MBP Battery Swelling

hclee01

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Sent in MBA 2018 series in for check yesterday and they concluded that my battery is bloated and needs to be replaced. As I am still on AppleCare, the cost will be taken care of. However, they still provide an estimate of the cost involved as follows. It is really expensive and without AppleCare, i may well just get a new MacBook instead.

They mentioned that it will take up to 5 days for replacement (next Wed) but I have requested for them to expedite to see if they can try to get my MBA serviced by next Monday. The service staff is nice and said that he will put in a note to expedite the servicing. It seems that there is no stock of battery at the outlet and they will need to requisite for them to send over to store for the replacement.

Edit: Just got an email to inform me that my MBA is ready for collection. This is pretty fast! Within one day.

Repair Estimate​

Item NumberDescriptionPriceAmount DueCustomer KBB
661-11676BatteryS$ 175.70S$ 0.00
661-11908Trackpad, GoldS$ 126.17S$ 0.00
661-12594Top Case with Keyboard, ANSI, GoldS$ 354.00S$ 0.00
S1490LL/AHARDWARE REPAIR-LEVEL 1S$ 48.00S$ 0.00
GSTS$ 0.00
TotalS$ 703.87S$ 0.00
 
Last edited:

Xeniel

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Sent in MBA 2018 series in for check yesterday and they concluded that my battery is bloated and needs to be replaced. As I am still on AppleCare, the cost will be taken care of. However, they still provide an estimate of the cost involved as follows. It is really expensive and without AppleCare, i may well just get a new MacBook instead.

They mentioned that it will take up to 5 days for replacement (next Wed) but I have requested for them to expedite to see if they can try to get my MBA serviced by next Monday. The service staff is nice and said that he will put in a note to expedite the servicing. It seems that there is no stock of battery at the outlet and they will need to requisite for them to send over to store for the replacement.

Edit: Just got an email to inform me that my MBA is ready for collection. This is pretty fast! Within one day.

Repair Estimate​

Item NumberDescriptionPriceAmount DueCustomer KBB
661-11676BatteryS$ 175.70S$ 0.00
661-11908Trackpad, GoldS$ 126.17S$ 0.00
661-12594Top Case with Keyboard, ANSI, GoldS$ 354.00S$ 0.00
S1490LL/AHARDWARE REPAIR-LEVEL 1S$ 48.00S$ 0.00
GSTS$ 0.00
TotalS$ 703.87S$ 0.00

Not really. Out of warranty battery replace costs under $300.

https://support.apple.com/en-sg/mac/repair/service
 

Glariel

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Sent in MBA 2018 series in for check yesterday and they concluded that my battery is bloated and needs to be replaced. As I am still on AppleCare, the cost will be taken care of. However, they still provide an estimate of the cost involved as follows. It is really expensive and without AppleCare, i may well just get a new MacBook instead.

They mentioned that it will take up to 5 days for replacement (next Wed) but I have requested for them to expedite to see if they can try to get my MBA serviced by next Monday. The service staff is nice and said that he will put in a note to expedite the servicing. It seems that there is no stock of battery at the outlet and they will need to requisite for them to send over to store for the replacement.

Edit: Just got an email to inform me that my MBA is ready for collection. This is pretty fast! Within one day.

Repair Estimate​

Item NumberDescriptionPriceAmount DueCustomer KBB
661-11676BatteryS$ 175.70S$ 0.00
661-11908Trackpad, GoldS$ 126.17S$ 0.00
661-12594Top Case with Keyboard, ANSI, GoldS$ 354.00S$ 0.00
S1490LL/AHARDWARE REPAIR-LEVEL 1S$ 48.00S$ 0.00
GSTS$ 0.00
TotalS$ 703.87S$ 0.00
so expensive
 

yuemin

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well.... 2014 mbpr apple care period i did send it in for trackpad unable to click. sent it in last wk? becos i dont want it to explode. realised it is the batt that is bloated hence trackpad issue while flipping apple orders emails trying to figure iphone arrival dates lol. (so carouhell people selling saying trackpad a lil not clicky but batt not bloated is NONSENSE)

the receipt back then also read a crazy 600 amt. hence i thought it'd be around that pricing.
... speaker cracked abt a mth off aft warranty ended. earphone jack abt a year later lol.
so bluetooth all the way aft that. always had intermittent usb spoiling issues too zzz.

when send in they quoted 288 & gave excuse that the recall programme was what they 'replaced' for me already.
https://support.apple.com/en-sg/mac/repair/service which is what i found online too.
yeah so idk why they wanna make the apple care bill look super wow or sth but i think they do replace the top case but this repair didn't change top/might have changed the trackpad not too sure though receipt state top case blabla. (cos i can obviously see some stains that stayed)

guess all the wow cust svc doesnt exist/exhausted by liberal land people. lol what a love hate rs w apple.../ask me use windows i dont really fancy the lag/never ending updates daily...

