M1 Data Passport
- Thread starter twosix
- Start date
Illusionist_85
Banned
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- Oct 3, 2002
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I wanted to activate for my upcoming trip to Fukuoka this weekend, but seems like I can't do so as I'm on a retired plan (iPhone plan) and have to recontract first.
sian man same for me. my request cannot processed. I dun mind recontract but my 20mth is not up yet and i m getting the xperia z5p
cpuer
Arch-Supremacy Member
- Joined
- Jan 8, 2003
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singtel has something similar but different plan:
http://info.singtel.com/personal/ph.../travelling-overseas/dataroam-saver-australia
But only for Malaysia and Australia, and it's till end off Dec 2015 only
http://info.singtel.com/personal/ph.../travelling-overseas/dataroam-saver-australia
But only for Malaysia and Australia, and it's till end off Dec 2015 only
You might want to check with m1 on your billing cycle, iirc, not every bill starts on the 1st. you may even request for a change on your billing cycle date if necessary
General FAQ copied from m1 site for those lazy ones....
DATA PASSPORT
General
Can I subscribe to Data Passport on any M1 mobile plans?
You can subscribe to Data Passport on our current range of mobile data-bundled plans :
Lite, Lite+, Reg, Reg+, Max and Max+
i-Lite, i-Lite+, i-Reg, iReg+, i-Max, i-Max+
mySIM 30, mySIM 45, mySIM 75 and mySIM 125
ConnectSurf and BlackBerry MessageSurf+
SurfShare
If you are on our retired mobile plans, you can switch to a corresponding new plan and subscribe to Data Passport.
Can I subscribe to Data Passport on any M1 mobile broadband plans?
You can subscribe to Data Passport on our current range of mobile broadband plans :
mData 1GB, mData Value+, mData Lite+, mData Max+
iPad Lite, iPad Lite+, iPad Value+, iPad Max and iPad Max+
If you are on our retired mobile broadband plans, you can switch to a corresponding new data-bundled plan and subscribe to Data Passport.
Do I need to activate any Roaming services to use Data Passport?
Yes, you must activate (1) Roaming Subscription or Pay-Per-Use Roaming and (2) Data Roaming service.
If these services are not activated on your mobile plan, Pay-Per-Use Roaming and Data Roaming services will be automatically activated when you subscribe to Data Passport.
Can I subscribe to Data Passport on my M1 Prepaid Mobile / Mobile Broadband plan?
No, Data Passport is only available for selected postpaid mobile / mobile broadband plans.
How do I subscribe to Data Passport?
You can subscribe through our self-service channels:
Call *123# (no roaming charges, when you call *123#)
Activate via Manage My Account
Activate via My M1 App
How do I terminate Data Passport?
You can terminate through our self-service channels:
Call *123# (no roaming charges, when you call *123#)
Activate via Manage My Account
Activate via My M1 App
How do I know if I have successfully subscribed / terminated Data Passport?
You will receive a confirmation SMS when your Data Passport is activated / terminated.
Do I need to subscribe to Data Passport before I travel?
You can subscribe to a Data Passport when in Singapore or overseas via My M1 app or by calling *123#. We recommend that you subscribe to Data Passport before leaving for your travel destination.
Can I subscribe to multiple Data Passports at the same time?
Yes, you can subscribe to one or any combinations of all available Data Passports. A one-time activation fee of $2 and monthly subscription of $10 will apply for each data passport. An additional monthly charge of $5 will apply for multi-SIM users.
I have subscribed to a Data Passport on my Lite+ plan. Can my supplementary SurfShare plan use our shared local data bundle for data roaming?
The SurfShare plan must be subscribed to Data Passport to use the shared local data bundle for data roaming, regardless if you have subscribed to Data Passport on your Lite+ plan.
I have subscribed to a Data Passport for Malaysia on my Lite+ plan. Can my supplementary SurfShare plan subscribe to another Data Passport for Japan and use our shared local data bundle for data roaming?
Yes, your SurfShare plan can use the shared local data bundle for data roaming on Softbank in Japan, with a subscription to a corresponding Data Passport. You can also use the same local data bundle for data roaming in Malaysia on Celcom with your Lite+ plan and corresponding Data Passport.
Charges
What are the charges if I subscribe to a Data Passport on my Lite+ plan?
