iPhone 7/iPhone 7 Plus #Hissgate?

[*adiBOY]

my phone went there this noon. phone needs to be left there for diagnosis. unless there is stock, need to prepare to be 'phoneless' for 3-4 days.

They did not offer you a phone for loan?

 

[newbish]

Yes actually u have to leave ur phone for 45mins to let their technician check ur phone before they determine if ur phone will be eligible for 1-1 exchange or repair. However is subject to stocks available. for me , I did emailed them and as such the person did help me reserve a set for me before hand if required to exchange

I see. Did not know about the email part. Thanks

my phone went there this noon. phone needs to be left there for diagnosis. unless there is stock, need to prepare to be 'phoneless' for 3-4 days.

What colour is your phone? Did they have stock? Can exchange for other colours? Thanks.

 

[iosnewbie]

Is this hissing problem affecting every single ip7+ ? I rarely take videos with my ip6+, just use it for watching YouTube and mp4, AVI and rmvb.

 

[whwhwh]

Do i have to make an appointment before going there? Can i walk in and wait for my turn? Thanks.

 

[newbish]

Is this hissing problem affecting every single ip7+ ? I rarely take videos with my ip6+, just use it for watching YouTube and mp4, AVI and rmvb.

No. It really depends on what people mean by hissing problem. Most phones record white noise in quiet environment and it is pretty normal. If that is the "hissing" then that is not an issue.

The coilwhine noise being recorded in video is a totally different distinguishable sound. If you have that, that is not normal at all.

 

[newbish]

Like mentioned, the serial number does not indicate if it's refurbished/replaced or anything..

The indication is in the Model Number e.g. MN4Q2ZD/A

M for brand new
N for replacement/refurbished from AASP/Express Replacement Program
F for refurbished retail from Apple Store (e.g. Refurbished iPad or iPod that are sold on Apple Store)

Updates: My replacement phones from Apple has been shipped. The model number state in the invoice starts with M. Week 39.

 

[eurofunk]

So only mostly 7+ models will kena the hiss?

 

[whwhwh]

Updates: My replacement phones from Apple has been shipped. The model number state in the invoice starts with M. Week 39.

Do i have to make an appointment with A.Lab or QCD before going over or can i do walk in for the exchange ? Is your HISS sound very audible to be able to qualify for the exchange? Is your set a telco set or a apple set? Thanks.

 

[newbish]

Do i have to make an appointment with A.Lab or QCD before going over or can i do walk in for the exchange ? Is your HISS sound very audible to be able to qualify for the exchange? Is your set a telco set or a apple set? Thanks.

I didn't exchange mine due to the "hiss". It was for other faults. Apple Set, no A.Lab no QCD.

 

[VodkaPear]

I didn't exchange mine due to the "hiss". It was for other faults. Apple Set, no A.Lab no QCD.

 set cant compare. still within 14days. cfm is 1 - 1 new set.

 

[Conan1986]

I didn't exchange mine due to the "hiss". It was for other faults. Apple Set, no A.Lab no QCD.

Ah nice, should be brand new sets then. Apple does 1-1 retail box exchange if you purchased it from Apple Store. It's within their return/exchange policy that it can be done within 14 days, or even longer if you speak to a great CSO. The previous time I used ERS, there were no invoice generated, only a mail stating the old serial, imei and new serial and imei of the replacement phone.

Care to share what was the fault that led you to exchange your phones?

 

[newbish]

Ah nice, should be brand new sets then. Apple does 1-1 retail box exchange if you purchased it from Apple Store. It's within their return/exchange policy that it can be done within 14 days, or even longer if you speak to a great CSO. The previous time I used ERS, there were no invoice generated, only a mail stating the old serial, imei and new serial and imei of the replacement phone.

Care to share what was the fault that led you to exchange your phones?

I think I shared in this thread much earlier but was insulted by some. So I better not share it again. There was an issue with my iphone metal casing.

Mine has invoice as if buying a new phone, just $0.

 

[Conan1986]

I think I shared in this thread much earlier but was insulted by some. So I better not share it again. There was an issue with my iphone metal casing.

Mine has invoice as if buying a new phone, just $0.

If it is this issue I think it is a valid cause for replacement

http://forums.macrumors.com/threads/jet-black-machining-irregularities.2001844/

 

[newbish]

If it is this issue I think it is a valid cause for replacement

http://forums.macrumors.com/threads/jet-black-machining-irregularities.2001844/

Yeah it is exactly that. Seems like people here either don't have that issue or are not so aware of it. Feels like i'm the only one with the issue here.

 

[Cypher02]

Factory: C39 - China
Year: 2016
Week: 40 (03.10 - 09.10)

IP7+ 256 Black (Apple Store)

No audible hissing during stress test or video playback.

 

[bangqi]

Updates: My replacement phones from Apple has been shipped. The model number state in the invoice starts with M. Week 39.

how will you all know the week num?

 

[tec_geek]

how will you all know the week num?

Enter your serial number from and in this website:
http://sndeep.info/en

 iPhone 6s Transforming to iPhone 7 Plus HardwareZone Forums app

 

[newbish]

Factory: C39 - China
Year: 2016
Week: 40 (03.10 - 09.10)

IP7+ 256 Black (Apple Store)

No audible hissing during stress test or video playback.

You have gotten a very fresh phone Week 40 should be the newest in production being sent out. Glad to hear it has no mentioned issues.

 

[athenodorus]

Just collected my replacement phone from A.Lab. Pertaining to previous queries, no i wasn't given a loan phone even when i have asked for it.

the model number indeed starts with NNxxxxxxxxxxxxx.

the replacement phone info:
Factory: C39 - China

Year: 2016

Week: 40 (03.10 - 09.10)

Age: Infant

 

[Kyubi]

Just collected my replacement phone from A.Lab. Pertaining to previous queries, no i wasn't given a loan phone even when i have asked for it.

the model number indeed starts with NNxxxxxxxxxxxxx.

the replacement phone info:
Factory: C39 - China

Year: 2016

Week: 40 (03.10 - 09.10)

Age: Infant

so now they have started using the refurbished/replacement batch already based on your model no.