instagram, some S8 units' displays have a very noticeable reddish tint. It's unclear how widespread the issue is, but it seems to be serious enough for "Galaxy S8 Red Screen" to be a trending search term on Korean search engine Naver.

when you receive yours, please kindly check.

 

[hwfan]

Hi, hmm mine has uneven tint, top half is reddish bottom is yellowish. No matter how I change the rgb balance on display settings the uneven acreen tint is there and very obvious.

I went down to Samsung Plaza Sing service centre twice since I got my phone yesterday and they said to wait for software update.

Can other S8 users advise what their red tint issue is like?

 

[renfred89]

On the other thread, the tint is whole screen..

Is it due to your lighting condition? Got pic?

Hi, hmm mine has uneven tint, top half is reddish bottom is yellowish. No matter how I change the rgb balance on display settings the uneven acreen tint is there and very obvious.

I went down to Samsung Plaza Sing service centre twice since I got my phone yesterday and they said to wait for software update.

Can other S8 users advise what their red tint issue is like?

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[Jackygogogo]

If ununiform tinted better demand 1 to 1 xchg.

Only under display/screen mode/Adaptive display then can change indivdual rgb setting but if u change to other screen mode or do a factory reset, the pinkish will come back. It is a temperary fix n diff device the variation might differ. It's definitely bad qc during manufacturing stage.

 

[renfred89]

More like a software calibration issue than hardware to me..

Only under display/screen mode/Adaptive display then can change indivdual rgb setting but if u change to other screen mode or do a factory reset, the pinkish will come back. It is a temperary fix n diff device the variation might differ. It's definitely bad qc during manufacturing stage.

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[OutBreak]

Isn't that a super amoled characteristics?? Every year will see people kpkb about Samsung screen..

 

[renfred89]

Like what the gurus said, it's due to different manufacturing process. As far as precision engineering is in place, there's alot of uncertainties during manufacturing. You can hundred thousands of identical display but not all of them are the same. However to human eye, some can tell difference while some cannot..

Isn't that a super amoled characteristics?? Every year will see people kpkb about Samsung screen..

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[hwfan]

Below is the photo of my screen. Went back to Samsung PS Service Centre today and the Samsung staff also agree the contrast. Brought it behind the service area (to check w colleagues/boss?) and came back and told me to wait for softwarw update in 2 weeks or so, that will "definitely fix" the issue.

I told them I dont think so cos its an uneven tint issue, they said if the update cannot fix then go back again.

Btw for those birds who are posting in this thread with bird talk claiming limpeh is kpkb, I have owned Galaxy S, S2, Note 2, Note 3, Note Edge and S7E over the years and never had such a poor screen before. Suspect as the online articles say, the new wide aspect amoled causes the amoled issues to be more obvious, and Samsung QC cmi this round.

Other than the screen I am enjoying the phone but this is quite a big flaw..

http://m.imgur.com/8ze2quo

 

[renfred89]

Oh well I can see the below portion of the screen is different from the top. Do update us again when u receive the update..

I'm just wondering if u calibrate the screen again using diagnostic menu, would it be resolving for you? Just a conjecture..

Below is the photo of my screen. Went back to Samsung PS Service Centre today and the Samsung staff also agree the contrast. Brought it behind the service area (to check w colleagues/boss?) and came back and told me to wait for softwarw update in 2 weeks or so, that will "definitely fix" the issue.

I told them I dont think so cos its an uneven tint issue, they said if the update cannot fix then go back again.

Btw for those birds who are posting in this thread with bird talk claiming limpeh is kpkb, I have owned Galaxy S, S2, Note 2, Note 3, Note Edge and S7E over the years and never had such a poor screen before. Suspect as the online articles say, the new wide aspect amoled causes the amoled issues to be more obvious, and Samsung QC cmi this round.

Other than the screen I am enjoying the phone but this is quite a big flaw..

http://m.imgur.com/8ze2quo

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[ragnarok95]

Can see the diff. Wait for the update and see how.

 

[paul02]

Below is the photo of my screen. Went back to Samsung PS Service Centre today and the Samsung staff also agree the contrast. Brought it behind the service area (to check w colleagues/boss?) and came back and told me to wait for softwarw update in 2 weeks or so, that will "definitely fix" the issue.