A one-time activation fee of $2 and monthly subscription of $10 will apply for each data passport activated.
What are the charges if I subscribe to a Data Passport on my Lite+ plan? I am also subscribed to Multi-SIM service.
A one-time activation fee of $2 and monthly subscription of $10 will apply for each data passport activated. An additional monthly charge of $5 will apply for multi-SIM users.
What are the charges if I subscribe to 2 Data Passports for Indonesia and USA?
A one-time activation fee of $2 and monthly subscription of $10 will apply for each data passport activated. You will be charged a total of $24 ($4 activation fee + $20 subscription) in the first month of subscription. $20 for subscription will apply in subsequent months.
What are the charges if I subscribe to 3 Data Passports for Indonesia, Sri Lanka and USA? I am also a Multi-SIM user.
A one-time activation fee of $2 and monthly subscription of $10 will apply for each data passport activated. An additional monthly charge of $5 will apply for multi-SIM users.
You will be charged a total of $41 ($6 activation fee + $30 subscription + $5 Multi-SIM user) in the first month of subscription. A total of $35 ($30 subscription + $5 Multi-SIM user) will apply in subsequent months.
Will the subscription be pro-rated if I subscribe to / terminate my Data Passport?
No, the subscription will be applied in full for each bill cycle, regardless of the date of subscription or termination.
Is there any minimum term of subscription for Data Passport?
The minimum term of subscription for Data Passport is one month, based on bill cycle.
Usage
Which local data bundles can I use with Data Passport?
You can use the free local data that is bundled with your mobile / mobile broadband plan.
In addition, local data bundles from Data+ Add-ons and BlackBerry BIS+ value-added services, as well as data benefits from Youth Benefits, Senior Benefits and SurfShare plan, can also be used with Data Passport.
I have been using my local data bundle for roaming with Data Passport. Can I check how much data I have left on my bill plan bundle so that I can control my usage?
You can check the local usage of your mobile plan’s data bundle via My M1 app. Data roaming usage with Data Passport cannot be tracked through My M1 app.
How am I charged for excess usage when my local data bundle is fully utilised?
Usage in excess of the local data bundles will be charged at local rates with a data bill cap according to the usage charges specified for your mobile / mobile broadband service plans, value-added services and data benefits.
I am subscribed to Reg+ mobile plan and a USA Data Passport. How am I charged for data roaming usage on T-Mobile when my local data bundle is fully utilized?
You will be charged at $10.70 per GB and capped at $188.32 per month.
I am subscribed to Data Passport and $100 Data Roaming Cap. Why was data roaming usage suspended when I am using local data bundle?
The calculation of $100 Data Roaming Cap will consider all data roaming usage. Subscription to the Data Passport will just enable the data roaming usage to be deducted from your local data bundle. To continue data roaming usage in your selected Data Passport destination, you can de-activate $100 Data Roaming Cap by calling *123# from the relevant mobile line.
You can re-activate $100 Data Roaming Cap upon anytime via My M1 App or *123#.
I am subscribed to Data Roaming Alert service at $50. Will I still receive these alerts if I have data roaming usage with Data Passport?
Yes, you will receive an SMS alert when your data roaming usage exceeds the pre-set level of $50. The calculation of $100 Data Roaming Cap will consider all data roaming usage. Subscription to the Data Passport will just enable the data roaming usage to be deducted from your local data bundle.
NETWORK LOCK
Why do I need Network Lock?
Network Lock is a complimentary feature that protects you from unintended data roaming usage by enabling data roaming only on preferred networks in 16 countries.
How to activate / de-activate Network Lock?
Network Lock will be automatically provisioned to your postpaid mobile / mobile broadband plan when you activate data roaming service.
Or, you can activate / de-activate Network Lock through our self-service channels:
Call *123#
Activate via Manage My Account
Activate via My M1 App
You will receive a confirmation SMS when Network Lock is activated / de-activated. Prevailing data roaming charges apply when using data on non-preferred network. Please restart your mobile device upon receipt of confirmation SMS.
I have Roaming Subscription and activated data roaming service since last year. Will Network Lock be provided to me automatically?
