MyRepublic fibre - Part 4

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Komano

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Hmm. I've been on MyRepublic since September 2012. Haven't had any major issues with the 100Mbps Pure and actually thinking about recontracting with the 300Mbps plan since I don't really need the 1Gbps.

Some of you guys have twitch.tv issues? I tried watching twitch.tv for an hour and it streamed fine without any lag. Are those experiencing the lag on the 1Gbps plan?
 

tanfwc

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need assistance from guys who are on their 1Gbps plan to test a potential workaround solution for twitch.tv issues...interested please PM me.
 

speedsurfer

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Hmm. I've been on MyRepublic since September 2012. Haven't had any major issues with the 100Mbps Pure and actually thinking about recontracting with the 300Mbps plan since I don't really need the 1Gbps.

Some of you guys have twitch.tv issues? I tried watching twitch.tv for an hour and it streamed fine without any lag. Are those experiencing the lag on the 1Gbps plan?

The old plan which you are on has no problem with twitch, their new 1gbps plan they used their own network. i'm on the 1gbps plan, cant stream twitch without using a vpn
 

ra[g]e

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The old plan which you are on has no problem with twitch, their new 1gbps plan they used their own network. i'm on the 1gbps plan, cant stream twitch without using a vpn
Have you tried bothering their CS about this?
 

ERT

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WHY waste your precious time CALLING MR hotline???

Exercise your consumer rights!​

Channel your frustrations with MR dismal internet experience, lackadaisical customer service their company has been providing by FLAMING MyRepublic's trio:

Greg Mittman, Vice President, Corporate Development
t: +65 6436 6638
m: +65 9694 1859
e: greg@myrepublic.com.sg

Malcolm Rodrigues, CEO

KC Lai, Chief Commercial Officer

DSC_04342-680x451.jpg


Those paying their bills via CC/DC must know this:

Your CC will continue to be charged if you ever switch to another recurring payment arrangement which ALSO pays the charges = YOU END UP PAYING TWICE!

If DC, your bank account balance will suffer DOUBLE WHAMMY!

YOU HAVE BEEN WARNED!

You have the right to STOP payment for shitty internet connection and ZERO non-existent support.​
 
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sgt_hippo

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If MyRepublic 100MB contract ends end of month and i have re-contracted with an increase in speed, will i get the new speed once they install the new ONT (they did this before my existing contract ended) or still have to wait for existing contract to finish before i get to experience the new speed?
 

abcwarrior

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@ERT

Wow, you are really bitter with MR huh? Lol.... fanning flames onto users to utilise "terrorist" actions against MR that way would hardly help matters. Logic and common sense would tell you that.

I doubt anyone would be silly enough to fight your war for you. Chill, man... Despite the MR issues some are facing now, what you are suggesting doesn't seem proportionate ;-)
 

doki81

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WHY waste your precious time CALLING MR hotline???

Exercise your consumer rights!​

Channel your frustrations with MR dismal internet experience, lackadaisical customer service their company has been providing by FLAMING MyRepublic's trio:

Greg Mittman, Vice President, Corporate Development
t: +65 6436 6638
m: +65 9694 1859
e: greg@myrepublic.com.sg

Malcolm Rodrigues, CEO

KC Lai, Chief Commercial Officer

DSC_04342-680x451.jpg


Those paying their bills via CC/DC must know this:

Your CC will continue to be charged if you ever switch to another recurring payment arrangement which ALSO pays the charges = YOU END UP PAYING TWICE!

If DC, your bank account balance will suffer DOUBLE WHAMMY!

YOU HAVE BEEN WARNED!

You have the right to STOP payment for shitty internet connection and ZERO non-existent support.​

in the picture last row 3rd from left....i think he is quite active last time in forum...dont know why now dont even come to the forum to reply already....
 

aLeX84

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Hmm. I've been on MyRepublic since September 2012. Haven't had any major issues with the 100Mbps Pure and actually thinking about recontracting with the 300Mbps plan since I don't really need the 1Gbps.

Some of you guys have twitch.tv issues? I tried watching twitch.tv for an hour and it streamed fine without any lag. Are those experiencing the lag on the 1Gbps plan?

Just switched over to 300mbps from the old Pure 100, can confirm twitch is buffering more than usual to be nearly unwatchable with the new black ONT. I used to be able to stream any popular twitch channels (>10k viewers) at source quality w/o buffering, while surfing the net and climbing up/down bukit timah, along with download from MEGA and Youtube on the old Pure 100, but twitch streaming has gone downhill ever since I changed over to the 300mbps. All my equipment/firmware never change except the ONT, so it can't be an equipment issue.

