LG G4

chiaRH

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to be fair to the G5 though I like how the feel, even if plastic, is at least all matte (i remarked before how it felt like holding my xiaomi mi4i) and has a simpler design unlike the weird diamond pattern on the plastic G4 back

Plus the G4's glossy sides reminded me of the old samsung chrome plastic edges on the S and Note series which was bad

based on holding the G5 the only thing im not too fond of is that shiny groove that runs along the edges, i dont know if they made it that way to hide antenna or improve grip but it didnt help the holding comfort for me.
 

cnotsniw

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Just sent my G4 (S/N: 508) in yesterday on the boot loop issue... lees than 6 mth old :sad:

They initially don't want to honor the warranty cos found SuperSU app installed. They said I rooted the phone.
Argued with CS that the app was installed via Google Play (not unauthorized) to check on "root" status due to GO Battery Saver need root access to disable Data Mobile when screen is off. Phone was never rooted.
I'm a former Xperia user and wanted the Stamina feature.
After CS consulted the supervisor and their technician, they honor the warranty and will replace the motherboard (S$300+).

just encountered bootloop last nite, also less than 6 mths old. sending in today. :(

Batch 510 from M1.
 

Intrinion

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to be fair to the G5 though I like how the feel, even if plastic, is at least all matte (i remarked before how it felt like holding my xiaomi mi4i) and has a simpler design unlike the weird diamond pattern on the plastic G4 back

Plus the G4's glossy sides reminded me of the old samsung chrome plastic edges on the S and Note series which was bad

based on holding the G5 the only thing im not too fond of is that shiny groove that runs along the edges, i dont know if they made it that way to hide antenna or improve grip but it didnt help the holding comfort for me.

It reminds me quite alot of the Redmi Note 3 - which has a similar antenna design :s13:

Feels quite abit like it too!
Hmm would you jumping ship to the G5?
 

Intrinion

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just encountered bootloop last nite, also less than 6 mths old. sending in today. :(

Batch 510 from M1.

The list gets longer :(

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68. Altya1
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71. XseanX
72. Eddy1983
73. Xaviourz
74. HuaiNR
75. devvypoo
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77. Coldhead
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79. ChickenRapist
80. X15
81. kkyz13
82. qyc_91
83. shinjono84
84. doki81
85. kaixax555
86. fastmuzic
87. cacafoo (2nd time)
88. x_noobie
89. shinjiono84
90. SINple
91. bluecheap (2nd time)
92. Crexzz
93. excpro
94. plsdunbiteme
95. ice888
96. alucard31
97. candydandy (2nd time)
98. ah_cleo
99. HuatKway (2nd time)
100. Erikku
101. MeteorBei (2nd time) Dec 15 S/N 512 & Mar 16 S/N 603
102. Fappingking
103. Jeremy330 (First Phone in Jan 2016)
104. Jeremy330 (Second Phone in Feb 2016)
105. Studmufn (Second time - S/n 511)
106. dgeralds (DUAL SIM H818P from Dubai) s/n 506
107. kentgh
108. cnotsniw (510 Batch)
 

garyteo

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how much will be cost for replacing rear camera module in lg servicd cneter or 3rd parties ?
 

chiaRH

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It reminds me quite alot of the Redmi Note 3 - which has a similar antenna design :s13:

Feels quite abit like it too!
Hmm would you jumping ship to the G5?

during bootloop saga I considered selling my G4 and getting G5 when it released eventually (especially since my phone did bootloop)

then MWC came and I saw specs and didnt feel like the G5 was a worthy upgrade to the G4, at least not worth paying yet another full flagship price within a year of getting the G4

my mother did get the G5 though cos she recontracted and her older G3 made it more worth to upgrade to a device 2 generations later. the irony was originally she considering S7 instead (cos it released earlier) but she procrastinated her recontract until by then the G5 was also released.

850ecab215c39a56b24d7de1832e29a2.png


(the middle G4 is mine, placed for comparison)
 
Last edited:

m0ngstr0us

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G4 Warranty

Hi Bros!

Just a question that anyone goes down to LG Service Ctr here before without bringing in Receipt? I lost mine and called to verify but was declined saying that need receipt can't verify via IMEI. Their frontline Service is somewhat crappy but what's new.