(also noted that recent purchase of imac w back to sch promo vs a lil aft = applecare price increased a bit alr.)

tldr: pls remember to discharge the laptop battery and don't use it like desktop
-- wow browsing 1st pg & realised they didn't illuminate the apple logo anymore (?!) okkkay
 
Last edited:

szeli

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well.... 2014 mbpr apple care period i did send it in for trackpad unable to click. sent it in last wk? becos i dont want it to explode. realised it is the batt that is bloated hence trackpad issue while flipping apple orders emails trying to figure iphone arrival dates lol. (so carouhell people selling saying trackpad a lil not clicky but batt not bloated is NONSENSE)

the receipt back then also read a crazy 600 amt. hence i thought it'd be around that pricing.
... speaker cracked abt a mth off aft warranty ended. earphone jack abt a year later lol.
so bluetooth all the way aft that. always had intermittent usb spoiling issues too zzz.

when send in they quoted 288 & gave excuse that the recall programme was what they 'replaced' for me already.
https://support.apple.com/en-sg/mac/repair/service which is what i found online too.
yeah so idk why they wanna make the apple care bill look super wow or sth but i think they do replace the top case but this repair didn't change top/might have changed the trackpad not too sure though receipt state top case blabla. (cos i can obviously see some stains that stayed)

guess all the wow cust svc doesnt exist/exhausted by liberal land people. lol what a love hate rs w apple.../ask me use windows i dont really fancy the lag/never ending updates daily...

(also noted that recent purchase of imac w back to sch promo vs a lil aft = applecare price increased a bit alr.)

tldr: pls remember to discharge the laptop battery and don't use it like desktop
-- wow browsing 1st pg & realised they didn't illuminate the apple logo anymore (?!) okkkay
sorry are u trying to say  denied yr claim because warranty was over?
 

yuemin

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sorry are u trying to say  denied yr claim because warranty was over?
haha im saying apple doesnt really care once your apple care is over or even if your apple care is in - for iphone battery not under 80%... (that's another story/not getting apple care for phones zzz).

theyd also say that the prices on the page/charged = discounted
they just called to 'check on the feedback i left'. but well, the company makes the product such a way that it is stuck together/ain't customer's intentions.
 

reddevil0728

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well.... 2014 mbpr apple care period i did send it in for trackpad unable to click. sent it in last wk? becos i dont want it to explode. realised it is the batt that is bloated hence trackpad issue while flipping apple orders emails trying to figure iphone arrival dates lol. (so carouhell people selling saying trackpad a lil not clicky but batt not bloated is NONSENSE)

the receipt back then also read a crazy 600 amt. hence i thought it'd be around that pricing.
... speaker cracked abt a mth off aft warranty ended. earphone jack abt a year later lol.
so bluetooth all the way aft that. always had intermittent usb spoiling issues too zzz.

when send in they quoted 288 & gave excuse that the recall programme was what they 'replaced' for me already.
https://support.apple.com/en-sg/mac/repair/service which is what i found online too.
yeah so idk why they wanna make the apple care bill look super wow or sth but i think they do replace the top case but this repair didn't change top/might have changed the trackpad not too sure though receipt state top case blabla. (cos i can obviously see some stains that stayed)

guess all the wow cust svc doesnt exist/exhausted by liberal land people. lol what a love hate rs w apple.../ask me use windows i dont really fancy the lag/never ending updates daily...

