MyRepublic fibre - Part 4

[misato]

wondering if anything exciting being offer for the Purple Vault for this coming IT show.

 

[savior75]

Did you try to restart the ONT or power off the ONT for 10 minutes before power on?

Power cycled many times. Gave up, went to sleep, wake up in the morning ok liaoz.

 

[lukestar]

can mr watch those geo restricted bpl/ ucl paid sites ?

Give examples? If u saying premierleaguepass, yea can.

 

[ahse0w]

not sure why the hostility.. just want to get some feedback only.
MR definitely does have the best package around. comparing to other ISP that are charging $300+ for a 1Gbps plan.
call me skeptical, but i always think that when something is too good to be true, it usually is. so i am just wondering if there is any "catch" here with MR.
but for my budget concerns MR is the top dollar:bandwidth ratio.
i realised that some threads i read were in 2012 and 2013, maybe that time MR just started and might be prone to many other issues that hopefully are resolved now..

 

[Silverback84]

not sure why the hostility.. just want to get some feedback only.
MR definitely does have the best package around. comparing to other ISP that are charging $300+ for a 1Gbps plan.
call me skeptical, but i always think that when something is too good to be true, it usually is. so i am just wondering if there is any "catch" here with MR.
but for my budget concerns MR is the top dollar:bandwidth ratio.
i realised that some threads i read were in 2012 and 2013, maybe that time MR just started and might be prone to many other issues that hopefully are resolved now..

interested to know too.

 

[xRenol]

not sure why the hostility.. just want to get some feedback only.
MR definitely does have the best package around. comparing to other ISP that are charging $300+ for a 1Gbps plan.
call me skeptical, but i always think that when something is too good to be true, it usually is. so i am just wondering if there is any "catch" here with MR.
but for my budget concerns MR is the top dollar:bandwidth ratio.
i realised that some threads i read were in 2012 and 2013, maybe that time MR just started and might be prone to many other issues that hopefully are resolved now..

I think that some people are going for the best bang for money. In reality, not many people will really need 1Gbps and I believe every ISP sure have problems.

The actual roll out for 1Gbps is in either Mar or Apr so I doubt there is any feedback on it yet.

 

[lukestar]

not sure why the hostility.. just want to get some feedback only.
MR definitely does have the best package around. comparing to other ISP that are charging $300+ for a 1Gbps plan.
call me skeptical, but i always think that when something is too good to be true, it usually is. so i am just wondering if there is any "catch" here with MR.
but for my budget concerns MR is the top dollar:bandwidth ratio.
i realised that some threads i read were in 2012 and 2013, maybe that time MR just started and might be prone to many other issues that hopefully are resolved now..

The only obvious catch is that MR is new and smaller compared to the others.

 

[blitzio]

We'll find out in a month or two won't we?

 

[Entry Level PC]

Question.
I signed up 100mbps 2 years ago during IT show my current contract ending in April.
What plan are there for me to recontract?
Only the 1Gbps $49 monthly plan?
Will I get to keep my static ip for free?
Or I need to top up extra $$$ monthly for it?

 

[danxiaogui86]

Question.
I signed up 100mbps 2 years ago during IT show my current contract ending in April.
What plan are there for me to recontract?
Only the 1Gbps $49 monthly plan?
Will I get to keep my static ip for free?
Or I need to top up extra $$$ monthly for it?

1Gbps plan, your static ip will remain.

 

[Tectrica]

Can some MR staff help me out on this.

I have an email conversation with one of your CS (Request #20792) seeking for some help, my last email sent was Friday, 24 January 2014, 11:41 and ever since I did not heard from anyone till now. I even send a chaser on 13 Feb but MR still keeping quiet.

And I do not know if this is the SOP of MR, everytime they reply to my email, even though it is nowhere near a solution they just treat it as solved.
"Your request (#20792) has been solved. To reopen this request, reply to this email or click the link below:
http://support.myrepublic.com.sg/requests/20792"
As a customer, I feel this is a very bad approach, at least close the case on your end but letting a customer know it has been "solved" when it is not, is very negative.

 

[nivleK1985]

Can some MR staff help me out on this.

I have an email conversation with one of your CS (Request #20792) seeking for some help, my last email sent was Friday, 24 January 2014, 11:41 and ever since I did not heard from anyone till now. I even send a chaser on 13 Feb but MR still keeping quiet.

