My nas cannot connect after using network switch

[johnsonheng]

 

[DragonFire]

You are getting an APIPA 169.254 IP address. This happens when no DHCP server is responding.
What IP address are you getting on your PC?

Are you able to access your router admin page to edit your router configuration?

 

[johnsonheng]

I have never access router admin before to change anything.

So do I need to go in to change

Or can I just change.the setting from. Here

 

[86technie]

Something wrong here.
Do a factory reset of your NAS let it resync the IP address with the router.
Than reconfigure it.
If it still show 169.XX that means the NAS NIC has issues, have to bring back
to Synology for checking.

 

[johnsonheng]

Something wrong here.
Do a factory reset of your NAS let it resync the IP address with the router.
Than reconfigure it.
If it still show 169.XX that means the NAS NIC has issues, have to bring back
to Synology for checking.

That mean I should reset when connect to router or to my pc

 

[starlust]

That mean I should reset when connect to router or to my pc

reset when connect to your router

 

[johnsonheng]

Later will try as i am busy with work now.

 

[leonaheidern]

Nas has static IP address or dynamic

also is the switch managed or unmanaged then end up the network is on a different subnet


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[Semakdd]

Be sure to connect nas to router or switch and not the ONT

ONT ports 2 to 4 are not active for Singtel

 

[johnsonheng]

Nas has static IP address or dynamic

also is the switch managed or unmanaged then end up the network is on a different subnet


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what you mean

 

[Timber_Wolf]

Your NAS not getting IP from a DHCP. It's normal if you direct connect PC to NAS, not normal if connected to router.
open command prompt in PC, run "ipconfig"
then edit LAN1 and/or LAN2 of your NAS. Set IP x.x.x.y (the x number follow the same as your PC, y a different number, maybe 8). subnet follow same as PC (should be 255.255.255.0).
Browse NAS with this IP. If LAN 1 don't work, try LAN2.

 

[leonaheidern]

what you mean

what was your Nas IP address before the thing got switched off?

might need to set it on the nas and the router to fix the Mac address to the one on the Nas

if your switch is unmanaged it will just listen to what the router says


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[johnsonheng]

i tried to reset t he network setting, under mode 1

but cannot reset.

1. Mode 1: Press and hold until you hear a beep sound to restore the IP address, DNS server, and password for the admin account to default.
2. Mode 2: Press and hold until you hear a beep, release the button immediately, then press and hold again within 10 seconds to reinstall DiskStation Manager (DSM).

 

[johnsonheng]

what was your Nas IP address before the thing got switched off?

might need to set it on the nas and the router to fix the Mac address to the one on the Nas

if your switch is unmanaged it will just listen to what the router says


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so you saying reset the router

 

[johnsonheng]

what was your Nas IP address before the thing got switched off?

might need to set it on the nas and the router to fix the Mac address to the one on the Nas

if your switch is unmanaged it will just listen to what the router says


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set on pc or on nas coz i reset the nas under mode 1

 

[leonaheidern]

set on pc or on nas coz i reset the nas under mode 1

set on Nas.


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[leonaheidern]

set on Nas.
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and take note of the mac address on the Nas

go into your router page and see if it detects or something

then reserve the IP address on the router based on the Mac address of the Nas


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[johnsonheng]

set on Nas.


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Why after resetting they nas cannot detect the IP

 

[johnsonheng]

and take note of the mac address on the Nas

go into your router page and see if it detects or something

then reserve the IP address on the router based on the Mac address of the Nas


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Forget my router admin password

 

[petersum82]

Forget my router admin password

i have a feeling that the network switch that you mentioned in the title is a managed network switch. If there is no router in front of the managed switch and you connect the nas to the switch, your nas will not get any ip address.
Suggest you bypass the switch mentioned and plug your nas direct to the router to see if your laptop or computer can see the nas on the network.