The reason I wanna verify first is to prevent wasted trip there as I'm in the East. :s22:

Anyways, the LG G4 has not even reached one year here right? Or soon. Currently facing burnt display and graphic distortions intermittent when playing hi-res vids.

TIA!
 

samson1

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Can any bro share how to check if the lg G4 I m holding onto may be affected with bootloop issue?

Based on what is seen here, you wouldn't know. Probably all G4 has a chance of the boot loop issue since it seems like an inherent design problem.
 

fishnchips

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Thanks! So will lg service center entertain by checking n changing the mobo even if the issue has not yet occur on the phone? Anyone can advise? Cheers
 

a9500494a

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Thanks! So will lg service center entertain by checking n changing the mobo even if the issue has not yet occur on the phone? Anyone can advise? Cheers

Replacing logic board incurred cost to LG. I doubt they will as it aint broke.
 

fattybum50

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Hi Bros,

My G4 died on me this afternoon.
Keep rebooting and then later hang at start up...
S/N 509 series ..
Will be going to LG service center on Monday.
I only have the SH contract as proof.
Receipt, I think had thrown away.

Thanks.
 

chiaRH

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XPMk6GR.jpg

Qwxszx6.jpg


the G4 is pretty capable of long exposure if youre willing to invest in a tripod and ND filter.

tripods are pretty common, its the ND filters that are a bit more hard to get but I did find some online that are standard 37mm for digital cameras, and they came with the phone clip that can accommodate those filters. The unexpected problem is that the clip is so big it blocks the G4's rear button (so you cant power it on) and the ambient light sensor (so you cant power it on by screen double tap) meaning that you have to power on the phone, then clip on the filter...
 

mds8080

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I managed to change the MB when it is still working fine. Read my posts on 30th April 16 to know more about it.

Hi I'm thinking of doing the same as you because my G4 is on 511 serial number and warranty expiring on 30 May 2016. Can I ask if you did a backup before sending your motherboard for replacement or did you get LG to do it for you? Is LG Bridge the best way to backup the phone?
 

wlyeoh1

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finally my turn. bought at august 2015. nw dead. boot loop loop loop.

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62. hookwai
63. fortunecat
64. a9500494a
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66. denierx
67. Junkang38
68. Altya1
69. thepapercut
70. Kayshart
71. XseanX
72. Eddy1983
73. Xaviourz
74. HuaiNR
75. devvypoo
76. twlee88
77. Coldhead
78. undergrd
79. ChickenRapist
80. X15
81. kkyz13
82. qyc_91
83. shinjono84
84. doki81
85. kaixax555
86. fastmuzic
87. cacafoo (2nd time)
88. x_noobie
89. shinjiono84
90. SINple
91. bluecheap (2nd time)
92. Crexzz
93. excpro
94. plsdunbiteme
95. ice888
96. alucard31
97. candydandy (2nd time)
98. ah_cleo
99. HuatKway (2nd time)
100. Erikku
101. MeteorBei (2nd time) Dec 15 S/N 512 & Mar 16 S/N 603
102. Fappingking
103. Jeremy330 (First Phone in Jan 2016)
104. Jeremy330 (Second Phone in Feb 2016)
105. Studmufn (Second time - S/n 511)
106. dgeralds (DUAL SIM H818P from Dubai) s/n 506
107. kentgh
108. cnotsniw (510 Batch)
109. wlyeoh1 (505 Batch)
 

kentgh

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Can any bro share how to check if the lg G4 I m holding onto may be affected with bootloop issue?

Checked the serial no. on the phone, which is located under the battery. Currently those experiencing boot loop are those having serial no. starting with 5XX (mine is 508). Most are replaced with 6XX serial no. boards, which seems to have resolved the boot loop issues I got S/N: 604 as replacement :D

One user from S/N: 50X changed to S/N: 512 still experiencing problem and was later changed to S/N: 603.

Another user when given S/N: 5XX as replacement requested to change to S/N: 6XX with no issue. :s13:
 

kentgh

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Hi Bros,

My G4 died on me this afternoon.
Keep rebooting and then later hang at start up...
S/N 509 series ..
Will be going to LG service center on Monday.
I only have the SH contract as proof.
Receipt, I think had thrown away.

