VERY IMPORTANT, TAKE NOTE
guys, there is a new policy. if your machine is under warranty, but once we check and realise that its actually because of water spilleage and physical damage, we will not repair it under warranty and also u have to bear cost for Labour & Parts.
etc, my machine is under warranty, however my lcd have lines when on. engineer check and strip ur machine, realise is lcd faulty. we replace under warranty no charges.
another etc, my machine is Out of Warranty. same lcd problem, i drop the machine, i request to proceed with the repairs. labour - $75 + cost of lcd. so therefore i will bear all cost and my lcd have 1 year warranty from the date of purchase.
last etc, my machine is under warranty. lcd have line, same thing however when we repair the machine we found out its because of a physical dmg. so we will charge the customer labour + cost of part.
any queries, just post here.