Yes, Network Lock was progressively provisioned to all mobile / mobile broadband lines that have activated data roaming, within 1 week from service availability on 10 July 2015. You should receive a confirmation SMS when Network Lock is activated.
I do not have data roaming service and I activate the service now. Will Network Lock be provided to me?
Yes, Network Lock will be provided to you once you activate data roaming service. You will receive a confirmation SMS when Network Lock is activated.
How do I check if I have Network Lock?
You can log onto My M1 App or call *123#. The available option to activate / de-activate network lock will be reflected accordingly.
Will I be charged if I activate Network Lock?
No, Network Lock is a complimentary feature that is automatically provisioned when data roaming is activated to protect from unintended data roaming usage on non-preferred networks.
Can I log on to non-preferred networks when Network Lock is activated?
Yes, you can log on to non-preferred networks to make calls and SMS even when Network Lock is activated.
I have activated Network Lock and I am travelling to a country that does not have a preferred network. Can I still use data roaming?
Yes, you can use data roaming on any network in a country that does not have a preferred network. Data roaming will only be disabled on non-preferred networks in 16 countries.
I have activated Network Lock but why am I not connected to the preferred network?
The Network Lock feature does not connect you automatically to a preferred network. If your device setting is on “Auto Network Selection” mode, you will be connected to the network with the strongest coverage based on your current location. Network Lock will disable data roaming usage if your device connects to a non-preferred network in the 16 countries covered by Network Lock.
You can manually select and connect to the preferred network on your device to minimize any disruption to data usage.
General
Can I subscribe to Data Passport on any M1 mobile plans?
You can subscribe to Data Passport on our current range of mobile data-bundled plans :
Lite, Lite+, Reg, Reg+, Max and Max+
i-Lite, i-Lite+, i-Reg, iReg+, i-Max, i-Max+
mySIM 30, mySIM 45, mySIM 75 and mySIM 125
ConnectSurf and BlackBerry MessageSurf+
SurfShare
If you are on our retired mobile plans, you can switch to a corresponding new plan and subscribe to Data Passport.
Can I subscribe to Data Passport on any M1 mobile broadband plans?
You can subscribe to Data Passport on our current range of mobile broadband plans :
mData 1GB, mData Value+, mData Lite+, mData Max+
iPad Lite, iPad Lite+, iPad Value+, iPad Max and iPad Max+
If you are on our retired mobile broadband plans, you can switch to a corresponding new data-bundled plan and subscribe to Data Passport.
Do I need to activate any Roaming services to use Data Passport?
Yes, you must activate (1) Roaming Subscription or Pay-Per-Use Roaming and (2) Data Roaming service.
If these services are not activated on your mobile plan, Pay-Per-Use Roaming and Data Roaming services will be automatically activated when you subscribe to Data Passport.
Can I subscribe to Data Passport on my M1 Prepaid Mobile / Mobile Broadband plan?
No, Data Passport is only available for selected postpaid mobile / mobile broadband plans.
How do I subscribe to Data Passport?
You can subscribe through our self-service channels:
Call *123# (no roaming charges, when you call *123#)
Activate via Manage My Account
Activate via My M1 App
How do I terminate Data Passport?
You can terminate through our self-service channels:
Call *123# (no roaming charges, when you call *123#)
Activate via Manage My Account
Activate via My M1 App
How do I know if I have successfully subscribed / terminated Data Passport?
You will receive a confirmation SMS when your Data Passport is activated / terminated.
Do I need to subscribe to Data Passport before I travel?
You can subscribe to a Data Passport when in Singapore or overseas via My M1 app or by calling *123#. We recommend that you subscribe to Data Passport before leaving for your travel destination.
Can I subscribe to multiple Data Passports at the same time?
Yes, you can subscribe to one or any combinations of all available Data Passports. A one-time activation fee of $2 and monthly subscription of $10 will apply for each data passport. An additional monthly charge of $5 will apply for multi-SIM users.
I have subscribed to a Data Passport on my Lite+ plan. Can my supplementary SurfShare plan use our shared local data bundle for data roaming?
The SurfShare plan must be subscribed to Data Passport to use the shared local data bundle for data roaming, regardless if you have subscribed to Data Passport on your Lite+ plan.
I have subscribed to a Data Passport for Malaysia on my Lite+ plan. Can my supplementary SurfShare plan subscribe to another Data Passport for Japan and use our shared local data bundle for data roaming?