All I can think now is thank goodness twitch tv isn't a priority for me :s8:
 

Komano

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Just switched over to 300mbps from the old Pure 100, can confirm twitch is buffering more than usual to be nearly unwatchable with the new black ONT. I used to be able to stream any popular twitch channels (>10k viewers) at source quality w/o buffering, while surfing the net and climbing up/down bukit timah, along with download from MEGA and Youtube on the old Pure 100, but twitch streaming has gone downhill ever since I changed over to the 300mbps. All my equipment/firmware never change except the ONT, so it can't be an equipment issue.

All I can think now is thank goodness twitch tv isn't a priority for me :s8:

I see. twitch isn't a priority for me either. How is the speed increase though?
 

whoooo

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@ERT

Wow, you are really bitter with MR huh? Lol.... fanning flames onto users to utilise "terrorist" actions against MR that way would hardly help matters. Logic and common sense would tell you that.

I doubt anyone would be silly enough to fight your war for you. Chill, man... Despite the MR issues some are facing now, what you are suggesting doesn't seem proportionate ;-)

wah that guy worst den me. i kpkb for 3 days den let it go liao. this guys so many months liao sitill holding the grudge.....真的是小人
 

rustcify

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So , I had book an appointment early august for recontact pure100 > 300 and recently they called up to say that the appointment is cancelled (+ shitload of excuses) , today they called to ask if they can come and collect my ont .... so you expect me to have no internet connection for AS LONG AS YOU TAKE FOR THE APPOINTMENT? Is there no coordination between your staffs?
 

Lehnsherr

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wah that guy worst den me. i kpkb for 3 days den let it go liao. this guys so many months liao sitill holding the grudge.....真的是小人

Not really many months but I would say close to a year. Actually he used to kpkb here last year, advocating people to abruptly stop payment. Then dont know why disappeared for a few months I thought he terminated and go sign up with other providers.

Then now he is back again.
 

Lehnsherr

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So , I had book an appointment early august for recontact pure100 > 300 and recently they called up to say that the appointment is cancelled (+ shitload of excuses) , today they called to ask if they can come and collect my ont .... so you expect me to have no internet connection for AS LONG AS YOU TAKE FOR THE APPOINTMENT? Is there no coordination between your staffs?

By right your existing connection will be cut on installation day, then the tech who came over with the new ONT will collect the NC ONT as well.

No reason they will come and collect your NC ONT without your new connection ready. NC call you one or MR call you for the ONT collection?
 

xRenol

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If MyRepublic 100MB contract ends end of month and i have re-contracted with an increase in speed, will i get the new speed once they install the new ONT (they did this before my existing contract ended) or still have to wait for existing contract to finish before i get to experience the new speed?

Once MR Field Engineer installs the new ONT SUCCESSFULLY, you will get your subscribed speed provided OpenNet has done their job before the installation.
 

sgt_hippo

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Once MR Field Engineer installs the new ONT SUCCESSFULLY, you will get your subscribed speed provided OpenNet has done their job before the installation.

I'm seeing no difference in speed leh

:s11:

I login to MR account it still reflects my existing 100mb plan

As can see below no noticeable difference in speed from after new ONT installation and the past

6yj0nLT.jpg
 
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panda_hippo

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Just this afternoon, I am suddenly running into issues with connecting to facebook and youtube. The loading bar will be stuck at "connecting" forever. I am now using a VPN as a temporary fix to this issue.

How can I resolve this problem with unable to connect to facebook and youtube without VPN? Other sites are working fine.
 

xRenol

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I'm seeing no difference in speed leh

:s11:

I login to MR account it still reflects my existing 100mb plan

As can see below no noticeable difference in speed from after new ONT installation and the past

6yj0nLT.jpg

FYI. Wireless speed can be restricted by the router and the devices.

Are you able to test with direct connection from ONT @ here?
 
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aLeX84

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I see. twitch isn't a priority for me either. How is the speed increase though?

I've been trying to stress test the connection and managed to hit consistent 17-18MB/s or 136-144mbps when I'm downloading from MEGA, various Youtube/Vimeo vids and climbing up/down some popular bukit timah. Not using any download manager and am using a N600 router on 5GHz with padavan firmware with one wall directly between the PC and the router. No problem with pings to impt sites/apps for me. Quite happy with the results so far especially since I'm on wireless. Now if only they can fix the Twitch routing problem for the rest of the guys here... :s8:
 
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