Actually, to be honest, in many ways we miss those days too. Some of us still joke about how we don't know the names of some of the people in our office, when in the past we knew everyone in the company.
The 1Gbps rollout was a real turning point for the company. Almost overnight, we had to grow exponentially. Everyone saw how we made mistakes with the 1Gbps rollout - we were simply outpaced by the growth that was required of us. We scrambled and we fumbled
But the company is also determined that just because we need to grow, doesn't mean the company needs to change into a different "person". Like when we bid to be the 4th telco, unlimited data was one of our main driving points. We're not in the business for the money, we're here because we want to change the game.
To everyone who didn't get a reply from tweets, PMs or wondered where we've been - we're sorry! We didn't disappear, we just had to scramble to fix the problems from our 1Gbps rollout. And now, resources are being reallocated back to where they belong.
We're growing, and there are growing pains, but we are still determined not to join the dark side. For those who're still sticking with us, thanks!! Your support means the world to us. For those who were disappointed and left, we're really sorry and we hope that one day we can win you back. For those who are uncertain how to feel about us, we'll need to prove by our actions that you can trust us.