Yes, your SurfShare plan can use the shared local data bundle for data roaming on Softbank in Japan, with a subscription to a corresponding Data Passport. You can also use the same local data bundle for data roaming in Malaysia on Celcom with your Lite+ plan and corresponding Data Passport.
Charges
What are the charges if I subscribe to a Data Passport on my Lite+ plan?
A one-time activation fee of $2 and monthly subscription of $10 will apply for each data passport activated.
What are the charges if I subscribe to a Data Passport on my Lite+ plan? I am also subscribed to Multi-SIM service.
A one-time activation fee of $2 and monthly subscription of $10 will apply for each data passport activated. An additional monthly charge of $5 will apply for multi-SIM users.
What are the charges if I subscribe to 2 Data Passports for Indonesia and USA?
A one-time activation fee of $2 and monthly subscription of $10 will apply for each data passport activated. You will be charged a total of $24 ($4 activation fee + $20 subscription) in the first month of subscription. $20 for subscription will apply in subsequent months.
What are the charges if I subscribe to 3 Data Passports for Indonesia, Sri Lanka and USA? I am also a Multi-SIM user.
A one-time activation fee of $2 and monthly subscription of $10 will apply for each data passport activated. An additional monthly charge of $5 will apply for multi-SIM users.
You will be charged a total of $41 ($6 activation fee + $30 subscription + $5 Multi-SIM user) in the first month of subscription. A total of $35 ($30 subscription + $5 Multi-SIM user) will apply in subsequent months.
Will the subscription be pro-rated if I subscribe to / terminate my Data Passport?
No, the subscription will be applied in full for each bill cycle, regardless of the date of subscription or termination.
Is there any minimum term of subscription for Data Passport?
The minimum term of subscription for Data Passport is one month, based on bill cycle.
Usage
Which local data bundles can I use with Data Passport?
You can use the free local data that is bundled with your mobile / mobile broadband plan.
In addition, local data bundles from Data+ Add-ons and BlackBerry BIS+ value-added services, as well as data benefits from Youth Benefits, Senior Benefits and SurfShare plan, can also be used with Data Passport.
I have been using my local data bundle for roaming with Data Passport. Can I check how much data I have left on my bill plan bundle so that I can control my usage?
You can check the local usage of your mobile plan’s data bundle via My M1 app. Data roaming usage with Data Passport cannot be tracked through My M1 app.
How am I charged for excess usage when my local data bundle is fully utilised?
Usage in excess of the local data bundles will be charged at local rates with a data bill cap according to the usage charges specified for your mobile / mobile broadband service plans, value-added services and data benefits.
I am subscribed to Reg+ mobile plan and a USA Data Passport. How am I charged for data roaming usage on T-Mobile when my local data bundle is fully utilized?
You will be charged at $10.70 per GB and capped at $188.32 per month.
I am subscribed to Data Passport and $100 Data Roaming Cap. Why was data roaming usage suspended when I am using local data bundle?
The calculation of $100 Data Roaming Cap will consider all data roaming usage. Subscription to the Data Passport will just enable the data roaming usage to be deducted from your local data bundle. To continue data roaming usage in your selected Data Passport destination, you can de-activate $100 Data Roaming Cap by calling *123# from the relevant mobile line.
You can re-activate $100 Data Roaming Cap upon anytime via My M1 App or *123#.
I am subscribed to Data Roaming Alert service at $50. Will I still receive these alerts if I have data roaming usage with Data Passport?
Yes, you will receive an SMS alert when your data roaming usage exceeds the pre-set level of $50. The calculation of $100 Data Roaming Cap will consider all data roaming usage. Subscription to the Data Passport will just enable the data roaming usage to be deducted from your local data bundle.
NETWORK LOCK
Why do I need Network Lock?
Network Lock is a complimentary feature that protects you from unintended data roaming usage by enabling data roaming only on preferred networks in 16 countries.
How to activate / de-activate Network Lock?
Network Lock will be automatically provisioned to your postpaid mobile / mobile broadband plan when you activate data roaming service.
