M1 Mobile discussion thread

[singsangsong]

I think need pay after free period…..

yes M1 marketing very unclear and not transparent when they say true 5g…..

Yes, the extra cost is hidden deep within the T&C.

Despite being advertised very loudly as a "True 5G" plan, the extra cost for this 5G is hidden deep within the T&C on a separate page amongst loads of other details.

Seems very intentional and also doesn't seem very ethical.

 

[froztheart]

Sorry, jus a further follow-up question,

@froztheart @Rihavein

Do you have to pay for 5G?
Like an extra top-up of $2.08 every month?

The marketing on M1 website is quite untransparent, T&C seems to imply 5G is chargable after some months.

Thanks

Yes, as with M1, their 5G & Caller ID etc. all comes with T&C e.g. valid for a duration only.

 

[Rihavein]

Sorry, jus a further follow-up question,

@froztheart @Rihavein

Do you have to pay for 5G?
Like an extra top-up of $2.08 every month?

The marketing on M1 website is quite untransparent, T&C seems to imply 5G is chargable after some months.

Thanks

im not too sure on m1 side, but on circles life is forever 5g if you are on the 5g plan

 

[Hello_Kitty]

nowadays, do people still get the handset with a contract???
all my friends now on sim only plan, they no more getting contract with handset

 

[Jurong640]

nowadays, do people still get the handset with a contract???
all my friends now on sim only plan, they no more getting contract with handset

most i see all on sim only plans. Seldom see people get handset with contract, unless their company pay for their phone bills, they can sign up a phone and sell it for cash.

 

[froztheart]

nowadays, do people still get the handset with a contract???
all my friends now on sim only plan, they no more getting contract with handset

I believe PayLater more like it, where the devices are paid in installments.
Same same but different.

 

[ragnarok95]

Yes, i already paid S$2 for the 5G. Currently paying S$17.

 

[sadboy]

Yes, the extra cost is hidden deep within the T&C.

Despite being advertised very loudly as a "True 5G" plan, the extra cost for this 5G is hidden deep within the T&C on a separate page amongst loads of other details.

Seems very intentional and also doesn't seem very ethical.

Yes, M1 has been doing this for a while marketing their plans as 5G, but hiding the fact that after 6 or 12 months, you need to pay an extra $2 to continue using 5G.

If there's an additional charge later, they should advertise the plan as $12 for 5G, with a $2 discount for the first 6 or 12 months, rather than marketing it as $10 and later expecting customers to pay more.

This is really poor marketing.

 

[froztheart]

Yes, M1 has been doing this for a while marketing their plans as 5G, but hiding the fact that after 6 or 12 months, you need to pay an extra $2 to continue using 5G.

If there's an additional charge later, they should advertise the plan as $12 for 5G, with a $2 discount for the first 6 or 12 months, rather than marketing it as $10 and later expecting customers to pay more.

This is really poor marketing.

M1 has been putting up such marketing for a while for those that are informed.
Nothing new from M1 honestly, and not restricted to M1 only.
As long as regulation allows, and without any potential downside, companies will not bother.

 

[Jurong640]

Yes, i already paid S$2 for the 5G. Currently paying S$17.

i thought can go M1 Shop renew your sim only contract "benefits", so you can get another cycle of free 5G?

I remember someone mentioned previously.

 

[singsangsong]

Yes, M1 has been doing this for a while marketing their plans as 5G, but hiding the fact that after 6 or 12 months, you need to pay an extra $2 to continue using 5G.

If there's an additional charge later, they should advertise the plan as $12 for 5G, with a $2 discount for the first 6 or 12 months, rather than marketing it as $10 and later expecting customers to pay more.

This is really poor marketing.

Yes, but what to do ... People governing advertising standards seem to be okay with such hidden gotchas

 

[singsangsong]

i thought can go M1 Shop renew your sim only contract "benefits", so you can get another cycle of free 5G?

I remember someone mentioned previously.

Their sim only plan is no contract, if i understand correctly, but they market as true 5G without mentioning (on their front few pages) that's there a charge of $2++ for the 5G after 6 months.

Only deep inside T&C as well as during checkout then they state so.

 

[Jirachi]

How's M1 "True 5G" network?
Any thoughts or experience to share?

Based on my experience, is good. Better than Singtel for me

 

[Jirachi]

im not too sure on m1 side, but on circles life is forever 5g if you are on the 5g plan

MNO and MVNO can work very differently despite piggybacking on the same network

 

[Jirachi]

Yes, i already paid S$2 for the 5G. Currently paying S$17.

I don't mind doing this. But MNO always pre-install Wireless@SGX profile and have to install the app to get rid of it

 

[Jurong640]

CEE promotion for m1 gsm

 

[jess_sy]

CEE promotion for m1 gsm

Includes 5G……… but t&c is free 6 months or sth right……

 

[Jurong640]

Includes 5G……… but t&c is free 6 months or sth right……

yeah. also no caller ID, need add on

 

[froztheart]

Includes 5G……… but t&c is free 6 months or sth right……

As usual from M1.
Need read the fine prints, T&C etc.

 

[ragnarok95]

Don't know, mine works until now. S$17+ still okie for me. Already heard from many that M1 5G is as good as Singtel 5G now so no point for me to switch now. I will look for others once they increase my S$17 pricing.