(also noted that recent purchase of imac w back to sch promo vs a lil aft = applecare price increased a bit alr.)

tldr: pls remember to discharge the laptop battery and don't use it like desktop
-- wow browsing 1st pg & realised they didn't illuminate the apple logo anymore (?!) okkkay

haha im saying apple doesnt really care once your apple care is over or even if your apple care is in - for iphone battery not under 80%... (that's another story/not getting apple care for phones zzz).

theyd also say that the prices on the page/charged = discounted
they just called to 'check on the feedback i left'. but well, the company makes the product such a way that it is stuck together/ain't customer's intentions.
tbh, quite confusing what you are trying to say
 

iscrying

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got a 13" 2018 macbook with bloated battery also. now like fidget spinner or beyblade liao

1. does anyone know what is the turnaround time for such battery repairs ?
2. also dunno which day best to send in to Genius Bar.. friday or monday...
 

reddevil0728

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got a 13" 2018 macbook with bloated battery also. now like fidget spinner or beyblade liao

1. does anyone know what is the turnaround time for such battery repairs ?
2. also dunno which day best to send in to Genius Bar.. friday or monday...
Typically 3-5

suggest start of the week would be better cause working days

still under warranty?
 

Glariel

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well.... 2014 mbpr apple care period i did send it in for trackpad unable to click. sent it in last wk? becos i dont want it to explode. realised it is the batt that is bloated hence trackpad issue while flipping apple orders emails trying to figure iphone arrival dates lol. (so carouhell people selling saying trackpad a lil not clicky but batt not bloated is NONSENSE)

the receipt back then also read a crazy 600 amt. hence i thought it'd be around that pricing.
... speaker cracked abt a mth off aft warranty ended. earphone jack abt a year later lol.
so bluetooth all the way aft that. always had intermittent usb spoiling issues too zzz.

when send in they quoted 288 & gave excuse that the recall programme was what they 'replaced' for me already.
https://support.apple.com/en-sg/mac/repair/service which is what i found online too.
yeah so idk why they wanna make the apple care bill look super wow or sth but i think they do replace the top case but this repair didn't change top/might have changed the trackpad not too sure though receipt state top case blabla. (cos i can obviously see some stains that stayed)

guess all the wow cust svc doesnt exist/exhausted by liberal land people. lol what a love hate rs w apple.../ask me use windows i dont really fancy the lag/never ending updates daily...

(also noted that recent purchase of imac w back to sch promo vs a lil aft = applecare price increased a bit alr.)

tldr: pls remember to discharge the laptop battery and don't use it like desktop
-- wow browsing 1st pg & realised they didn't illuminate the apple logo anymore (?!) okkkay
my mbp 2010 battery no sign of bloating so far
 

iscrying

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Typically 3-5

suggest start of the week would be better cause working days

still under warranty?

ya under warranty. Ending in End Nov this year lol haha.
Is Genius Bar the best anot ah..
I tot of going QCD or a.labs also.
 

firesong

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got a 13" 2018 macbook with bloated battery also. now like fidget spinner or beyblade liao

1. does anyone know what is the turnaround time for such battery repairs ?
2. also dunno which day best to send in to Genius Bar.. friday or monday...
Timing can be as quick as next-day to 2-3 days usually. Personally, I would send it on friday. But that's because I need it more over the weekday than weekend. Assuming they have stocks of the battery on hand. I won't be surprised if you drop it off today and can get it back tomorrow or on Sunday. If they don't have stocks of the battery on hand, you'll have to wait for it to be shipped from China, so a weekday drop-off makes more sense.

As for where to go, I'll never go back to a 3rd party repair after bad experiences. Apple Genius bar all the way.
 

iscrying

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Timing can be as quick as next-day to 2-3 days usually. Personally, I would send it on friday. But that's because I need it more over the weekday than weekend. Assuming they have stocks of the battery on hand. I won't be surprised if you drop it off today and can get it back tomorrow or on Sunday. If they don't have stocks of the battery on hand, you'll have to wait for it to be shipped from China, so a weekday drop-off makes more sense.

As for where to go, I'll never go back to a 3rd party repair after bad experiences. Apple Genius bar all the way.
Thanks for sharing your experience.

Ya I also need more time for weekday leh, prob will schedule during my 'lull period', next Friday at Genius bar.

will come back to share my experience here aft it's done.
 

Glariel

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Ever since Apple opened their first store in Orchard, I've never visited A.Lab again, regardless of whatever servicing.
me too, besides Apple Stores are the best to bring your Apple devices for servicing.
especially the staffs are very nice.
you pay premium price for their products should expect this kind of service
 
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