M1 Data Passport

kenchi

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Anyone's still,use or just came back and use m1 passport on docomo is it able to access 4g or only 3g ?
 

buzzmario

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Anyone's still,use or just came back and use m1 passport on docomo is it able to access 4g or only 3g ?

hey , sorry i like to know it is 4g or 3 g, my dec trip is to the north side of Aomori and Akita and TSURUOKA/ yamagata, those kind of ulu ulu places, just like to check it able to get 4 g or not.

Also (post too long) $25 is for per month or 1 time payment? Thks
 

qhong61

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hey , sorry i like to know it is 4g or 3 g, my dec trip is to the north side of Aomori and Akita and TSURUOKA/ yamagata, those kind of ulu ulu places, just like to check it able to get 4 g or not.

Also (post too long) $25 is for per month or 1 time payment? Thks
$25 is per mth.
 

xtwis7

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Good that they changed to calendar month now. Billing cycle before that was ridiculous.
 

buzzmario

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I just called yesterday. Changed from date of activation. No longer billing cycle

which mean if i activate on 30 nov, it will end on 29 Dec for a cycle?


also of the link here.

https://www.m1.com.sg/Personal/TermsAndConditions/BundlesandPromotions/Highlights/NTUC

it say :Free activation fee for Data Passport sign-ups will be valid for any Data Passport sign-ups within 2 years from the date of sign-up / re-contract on eligible mobile plans.

so does NTUC member get free activation?

thks
 

kenchi

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v6800

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Used M1 Data Passport in South Africa in Aug 2016. I have two M1 lines,and I activated both lines with Data Passport and Network Lock. Bill came this Month and 1St line is no issue with Bill. 2ND line claim I have incurred MTN roaming charge of $399, and Vodacom roaming charge of $0.60.

I always checked my phone display and make sure it is Vodacom (top left hand corner of phone) before I used. And I have selected Manual service provider as Vodacom.

Called M1 customer service, but CSO said I have disable Network Lock and did not choose the right service partner. He insists the billing cannot be wrong.

Now it is their words against my words. Apparently I received several SMS from M1 during data passport activation and data usage warning, but none of them is about Network Lock.

Raise a billing dispute with M1, but not sure if it is helpful.

For those who intended to use this service, make sure you screen shot and keep all your SMS from M1, otherwise it is their billing against your own words.
 
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