Hi ,
just got my Huawei P30 pro . after setup the fingerprint ID and face recognition , i ask my colleague to test . to my horror , they can unlock my phone with their finger .
and then i put my phone facing the wall , and do a swipe up , and the phone unlocks by itself .. it means the face recognition doesnt work at all !!
Does anyone have this issue? any solution ??
i called Huawei hotline . and the first reply is to hard reset . and if hard reset don't work , bring down the the service center so they can hard reset for me.