Hello from Team OCBC

[ckboyz]

My ocbc hardware token is dead. Can advise how to chnsge to One Token. I can't inform any information online. Ocbc is like a dinosaur in thr finance industry, so difficult to apply for anything online

 

[OCBC Bank]

Hello OCBC,

Ever since your branch in Sun Plaza closed down, my mum keep complaining to me very hard to update her bank book. As such, I would like to request for the bank book updating ATM to be placed at Sembawang MRT. Thank you

We hear you on the feedback and will share it with the relevant party for future review, Extech. Thank you.

^XF

 

[OCBC Bank]

My ocbc hardware token is dead. Can advise how to chnsge to One Token. I can't inform any information online. Ocbc is like a dinosaur in thr finance industry, so difficult to apply for anything online

Hi ckboyz,

If you have previously been issued a hardware token, you will require it in order to activate the onetoken.

Please drop us a PM with your contact number, so we may arrange for a callback to you for further assistance on this.

^XF

 

[OCBC Bank]

Hello OCBC,

Can I transfer Malaysian Ringgit (MYR) to Malaysia via Individual Banking online?

Hi pureman,

You will be able to make the transfer in Singapore Dollars to the Malaysian Account via ibanking. As Malaysian Ringgit (MYR) is a controlled currency, you can only transfer to a bank account in Malaysia, in other currencies besides MYR. The funds will then be converted at the recipient’s end. The recipient will receive the funds in Malaysian Ringgit & the rate determined by Bank Negara Malaysia, we do not offer foreign exchange rates for Malaysian Ringgit on our end.

Look under 'Step by step guide for mobile banking/Step by step guide for internet banking' for a guide on how to do so:
https://www.ocbc.com/personal-banking/digital-banking/overseas-funds-transfer#iw_comp1586970768860

Hope this helps you.

^XF

 

[TickTechToe]

Hi OCBC, for ocbc 365 credit card, is public transport rides like buses and mrt count towards the minimum amount of $800.. and also the 3% cash rebate?

 

[OCBC Bank]

Hi OCBC, for ocbc 365 credit card, is public transport rides like buses and mrt count towards the minimum amount of $800.. and also the 3% cash rebate?

Hi TickTechToe,

“Land Transport” is defined as transactions classified under the following Merchant Category Codes:
 MCC 4111 (Local/Suburban Commuter Passenger Transportation);
 MCC 4011 (Railroads);
 MCC 4112 (Passenger Railways);
 MCC 4121 (Taxicabs and Limousines); and
 MCC 4131 (Bus Lines, Including Charters, Tour Buses);
and is processed by the respective merchants/acquirers (whether as an online transaction or otherwise) through the Visa/MasterCard Worldwide networks.

For avoidance of doubt, EZ-Link and Transit Link top up will not be eligible to earn the 3% cashback for Land Transport transactions. Only Account-Based Ticketing and the use of contactless payment for public transport fare payments will be included for 3% cashback.

^XF

 

[joesph]

how to use virtual visa pay myself without a fee? in usd

Posted from PCWX using M2007J3SG

 

[OCBC Bank]

how to use virtual visa pay myself without a fee? in usd

Posted from PCWX using M2007J3SG

Hi joesph,

Our apologies, but could you share more clarification on your query? Thank you.

^XF

 

[Mr. Wood]

hi team ocbc,
does ocbc have any plans to switch fully to digital token? i still want to use hard token / sms otp.
the other big bank's digital token is irritating and slows/hangs my phone. i am considering to use back ocbc banking services.
tks

 

[TerryPower]

OCBC, yours ads very nice I like the recent one with dragon

 

[evo101]

Hi OCBC,

I need your help to appeal on the waiver of annual membership fee for my OCBC 365 credit card. The CSO says I missed out the annual spending marginally.

I am thinking to cancel the credit card so as to not paying the annual fee. Currently I have 2 instalment payment plan with OCBC 365 credit card and I would like to stop the plan and pay up in full now. Can you advise me the steps?

For this full early repayment, will OCBC charge me the administrative fee of S$150?

 

[myhealthychoice]

Blue Chip Investment Plan - are the stocks purchased by OCBC through SGX?

 

[OCBC Bank]

hi team ocbc,
does ocbc have any plans to switch fully to digital token? i still want to use hard token / sms otp.
the other big bank's digital token is irritating and slows/hangs my phone. i am considering to use back ocbc banking services.
tks

Hi Mr.Wood,

Existing customers (who was previously given a hardware token) will still be able to continue using the hardware token/SMS-OTP for their banking transactions.

^DG

 

[OCBC Bank]

OCBC, yours ads very nice I like the recent one with dragon

Thanks for the kind words!

^DG

 

[OCBC Bank]

Hi OCBC,

I need your help to appeal on the waiver of annual membership fee for my OCBC 365 credit card. The CSO says I missed out the annual spending marginally.

I am thinking to cancel the credit card so as to not paying the annual fee. Currently I have 2 instalment payment plan with OCBC 365 credit card and I would like to stop the plan and pay up in full now. Can you advise me the steps?

For this full early repayment, will OCBC charge me the administrative fee of S$150?

Hi evo101,

Acceleration of instalment payment plan will incur the administrative fee. Could you drop us a PM with your mobile number? Let us check if we can assist with an appeal of the annual service fee (subject to review and approval).

^DG

 

[OCBC Bank]

Blue Chip Investment Plan - are the stocks purchased by OCBC through SGX?

Hi there,

Yes, the bank aggregates order from all customers under BCIP and places order through OCBC Securities. These orders will then flow to SGX.

^DG

 

[joesph]

how to use virtual visa pay myself without a fee? in usd

Posted from PCWX using M2007J3SG

I have virtual visa of usd10, how to transfer it to myself. thank you

Posted from PCWX using M2007J3SG

 

[seeklightsoon]

Hi

I have an existing OCBC Secured Credit Card (e.g. 365 Credit Card) and would like to apply for additional OCBC secured credit card (e.g. Best Denki Credit Card). Can I apply for the additional card online via the OCBC Internet Banking service? I have sent a secured email through the Internet Banking but so far, I have not received any response. Thanks.

 

[SBC]

Any reason why Schroder Asia Growth UT is removed recently?

 

[OCBC Bank]

I have virtual visa of usd10, how to transfer it to myself. thank you

Posted from PCWX using M2007J3SG

Thanks for the clarification, joesph.

You will do a check with the merchant for further advise on this.

You may also refer to this link for their FAQs:
https://usa.visa.com/support/consumer/gift-card-balance.html

^XF