Thanks.


Think if you have registered your phone online or have sent the warranty card then they should have a record of your warranty registration.

If only the SH contract then you have to make sure the IMEI no. is on the SH contract and it matches the phone.:s12:
 

bigtom

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Checked in my G4 SN508 (Sept2015 purchased from Starhub) changed MB to SN604 3wks ago. Got Bootlooped n same time complain lcd burn marks total time took more than 7biz days to settle due to lcd part. Majority of data backed up but still a bloody inconvenience to setup a new hp n make trips to svc ctr.

Q at mobile counters was long i was 8 numbers away n took exactly 1hr by the time i was done. Collection on a saturday morning was chop chop less than 5min wait no time to grab a hot chocolate or coffee from the machine. 👍 to the guys at LG svc ctr iv heard more nasty experience with Sony who refuse to admit product fault n blame on customers so they can charge.

Anyway this has gota be the most screwed up hp ever (in my books) with such a high casualty rate above 80% from those i personally know who own G4 have visited the doctor due to bootloop. Who cares if a hp has the best features or looks. Nobody likes to visit the doc n waste time. I pity those who do not backup their stuff religiously. This experience possibly a first for them like me give u no chance to do a backup swee swee before sending it it. Like the problem i had with ip3 n galaxy s3, home button & tiny white dots on amoled screen respectively.

I can imagine this casualty list might only be a tiny % of total G4 units sold (considering a high % casualty from my small list of friends i know who own a G4). Coz many dun surf this thread or bother to include themselves in the list.

Im sure many here know the G4 n G5 to be a gd feature packed hp but after this crap i guess its back to a galaxy iphone or some other cheaper bang for buck hp than give LG another shot. Its my 1st LG n not feeling too gd about it too. But samseng's s7 tho much better than s6 (damn this hp coz it ditched sdcard n batt removability) just dun get my attention like the G5.

To be honest this G4 saga puts a really bad rep on LG. If they were genuine about not losing potential biz from the G faithfuls n gaining more galaxy switchovers. This list of casualties deserve some freebies if they choose upgrade to G5. Perhaps a voucher like $50 or extra LG friends should do the trick.

For friends looking to get a new hp now i defintely dun wana stick my head out n tell them to get a G5 or G4. No matter how gd the camera or feature may be to them. 1 horror visit to the doctor might leave them with such a bad taste the pros of the hp is just meaningless to them.

Fingers crossed we all dun nid to revisit doc for a 2nd or 3rd time in some extreme cases of bootloopers here. Only time will tell took 8mth for my 508 to manifest.
LG u guys better continue with FOC MB swops til the end of G4's lifecyle heck when the warranty period is coz this model is an epic failure. Its a shame the MB messed up a relatively gd hp.

1. ILoveMYMAMA
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5. cacafoo
6. studmufn
7. devilot4
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64. a9500494a
65. Zulu35
66. denierx
67. Junkang38
68. Altya1
69. thepapercut
70. Kayshart
71. XseanX
72. Eddy1983
73. Xaviourz
74. HuaiNR
75. devvypoo
76. twlee88
77. Coldhead
78. undergrd
79. ChickenRapist
80. X15
81. kkyz13
82. qyc_91
83. shinjono84
84. doki81
85. kaixax555
86. fastmuzic
87. cacafoo (2nd time)
88. x_noobie
89. shinjiono84
90. SINple
91. bluecheap (2nd time)
92. Crexzz
93. excpro
94. plsdunbiteme
95. ice888
96. alucard31
97. candydandy (2nd time)
98. ah_cleo
99. HuatKway (2nd time)
100. Erikku
101. MeteorBei (2nd time) Dec 15 S/N 512 & Mar 16 S/N 603
102. Fappingking
103. Jeremy330 (First Phone in Jan 2016)
104. Jeremy330 (Second Phone in Feb 2016)
105. Studmufn (Second time - S/n 511)
106. dgeralds (DUAL SIM H818P from Dubai) s/n 506
107. kentgh
108. cnotsniw (510 Batch)
109. wlyeoh1 (505 Batch)
110. bigtom (SN508 replaced to SN604)
 
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