iPhone 7/iPhone 7 Plus #Hissgate?

[BraveCloudy]

Its been like this since the 1st iPhone in SG.

However, bad exp for me during new iPhone launch is 4S.

I rmb I collected my phone at Singtel launch and have to reject 2 phones due to issues.
Only the 3rd set is perfect.

For iPhone 5s, used abt 2 mths n have to exchange due to screen issue.

Since 6/6s, I start to flip the iPhone and earn extra pocket money. From then, I dun really bother abt the quality, as long as the phone can be used. As the extra pocket money allow me to get a new iPhone for free. LOL

So if u worry next time will have the same problem again, buy telco set and  set. Then sell away the telco set. So even if  set has issue, u can change for a new one.

Anw, my 7+ from singtel also has hissing issue. Even if I jus on the screen to check time, there will be hissing sound. But dun really bother la.

As least I can use it without any worry abt scratches n those. Then b4 warranty end, exchange for a new set and sell it for high price to prepare for next iPhone.

I will be bothered by it if there is hissing sound when I check the time. very annoying.

 

[metamofia89]

Serial no with "N" infront?

Serial number? If so means refurbished? Still thinking if I should go exchange.

 

[buffon92]

Serial no with "N" infront?

no leh serial no: C39xxxxx, i check apple warranty it seems new.

Repairs and Service Coverage: Active
Your product is covered for eligible hardware repairs and service under Apple's Limited Warranty.
Estimated Expiration Date: 9 October 2017
Learn about Apple's coverage information for your product
Set up a repair

 

[Kyubi]

no leh serial no: C39xxxxx, i check apple warranty it seems new.

Repairs and Service Coverage: Active
Your product is covered for eligible hardware repairs and service under Apple's Limited Warranty.
Estimated Expiration Date: 9 October 2017
Learn about Apple's coverage information for your product
Set up a repair

Oh that's good.. From my past experience on iphone 3g, refurbished set always starts with N

 

[Conan1986]

Oh that's good.. From my past experience on iphone 3g, refurbished set always starts with N

Not serial number, it's Model Number. M for new, N for replacement/refurbished, F for certified refurbished (sold on Apple Store)

 

[BraveCloudy]

no leh serial no: C39xxxxx, i check apple warranty it seems new.

Repairs and Service Coverage: Active
Your product is covered for eligible hardware repairs and service under Apple's Limited Warranty.
Estimated Expiration Date: 9 October 2017
Learn about Apple's coverage information for your product
Set up a repair

C stands for what?

 

[Kyubi]

Not serial number, it's Model Number. M for new, N for replacement/refurbished, F for certified refurbished (sold on Apple Store)

ooh ya ya . . hahah forgot liao . . that was the only time I did send in my phone and get a refurbished set. . my ip4, 5 and 6 plus never have issues before

 

[Conan1986]

C stands for what?

The first two code is the code for manufacturing factory, C3 should be Foxconn (Shenzhen)
Third code is the year of manufacturing

 

[newbish]

Not serial number, it's Model Number. M for new, N for replacement/refurbished, F for certified refurbished (sold on Apple Store)

Wonder what my replacement model number will be. Probably N? Will report in soon!

 

[BraveCloudy]

The first two code is the code for manufacturing factory, C3 should be Foxconn (Shenzhen)
Third code is the year of manufacturing

So its new or refurbished?

 

[Conan1986]

So its new or refurbished?

Like mentioned, the serial number does not indicate if it's refurbished/replaced or anything..

The indication is in the Model Number e.g. MN4Q2ZD/A

M for brand new
N for replacement/refurbished from AASP/Express Replacement Program
F for refurbished retail from Apple Store (e.g. Refurbished iPad or iPod that are sold on Apple Store)

 

[JivBunny]

Spoke at length to Apple and later got transferred to an iOS Senior Advisor who also took my case.

He mentioned that the case is this "hissing" sound is still being investigated and there is nothing much they can do for now.

Also I asked if I could change my set to a new one and he did not object to it because he said it should be covered under the 14days return/refund/exchange policy. but because I have gotten it thru the telco, things are slightly more complicated.

I will have to get Singtel to provide me with a receipt ( $0 for me because of high plan plus online delivery ) to proceed to one of the authorised repair and highlight my case number for their follow thru.

Super troublesome.

 

[newbish]

For those who exchanged their telco set at QCD/A.Lab. Do you have to give your phone, wait for replacement to come, then collect your replacement later? Or just on the spot exchange?

 

[dawntime]

Lucky you. I spent over 3 days with them and I wasn't even told to mention case number or anything.

But hmm for your case, a brand new set seems unlikely as I see, because it's a telco set...

Spoke at length to Apple and later got transferred to an iOS Senior Advisor who also took my case.

He mentioned that the case is this "hissing" sound is still being investigated and there is nothing much they can do for now.

Also I asked if I could change my set to a new one and he did not object to it because he said it should be covered under the 14days return/refund/exchange policy. but because I have gotten it thru the telco, things are slightly more complicated.

I will have to get Singtel to provide me with a receipt ( $0 for me because of high plan plus online delivery ) to proceed to one of the authorised repair and highlight my case number for their follow thru.

Super troublesome.

 

[BraveCloudy]

the hissgate is the hardware issue not softwar

 

[*adiBOY]

the hissgate is the hardware issue not softwar

Don't have to worry too much about the hiss.

 

[BraveCloudy]

Don't have to worry too much about the hiss.

I waiting for the hisSgate issue to be fixed before buying

 

[buffon92]

For those who exchanged their telco set at QCD/A.Lab. Do you have to give your phone, wait for replacement to come, then collect your replacement later? Or just on the spot exchange?

Yes actually u have to leave ur phone for 45mins to let their technician check ur phone before they determine if ur phone will be eligible for 1-1 exchange or repair. However is subject to stocks available. for me , I did emailed them and as such the person did help me reserve a set for me before hand if required to exchange

 

[*adiBOY]

I waiting for the hisSgate issue to be fixed before buying

Then you can wait till iPhone 8. Apple will never officially fixed the hiss in iPhone 7.

 

[athenodorus]

For those who exchanged their telco set at QCD/A.Lab. Do you have to give your phone, wait for replacement to come, then collect your replacement later? Or just on the spot exchange?

my phone went there this noon. phone needs to be left there for diagnosis. unless there is stock, need to prepare to be 'phoneless' for 3-4 days.