Hello from Team OCBC

[beri stupid idiot]

need to sign at their store, i signed at smu frank store, have

 

[twinklingstars]

need to sign at their store, i signed at smu frank store, have

u know the promotion is til when?

 

[beri stupid idiot]

not sure, signed my second card with them in jan last mth, first card is signed 1yr back.

card A my own personal card
card B my wife personal card

 

[OCBC Bank]

MultiSaving Account? Dunno if it is still being offered.

Hi there. If you are below 26 years old, you might like to consider opening a FRANK account. Alternatively, you can consider our Plus or NTUC Starter account. For more information, please refer to Bank Accounts | Savings Accounts | OCBC, Thank you!


^Eric
For OCBC Bank

 

[koreanlover]

Hi OCBC,

Is topping up Ezlink card (Top and Tap on the Ezlink website) with Frank card considered as 'payment of funds to prepaid accounts' ?

Cos 'payment of funds to prepaid accounts' is excluded from getting the 6% rebate from your T&Cs.

 

[match89]

does it mean that I am over 26 and maintain a FRANK account with balance more than $1,000. I will still need to pay $@ monthly servicing fee?

Hi there. If you are below 26 years old, you might like to consider opening a FRANK account. Alternatively, you can consider our Plus or NTUC Starter account. For more information, please refer to Bank Accounts | Savings Accounts | OCBC, Thank you!


^Eric
For OCBC Bank

 

[Steyr69]

Using the Plus card as an atm card for like 5-6 years.
This year find I was charged $12 annual fee. This is for the debit card?
I never use leh.

Any other alternatives?

 

[OCBC Bank]

Using the Plus card as an atm card for like 5-6 years.
This year find I was charged $12 annual fee. This is for the debit card?
I never use leh.

Any other alternatives?

Hi there. The annual fee of $12 is levied on the debit card with effect from 1 February 2012. It will be automatically waived if customers charge at least $600 (VISA signature based transactions). Please PM us your contact details so that we can call and assist you to review. Thank you!


^Eric
For OCBC Bank

 

[crystalnox]

Hi there. The annnual fee of $12 is levied on the debit card with effect from 1 February 2012. It will be automatically waived if customers charge at least $600 (VISA signature based transactions). Please PM us your contact details so that we can call and assist you to review. Thank you!


^Eric
For OCBC Bank

Signature based? Online Visa transactions not counted?

 

[OCBC Bank]

Hi OCBC,

Is topping up Ezlink card (Top and Tap on the Ezlink website) with Frank card considered as 'payment of funds to prepaid accounts' ?

Cos 'payment of funds to prepaid accounts' is excluded from getting the 6% rebate from your T&Cs.

Hi koreanlover, all EZlink top-ups will be considered as ‘payment of funds to prepaid accounts’ and will not be eligible for rebates. However, you can still enjoy 6% on your bus and MRT rides by using the NETS FlashPay Auto Top-up feature on your FRANK Credit Card


^Gin
For OCBC Bank

 

[ilovecheese]

Hi OCBC,

in the case of ezlink topup, does it means that one spend 100$ on ezlink topup, is the 100$ still entitled to 0.5% other spend rebate and is the 100$ counted towards fulfillment and calculation of the $500 minimum spend.

Thanks alot : )

 

[koreanlover]

Hi koreanlover, all EZlink top-ups will be considered as ‘payment of funds to prepaid accounts’ and will not be eligible for rebates. However, you can still enjoy 6% on your bus and MRT rides by using the NETS FlashPay Auto Top-up feature on your FRANK Credit Card


^Gin
For OCBC Bank

Hi thanks for the reply.

However, I had disabled the ATU function at a NETS kiosk. Can I just enable it again at the kiosk?

 

[beri stupid idiot]

if cannot, say card lost, make poolice reeport, ask for new replacement card

 

[OCBC Bank]

Signature based? Online Visa transactions not counted?

Hi there. Online purchases will be taken into consideration as well. Thank you.


^Eric
For OCBC Bank

 

[HWZ1973]

OCBC,

What's happening to the hotline?.?
Nobody picking up the phone!!!

 

[Steyr69]

Hi there. The annual fee of $12 is levied on the debit card with effect from 1 February 2012. It will be automatically waived if customers charge at least $600 (VISA signature based transactions). Please PM us your contact details so that we can call and assist you to review. Thank you!


^Eric
For OCBC Bank

So no waiver if just use like for NETs and ATM withdrawal?

 

[crystalnox]

So no waiver if just use like for NETs and ATM withdrawal?

Those have never counted towards the card waiver amount for any bank.

 

[littlegreenmen]

OCBC,

What's happening to the hotline?.?
Nobody picking up the phone!!!

Standard OCBC service:

"We are experiencing high call volume, you may want to try again later"

This is no matter what time and day you call.

OCBC counter:

"You have to call our hotline regarding CC matters".

 

[beri stupid idiot]

how about sending email thru ibanking secured mailbox?

 

[Biogentic]

Hi OCBC, if I want to amend my OCBC Blue Chip Investment Plan. How can I do that? I want to stop monthly investment for 2 counters: ST Engineering and Singtel and use the cash to invest in CapitaLand.

Should I check the box under c. Stop monthly investments / Cancel your BCIP application and choose the two counters (ST Engineering and Singtel) then at a. Add share counter to your existing plan, I choose CapitaLand and input the new monthly investment amount? If my monthly investment amt is S$3000, am I right to say the fees is capped at S$5?