I told them I dont think so cos its an uneven tint issue, they said if the update cannot fix then go back again.

Btw for those birds who are posting in this thread with bird talk claiming limpeh is kpkb, I have owned Galaxy S, S2, Note 2, Note 3, Note Edge and S7E over the years and never had such a poor screen before. Suspect as the online articles say, the new wide aspect amoled causes the amoled issues to be more obvious, and Samsung QC cmi this round.

Other than the screen I am enjoying the phone but this is quite a big flaw..

http://m.imgur.com/8ze2quo

Come I help you embed.

 

[BiomedicalPasta]

They are using th3 software upgrade promised by head office to delay their action. Insist on exchanging!

 

[renfred89]

You sound so confident sia... Go proof it leh then all of us will benefit..

They are using th3 software upgrade promised by head office to delay their action. Insist on exchanging!

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[hwfan]

Appreciate your helpful suggestion - yes I have played w the RGB option under display settings over and over again.. it becomes less obvious if i push red and green all the way down but keep blue. But still the contrast is there, like if i am surfing hwz the post from the bottom of the screen turn from yellowish tint when reach the top half have reddish tint.

Probably the oled diodes for my screen unevenly deposited. But I would have thought their blah blah blah 7 or 8 point check should pick up and reject. Seems all wayang only. What to do.. wait and see how lor. I not going to say I wont buy Samsung anymore but definitely a very disappointed long term customer.

 

[renfred89]

I'm referring diagnostic menu in which it will full blast all RGB colours. Perhaps that helps to flush all diodes with constant power?

U can access diagnostic service menu with *#0*#.

The original intention for service menu is to look out of dead pixels or bright pixels. But who cares man since desperate situation calls for Desperate measures..

Appreciate your helpful suggestion - yes I have played w the RGB option under display settings over and over again.. it becomes less obvious if i push red and green all the way down but keep blue. But still the contrast is there, like if i am surfing hwz the post from the bottom of the screen turn from yellowish tint when reach the top half have reddish tint.

Probably the oled diodes for my screen unevenly deposited. But I would have thought their blah blah blah 7 or 8 point check should pick up and reject. Seems all wayang only. What to do.. wait and see how lor. I not going to say I wont buy Samsung anymore but definitely a very disappointed long term customer.

Posted with Samsung Galaxy S7 edge HardwareZone Forums app

 

[paul02]

Appreciate your helpful suggestion - yes I have played w the RGB option under display settings over and over again.. it becomes less obvious if i push red and green all the way down but keep blue. But still the contrast is there, like if i am surfing hwz the post from the bottom of the screen turn from yellowish tint when reach the top half have reddish tint.

Probably the oled diodes for my screen unevenly deposited. But I would have thought their blah blah blah 7 or 8 point check should pick up and reject. Seems all wayang only. What to do.. wait and see how lor. I not going to say I wont buy Samsung anymore but definitely a very disappointed long term customer.

Nay, you just got a lemon set. **** happens.

 

[hwfan]

I'm referring diagnostic menu in which it will full blast all RGB colours. Perhaps that helps to flush all diodes with constant power?

U can access diagnostic service menu with *#0*#.

The original intention for service menu is to look out of dead pixels or bright pixels. But who cares man since desperate situation calls for Desperate measures..

Posted with Samsung Galaxy S7 edge HardwareZone Forums app

Hmm I did go into the menu but just toggled between r/g/b lor, seems colours are even and no dead pixels.. is there something else i should try? Doesnt change the uneven white tone i must say.. thanks for the suggestions!

 

[hwfan]

Well lemon set or not the current Samsung service stance is disappointing... ask me to wait

 

[renfred89]

I'm at my wits end. Hahas

I'll pray for my set not to have the same issue as you.

Hmm I did go into the menu but just toggled between r/g/b lor, seems colours are even and no dead pixels.. is there something else i should try? Doesnt change the uneven white tone i must say.. thanks for the suggestions!

Posted with Samsung Galaxy S7 edge HardwareZone Forums app

 

[renfred89]

Post on Samsung fb and let them investigate for you? They are quite responsive! But don't go there and rant and scold, only degrades yourself.. Hahas..

Well lemon set or not the current Samsung service stance is disappointing... ask me to wait

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