And I do not know if this is the SOP of MR, everytime they reply to my email, even though it is nowhere near a solution they just treat it as solved.
"Your request (#20792) has been solved. To reopen this request, reply to this email or click the link below:
http://support.myrepublic.com.sg/requests/20792"
As a customer, I feel this is a very bad approach, at least close the case on your end but letting a customer know it has been "solved" when it is not, is very negative.

i told them the team to do a follow up .

Ticket number will be 22026

 

[infini]

true enough... going to china website is very very very slow... using other ISP is very fast. maybe the MR tech team can help...

me only doing tracert to å°*米手机官网——å°*米手机和å°*米电视唯一官方æ*£å“*销售网站

not even a streaming website. i just going there for web surfing...

I am holding back my recontract also due to really bad connection to China. Hope MR comes out with a resolution really soon before i jump ship.

 

[shamuslee]

my contract expiring mid march, thinking of MR. hmmm~

 

[danxiaogui86]

my contract expiring mid march, thinking of MR. hmmm~

Welcome to MyRepublic

 

[echutah]

Hello,

Before I signed up I requested for a latency test to Garena. I received the response. However, my current experience does not match up to the information I was given at the time.

I submitted a ticket, with my own results. Ticket is #23438. Hope I can receive a reply soon regarding this, I don't appreciate being lied to for my money.

 

[danxiaogui86]

Hello,

Before I signed up I requested for a latency test to Garena. I received the response. However, my current experience does not match up to the information I was given at the time.

I submitted a ticket, with my own results. Ticket is #23438. Hope I can receive a reply soon regarding this, I don't appreciate being lied to for my money.

u using wireless or wired bro?

 

[nivleK1985]

Hello,

Before I signed up I requested for a latency test to Garena. I received the response. However, my current experience does not match up to the information I was given at the time.

I submitted a ticket, with my own results. Ticket is #23438. Hope I can receive a reply soon regarding this, I don't appreciate being lied to for my money.

Traceroute has started…

traceroute to lol.garena.com (203.117.155.133), 64 hops max, 72 byte packets
1 my.router (192.168.1.1) 0.542 ms 0.325 ms 0.306 ms
2 172.17.0.1 (172.17.0.1) 3.771 ms 4.421 ms 3.866 ms
3 203.117.132.9 (203.117.132.9) 5.022 ms 5.008 ms 4.764 ms
4 203.117.6.54 (203.117.6.54) 5.919 ms 4.684 ms 4.981 ms
5 d117155133.ppp117155.cyberway.com.sg (203.117.155.133) 4.326 ms 3.865 ms 4.446 ms



Ping has started…

PING lol.garena.com (203.117.155.133): 56 data bytes
64 bytes from 203.117.155.133: icmp_seq=0 ttl=60 time=4.848 ms
64 bytes from 203.117.155.133: icmp_seq=1 ttl=60 time=4.143 ms
64 bytes from 203.117.155.133: icmp_seq=2 ttl=60 time=5.771 ms
64 bytes from 203.117.155.133: icmp_seq=3 ttl=60 time=5.238 ms
64 bytes from 203.117.155.133: icmp_seq=4 ttl=60 time=4.205 ms
64 bytes from 203.117.155.133: icmp_seq=5 ttl=60 time=5.388 ms
64 bytes from 203.117.155.133: icmp_seq=6 ttl=60 time=5.225 ms
64 bytes from 203.117.155.133: icmp_seq=7 ttl=60 time=4.942 ms
64 bytes from 203.117.155.133: icmp_seq=8 ttl=60 time=5.696 ms
64 bytes from 203.117.155.133: icmp_seq=9 ttl=60 time=5.920 ms

--- lol.garena.com ping statistics ---
10 packets transmitted, 10 packets received, 0.0% packet loss
round-trip min/avg/max/stddev = 4.143/5.138/5.920/0.582 ms

i assigned the ticket for follow up proposes. But do let know your set up if you are using direct wired or wireless or homeplug .

Homeplug and wireless will be slower non the less.

 

[sailen]

connection to china has been back to normal for now. my fren ST and SH also have similar problem connect to china website also but no company mention anything abt it. weird

 

[Binaries]

Something is wrong tonight ? Bukit Panjang.

Wired, no issues prior to this.

singtel

starhub