Or, you can activate / de-activate Network Lock through our self-service channels:
Call *123#
Activate via Manage My Account
Activate via My M1 App
You will receive a confirmation SMS when Network Lock is activated / de-activated. Prevailing data roaming charges apply when using data on non-preferred network. Please restart your mobile device upon receipt of confirmation SMS.
I have Roaming Subscription and activated data roaming service since last year. Will Network Lock be provided to me automatically?
Yes, Network Lock was progressively provisioned to all mobile / mobile broadband lines that have activated data roaming, within 1 week from service availability on 10 July 2015. You should receive a confirmation SMS when Network Lock is activated.
I do not have data roaming service and I activate the service now. Will Network Lock be provided to me?
Yes, Network Lock will be provided to you once you activate data roaming service. You will receive a confirmation SMS when Network Lock is activated.
How do I check if I have Network Lock?
You can log onto My M1 App or call *123#. The available option to activate / de-activate network lock will be reflected accordingly.
Will I be charged if I activate Network Lock?
No, Network Lock is a complimentary feature that is automatically provisioned when data roaming is activated to protect from unintended data roaming usage on non-preferred networks.
Can I log on to non-preferred networks when Network Lock is activated?
Yes, you can log on to non-preferred networks to make calls and SMS even when Network Lock is activated.
I have activated Network Lock and I am travelling to a country that does not have a preferred network. Can I still use data roaming?
Yes, you can use data roaming on any network in a country that does not have a preferred network. Data roaming will only be disabled on non-preferred networks in 16 countries.
I have activated Network Lock but why am I not connected to the preferred network?
The Network Lock feature does not connect you automatically to a preferred network. If your device setting is on “Auto Network Selection” mode, you will be connected to the network with the strongest coverage based on your current location. Network Lock will disable data roaming usage if your device connects to a non-preferred network in the 16 countries covered by Network Lock.
You can manually select and connect to the preferred network on your device to minimize any disruption to data usage.
DATA PASSPORT
The M1 Data Passport service (“Service”) may be activated on the following service plans, for use with the bundled local data for data roaming in the selected Data Passport country and on the applicable preferred network.
Mobile Plans: Lite, Lite+, Reg, Reg+, Max, Max+, i-Lite, i-Lite+, i-Reg, iReg+, i-Max, i-Max+, mySIM 30, mySIM 45, mySIM 75, mySIM 125, ConnectSurf, BlackBerry MessageSurf+ and SurfShare.
Mobile Broadband Plans: mData 1GB, mData Value+, mData Lite+, mData Max+, iPad Lite, iPad Lite+, iPad Value+, iPad Max and iPad Max+.
The Service may also be activated for use with local data bundles from Data+ Add-ons and BlackBerry BIS+ value-added services, as well as data benefits from Youth Benefits, Senior Benefits and SurfShare plans.
Data roaming usage in selected Data Passport countries on the applicable preferred network will be converted and deducted from the local data bundles on a daily basis, during which there must be an active and valid subscription of the Service on your mobile/mobile broadband service plan. Daily usage is based on Singapore time 00:00 to 23:59 GMT +8. Data roaming usage in selected Data Passport countries on non-preferred networks or without a valid Data Passport subscription will be charged at prevailing postpaid roaming mobile data charges.
Usage in excess of the local data bundles will be charged at local rates with a data bill cap in accordance with usage charges specified for the respective mobile/mobile broadband service plans, value-added services and data benefits.
When a mobile/mobile broadband service plan is subscribed to the Service and Roaming Data Bundles concurrently, only usage of the Service on preferred networks will apply as the local data bundle will be utilized until the monthly data bill cap is reached. Data roaming usage on non-preferred networks will be deducted from Roaming Data Bundles, if applicable.
Usage of the Service cannot be combined with usage on the $15 daily Unlimited Data Roaming and Roaming Data Bundles.
Upon Service activation, a one-time Service activation fee of $2 and $10 subscription fee per selected Data Passport country will be charged. The $10 subscription fee will be charged monthly.
An additional $5 monthly subscription fee will apply if you are already subscribed to M1’s Multi-SIM service. This additional $5 monthly subscription fee applies irrespective of the number of Data Passport countries selected and Multi-SIMs subscribed.
For the avoidance of doubt, GST does not apply on the Service activation fee and subscription fees. The Service activation fee and subscription fees will not be pro-rated in any circumstances.
