For those who plan to buy from Qoo10 from the seller in this link (not the person who posted this), just sharing my experience
1) Took 10 days from ordering to receiving item (normal mail)
2) Main item, the lightning cable wasn't inside, only the other accessories
3) I put in a "Cancel/Refund" on Qoo10, seller said in order to resend missing item, I have to remove the "Cancel/Refund" request from Qoo. Resend would also be 21 days after date of original order. Problem is if I remove the official cancel request on Q10 and click on Confirm delivery, seller gets the full amount from Qoo and basically you're at her/his mercy if the missing item would be sent, and only after 21 days!
4) Seller suggested I get refund from Qoo and return the sent items back to her. So I paid the cost of mail and have to foot the mail cost back to her?! yes it's only $1 in total.
Buy from a physical shop/original and save yourself the odd chance of this nonsensical problem.
1) Took 10 days from ordering to receiving item (normal mail)
2) Main item, the lightning cable wasn't inside, only the other accessories
3) I put in a "Cancel/Refund" on Qoo10, seller said in order to resend missing item, I have to remove the "Cancel/Refund" request from Qoo. Resend would also be 21 days after date of original order. Problem is if I remove the official cancel request on Q10 and click on Confirm delivery, seller gets the full amount from Qoo and basically you're at her/his mercy if the missing item would be sent, and only after 21 days!
4) Seller suggested I get refund from Qoo and return the sent items back to her. So I paid the cost of mail and have to foot the mail cost back to her?! yes it's only $1 in total.
Buy from a physical shop/original and save yourself the odd chance of this nonsensical problem.

