My nas cannot connect after using network switch

[sacredrays]

i have tried to reset via mode 1 already yesterday,

ok then what happened? is ur nas connected to switch/ router?

 

[johnsonheng]

Ah Heng what they want is your connection diagram to set up the NAS and your router. Not your NAS and router pictures bah

ONT box connect to router.
router connect to NAS

total 2 cables
that all.

 

[johnsonheng]

ok then what happened? is ur nas connected to switch/ router?

i have remove it already, no longer connect since it doesntl work , do you want me to connect it back.

 

[sacredrays]

i have remove it already, no longer connect since it doesntl work , do you want me to connect it back.

so nas connect directly to router now?

 

[johnsonheng]

Wa TS you still struggling with your NAS

1. Do a soft reset with the NAS powered on - use a pin on the RESET area at the back of the device till it beeps. This will reset your network settings / admin password
2. Connect NAS to router w/ cable - it should now get IP address from the router via DHCP
3. Find and connect to your NAS via browser - set a new admin password
4. Connect to your router via its web interface - and allocate a static IP for your NAS on the LAN
5. On the NAS web interface network settings, set this new static IP / network details
6. Reboot NAS
7. Check NAS IP address via NAS web interface and the router web interface
8. Cage off the area around the router and NAS - so your Mom doesn't power either of them off again

shoudl i get another 2 brand new lan cable

 

[johnsonheng]

so nas connect directly to router now?

yes,

but still cannot connect

 

[86technie]

Really speechless to see this.
TS complain cannot detect.
TS can you answer me the following:

1) Which is the router? The white one or the black?
2) Your NAS is connected to the white one?

 

[sacredrays]

yes,

but still cannot connect

did you follow through the whole instruction for mode 1 reset?

 

[johnsonheng]

like that u can try connect direct to pc,

then u redo the network settings in the NAS admin page via web browser.

arbo do a mode 1 reset? https://kb.synology.com/en-us/DSM/tutorial/How_to_reset_my_Synology_NAS_7
your nas should be plug to your router/ switch instead now.

now i charging my notebook as i have not used it for a long time , as i tend to use ipad more as it more portable.

 

[petersum82]

the black color cable is the lan cable from the nas to the router.

Can I ask where does the black lan cable connect to? I can't see it connecting to the Asus router.

 

[johnsonheng]

Really speechless to see this.
TS complain cannot detect.
TS can you answer me the following:

1) Which is the router? The white one or the black?
2) Your NAS is connected to the white one?

router is black color
ONT box is white color.
router black color

 

[petersum82]

Really speechless to see this.
TS complain cannot detect.
TS can you answer me the following:

1) Which is the router? The white one or the black?
2) Your NAS is connected to the white one?

this is precisely what I want to say.if he is using the black colour cable to link the nas to the router,how come I don't see any black colour cable on the router?

 

[sacredrays]

am i high or what? i see his router photo got nothing plugged into the lan ports leh... the 4 yellow ports is unplugged

 

[savoirex]

i tink u guys better tell him exactly wat cables go to which device. use color cos he really dunno wtf is going on...

 

[86technie]

Seriously I out of here, until TS understand where he is connecting.

 

[sacredrays]

Seriously I out of here, until TS understand where he is connecting.

ts last time refuse to connect nas to network, own self go see guides to self configure direct lan connection to pc. then hit with an issue don't know how to resolve...

edit: heck, i don't even think there is an issue in the first place since he was still able to enter the web management page with his old connection setup.. which means can access his nas files on his pc.

 

[luei74]

Ah Heng make sure your Fibre is up.

Highlighted in red, try to connect the lan cable from either port to your NAS and see if it works

 

[loganrunning]

TS is going around in circles. Half the instructions he probably dun understand, simply because the lingo and specific nas/networking phrases.

1. I suggest someone who kind and got time, drop by and fix.
TS, be prepared to give angpow for materials and equipment, and possibly 2 trips (in case new equipment need to be purchased). Or maybe even standard professional rates instead of angpow.

2. If TS not willing to host and pay, then perhaps sign up for skills future networking course. Free and paid for by pap.

 

[Semakdd]

3 days problem?

 

[jtjt00]

TS, which model is your Synology NAS?