You may activate or terminate the Service via Manage My Account, My M1 App or USSD *123#. You will receive a confirmation SMS upon service activation and/or de-activation. The confirmation SMS will be sent to Multi-SIM subscribers on the primary line only. Upon receiving a confirmation SMS on Service activation, local data bundles may be used for data roaming.
Usage of the Service will require activation of voice, SMS and data roaming. Upon Service activation, you are deemed to have agreed to activate these roaming services on your mobile/mobile broadband service plan for use with the Service (as may be applicable). Termination of these roaming services will automatically de-activate the Service.
These M1 Data Passport Terms and Conditions (“Terms”) shall take effect upon Service activation and shall continue until the Service is terminated. M1 reserves the right to terminate any subscription for lawful reasons at any time and M1 will, where practicable, give notice of such termination in such form as M1 deems appropriate.
M1 reserves the right to modify or revise these Terms from time to time upon notice in such manner as M1 deems appropriate, which may include publication of such amended Terms on www.m1.com.sg. You are encouraged to check back periodically to ensure that you are aware of any such amendments. Your continued use of the Service will constitute your acceptance of these Terms as may be amended.
M1’s General Terms and Conditions available at www.m1.com.sg are deemed incorporated herein and shall apply. In the event of any conflict or inconsistency between the terms, such conflict or inconsistency shall, in the absence of any express agreement to the contrary, be resolved in a manner most favourable to M1, to the fullest extent permissible under applicable laws.
NETWORK LOCK
Network Lock is a complimentary feature that is provisioned with the activation of Data Roaming services. The Network Lock feature will automatically be removed upon de-activation of the aforementioned services.
You may activate or de-activate Network Lock via Manage My Account, My M1 App or USSD *123#. You will receive a confirmation SMS upon service activation and/or de-activation. The confirmation SMS will be sent to Multi-SIM subscribers on the primary line only.
When Network Lock is activated in any of the countries on the Network Lock List, Data Roaming will be enabled only on the preferred networks, as stated.
Countries Preferred Networks
Bangladesh Robi
Cambodia SMART
China China Mobile
Hong Kong SmarTone
India IDEA Cellular
Indonesia XL Axiata
Japan Softbank
Macau SmarTone
Malaysia Celcom
Philippines SMART
Saudi Arabia Etisalat (Mobily)
South Korea SK Telecom
Sri Lanka Dialog Axiata
Taiwan Chunghwa Telecom
Thailand DTAC
USA T-Mobile
When Network Lock is activated in countries not listed on the Network Lock List, Data Roaming will be enabled on any available roaming network.
When Network Lock is de-activated, Data Roaming will be enabled on all available roaming networks (including the countries listed on the Network Lock List).
For the avoidance of doubt, the Network Lock feature is provided on an "as is" and "as available" basis and you accept that your access or use of Data Roaming services are at your own risk. To the fullest extent permissible under applicable laws, M1 has excluded, and continues to exclude all statutory or tortious liability (save for death or personal injury arising out of negligence) and disclaims all warranties of any kind, whether express or implied, including implied warranties of merchantability, satisfactory quality, fitness for a particular purpose and non-infringement. M1 has does not represent or warrant that the Data Roaming services will be provided uninterrupted or be available at all times or free from defects, errors or viruses or that any identified defect can be corrected. To the extent M1 provides you with assistance in connection with any of the above, such assistance shall in no event be deemed an acknowledgement and/or acceptance of any liability on M1's part. Any waivers offered to you by M1 in its discretion shall be out of goodwill.
M1 reserves the right to modify or revise these Network Lock Terms and Conditions (“Terms”) from time to time upon notice in such manner as M1 deems appropriate, which may include publication of such amended Terms on www.m1.com.sg. You are encouraged to check back periodically to ensure that you are aware of any such amendments. Your continued use of Data Roaming services will constitute your acceptance of these Terms as may be amended.
M1’s General Terms and Conditions available at www.m1.com.sg are deemed incorporated herein and shall apply. In the event of any conflict or inconsistency between the terms, such conflict or inconsistency shall, in the absence of any express agreement to the contrary, be resolved in a manner most favourable to M1, to the fullest extent permissible under applicable laws.
The M1 Data Passport service (“Service”) may be activated on the following service plans, for use with the bundled local data for data roaming in the selected Data Passport country and on the applicable preferred network.
Mobile Plans: Lite, Lite+, Reg, Reg+, Max, Max+, i-Lite, i-Lite+, i-Reg, iReg+, i-Max, i-Max+, mySIM 30, mySIM 45, mySIM 75, mySIM 125, ConnectSurf, BlackBerry MessageSurf+ and SurfShare.
Mobile Broadband Plans: mData 1GB, mData Value+, mData Lite+, mData Max+, iPad Lite, iPad Lite+, iPad Value+, iPad Max and iPad Max+.
The Service may also be activated for use with local data bundles from Data+ Add-ons and BlackBerry BIS+ value-added services, as well as data benefits from Youth Benefits, Senior Benefits and SurfShare plans.
Data roaming usage in selected Data Passport countries on the applicable preferred network will be converted and deducted from the local data bundles on a daily basis, during which there must be an active and valid subscription of the Service on your mobile/mobile broadband service plan. Daily usage is based on Singapore time 00:00 to 23:59 GMT +8. Data roaming usage in selected Data Passport countries on non-preferred networks or without a valid Data Passport subscription will be charged at prevailing postpaid roaming mobile data charges.
Usage in excess of the local data bundles will be charged at local rates with a data bill cap in accordance with usage charges specified for the respective mobile/mobile broadband service plans, value-added services and data benefits.
When a mobile/mobile broadband service plan is subscribed to the Service and Roaming Data Bundles concurrently, only usage of the Service on preferred networks will apply as the local data bundle will be utilized until the monthly data bill cap is reached. Data roaming usage on non-preferred networks will be deducted from Roaming Data Bundles, if applicable.
Usage of the Service cannot be combined with usage on the $15 daily Unlimited Data Roaming and Roaming Data Bundles.
Upon Service activation, a one-time Service activation fee of $2 and $10 subscription fee per selected Data Passport country will be charged. The $10 subscription fee will be charged monthly.
An additional $5 monthly subscription fee will apply if you are already subscribed to M1’s Multi-SIM service. This additional $5 monthly subscription fee applies irrespective of the number of Data Passport countries selected and Multi-SIMs subscribed.
For the avoidance of doubt, GST does not apply on the Service activation fee and subscription fees. The Service activation fee and subscription fees will not be pro-rated in any circumstances.
You may activate or terminate the Service via Manage My Account, My M1 App or USSD *123#. You will receive a confirmation SMS upon service activation and/or de-activation. The confirmation SMS will be sent to Multi-SIM subscribers on the primary line only. Upon receiving a confirmation SMS on Service activation, local data bundles may be used for data roaming.
Usage of the Service will require activation of voice, SMS and data roaming. Upon Service activation, you are deemed to have agreed to activate these roaming services on your mobile/mobile broadband service plan for use with the Service (as may be applicable). Termination of these roaming services will automatically de-activate the Service.
These M1 Data Passport Terms and Conditions (“Terms”) shall take effect upon Service activation and shall continue until the Service is terminated. M1 reserves the right to terminate any subscription for lawful reasons at any time and M1 will, where practicable, give notice of such termination in such form as M1 deems appropriate.
M1 reserves the right to modify or revise these Terms from time to time upon notice in such manner as M1 deems appropriate, which may include publication of such amended Terms on www.m1.com.sg. You are encouraged to check back periodically to ensure that you are aware of any such amendments. Your continued use of the Service will constitute your acceptance of these Terms as may be amended.
M1’s General Terms and Conditions available at www.m1.com.sg are deemed incorporated herein and shall apply. In the event of any conflict or inconsistency between the terms, such conflict or inconsistency shall, in the absence of any express agreement to the contrary, be resolved in a manner most favourable to M1, to the fullest extent permissible under applicable laws.
NETWORK LOCK
Network Lock is a complimentary feature that is provisioned with the activation of Data Roaming services. The Network Lock feature will automatically be removed upon de-activation of the aforementioned services.
You may activate or de-activate Network Lock via Manage My Account, My M1 App or USSD *123#. You will receive a confirmation SMS upon service activation and/or de-activation. The confirmation SMS will be sent to Multi-SIM subscribers on the primary line only.
When Network Lock is activated in any of the countries on the Network Lock List, Data Roaming will be enabled only on the preferred networks, as stated.
Countries Preferred Networks
Bangladesh Robi
Cambodia SMART
China China Mobile
Hong Kong SmarTone
India IDEA Cellular
Indonesia XL Axiata
Japan Softbank
Macau SmarTone
Malaysia Celcom
Philippines SMART
Saudi Arabia Etisalat (Mobily)
South Korea SK Telecom
Sri Lanka Dialog Axiata
Taiwan Chunghwa Telecom
Thailand DTAC
USA T-Mobile
When Network Lock is activated in countries not listed on the Network Lock List, Data Roaming will be enabled on any available roaming network.
When Network Lock is de-activated, Data Roaming will be enabled on all available roaming networks (including the countries listed on the Network Lock List).
For the avoidance of doubt, the Network Lock feature is provided on an "as is" and "as available" basis and you accept that your access or use of Data Roaming services are at your own risk. To the fullest extent permissible under applicable laws, M1 has excluded, and continues to exclude all statutory or tortious liability (save for death or personal injury arising out of negligence) and disclaims all warranties of any kind, whether express or implied, including implied warranties of merchantability, satisfactory quality, fitness for a particular purpose and non-infringement. M1 has does not represent or warrant that the Data Roaming services will be provided uninterrupted or be available at all times or free from defects, errors or viruses or that any identified defect can be corrected. To the extent M1 provides you with assistance in connection with any of the above, such assistance shall in no event be deemed an acknowledgement and/or acceptance of any liability on M1's part. Any waivers offered to you by M1 in its discretion shall be out of goodwill.
M1 reserves the right to modify or revise these Network Lock Terms and Conditions (“Terms”) from time to time upon notice in such manner as M1 deems appropriate, which may include publication of such amended Terms on www.m1.com.sg. You are encouraged to check back periodically to ensure that you are aware of any such amendments. Your continued use of Data Roaming services will constitute your acceptance of these Terms as may be amended.
M1’s General Terms and Conditions available at www.m1.com.sg are deemed incorporated herein and shall apply. In the event of any conflict or inconsistency between the terms, such conflict or inconsistency shall, in the absence of any express agreement to the contrary, be resolved in a manner most favourable to M1, to the fullest extent permissible under applicable laws.
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sian man same for me. my request cannot processed. I dun mind recontract but my 20mth is not up yet and i m getting the xperia z5p
ermmm don't think you'll need to recontract. Just need to change your plan to the plans eligible
angcsbenny
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One bad point about this is their no pro-rated charge policy. It is based strictly on calendar month.
Sent from OPPO X9076 using GAGT
Sent from OPPO X9076 using GAGT
jacques.jiean
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- May 2, 2011
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M1 Prepaid offers Data passport too, an it's free with 1GB and above, limited to Malaysia and Indonesia for now. No month subscription. Seems better deal than Postpaid, if only roam to these two neighbor countries.
https://www.m1.com.sg/personal/mobile/prepaidmobile/mcard#tab4
https://www.m1.com.sg/personal/mobile/prepaidmobile/mcard#tab4
jacques.jiean
Senior Member
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- May 2, 2011
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hmmm. need to on mobile data and data roaming right? I scared on wrong thing then kena bill shock.
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Sent from GAGT using GAGT
cpuer
Arch-Supremacy Member
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- Jan 8, 2003
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You can use the network lock feature:
Activate / De-activate Network Lock
Call *123#
Via Manage My Account
Via My M1 App
User Guide
jacques.jiean
Senior Member
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- May 2, 2011
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- 1,800
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Thanks! just want to check if we need to turn on data roaming which I realised it's a very stupid qns. hahaha.
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mystril
Member
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- Sep 13, 2005
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- 202
- Reaction score
- 11
The malaysia data passport really cmi.
On and off connection. Have to keep reconnecting to make it work. Currently using it.
Though city area shd be better. I am in kampong. For rural area in MY, get their local data postpaid better..
On and off connection. Have to keep reconnecting to make it work. Currently using it.
Though city area shd be better. I am in kampong. For rural area in MY, get their local data postpaid better..
restarted many times, still cant.
my wife one was disconnected till 3pm, then i try pff on it works.
but mine still cant. M1 cant help.
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