MyRepublic fibre - Part 4

[ArleFK]

I checked it already. Its empty. Either they overlooked it and forgot to bill me or something.

Email them? Their billing department got email address you can reach them at one. mybilling@myrepublic.com.sg iirc

 

[SimonLam]

Anyone have any idea when they are suppose to receive their first bill after installation? Mine was installed on 14 of June but until now still haven't receive the bill yet. I have emailed the MR billing department about this but they still haven't reply to me. I'm just concerned that will send me an accumulation of a few months of bill.

Within 1-2 weeks they will attempt to start the credit card charging. It is e-bill in your MR account in the web portal

 

[SimonLam]

Email them? Their billing department got email address you can reach them at one. mybilling@myrepublic.com.sg iirc

Ya email to this account very effective. I got my billing issue (my card) problem resolved within 3 email correspondence

 

[mister38]

still no connection since upgrade on last friday .....gg MR

 

[Racolas]

Hi Guys,

Have my plan upgraded from PURE to 1Gbps today but my speedtest result still crappy. 90+ Mbps for download and 110+ Mbps for upload. Anyone can help on this?

* Using ASUS N56 and Aztech 500Mbps homeplugs.

I understand though cannot achieve max speed but shldn't be so bad right?

 

[newbish]

Hi Guys,

Have my plan upgraded from PURE to 1Gbps today but my speedtest result still crappy. 90+ Mbps for download and 110+ Mbps for upload. Anyone can help on this?

* Using ASUS N56 and Aztech 500Mbps homeplugs.

I understand though cannot achieve max speed but shldn't be so bad right?

100Mbps on homeplug is pretty high already. these are Homeplug AV 115EP? passthrough versions.

What is your homeplug reading? on the device itself should have green/orange/red light. Green indicates good signal... but actual transmit rate have to use the software to dig in.

 

[Racolas]

100Mbps on homeplug is pretty high already. these are Homeplug AV 115EP? passthrough versions.

What is your homeplug reading? on the device itself should have green/orange/red light. Green indicates good signal... but actual transmit rate have to use the software to dig in.

The homeplug are the passthrough version. Aztech 500Mbps.
Currently I'm getting green signal so should be good just that the speed don't make up.

 

[Silkworm]

Email them? Their billing department got email address you can reach them at one. mybilling@myrepublic.com.sg iirc

why? you all very keen to get billed issit?

got free internet monthly usage dunno how to diam diam and enjoy it while it last.

must go pester them so that you can part with your money sooner.

 

[newbish]

The homeplug are the passthrough version. Aztech 500Mbps.
Currently I'm getting green signal so should be good just that the speed don't make up.

there are two types 500Mbps passthrough version as well. one model has 2 ports one model has only 1. the 2 ports version is actually limited to 100Mbps per port..

it is highly likely that yours is the 1 port version. have you tried to move around your electrical devices. like not plug them beside your homeplug.

i still advice you to view the actual link rate in the aztech software..

taken from their website, the light indicator are as follows:

Green is best: Connection rate is more than 105Mbps
Amber is better: Connection rate is between 40 to 105Mbps
Red is Good: Connection rate is less than 40Mbps

Means 105Mbps is also considered green.


Edit: Also, can verify that both ends are using Cat 6 cables?

N56u <- cat 6 -> homeplug1 <--> homeplug 2 <- cat 6 -> computer

 

[misato]

The homeplug are the passthrough version. Aztech 500Mbps.
Currently I'm getting green signal so should be good just that the speed don't make up.

I am using the newer 600mbps version and previous the 500mbps version of the Aztech homeplug. None of them was able to hit a consistent 150Mbps up or down. Thus the results in your case reflects the bottleneck is most likely due to the homeplug and the speed your getting is approx where this product can perform.

 

[PaulKami]

I cant watch any twitch streams, am on the 1gbps plan. Using lan cable connecting directly to the router. Even my phone on SH 3.5g data can buffer on high settings. MR having difficulty playing medium settings.

Wonder if anyone else having same issue as us? Same thing goes, totally can't watch any twitch streams. For sure it's MR's fault (or twitch's) since I can watch routing through proxy tunneling...

 

[dagobah]

Anyone have any idea when they are suppose to receive their first bill after installation? Mine was installed on 14 of June but until now still haven't receive the bill yet. I have emailed the MR billing department about this but they still haven't reply to me. I'm just concerned that will send me an accumulation of a few months of bill.

GIRO? If it is. High chance process not get through.

 

[gabrielkfr]

Use this speedtest instead which is hosted by MR for a more accurate results.
http://speedtest.myrepublic.com.sg/

Use their own speedtest website to test more accurate. speedtest.myrepublic.com.sg

I tried I max out at about 810Mbps... I understand it's more accurate but why is it other people can get 900Mbps on speedtest.net whereas I cannot? Or the 900Mbps not real one? I don't understand...

 

[Phen8210]

After 2 years still can't watch twitch smoothly, what's the issue?
2 years man.. not 2 months.

 

[ToOtWaI]

[resolved http://forums.hardwarezone.com.sg/86945835-post6723.html]

hi, I just gotten an upgrade to 1gbps and I am getting slow download but good upload. any idea what could cause it?

 

[newbish]

hi, I just gotten an upgrade to 1gbps and I am getting slow download but good upload. any idea what could cause it?

can provide more details of your current computer + set up (how it is connected to the router) + what router is being used.

a direct computer-to-ONT connection test will be good also, to see if the router needs upgrading.

 

[ToOtWaI]

can provide more details of your current computer + set up (how it is connected to the router) + what router is being used.

a direct computer-to-ONT connection test will be good also, to see if the router needs upgrading.

N66U. wired. I tried direct to ONT and managed to get 400+mbps down but the up dropped to 300+ and fluctuating badly.

 

[newbish]

N66U. wired. I tried direct to ONT and managed to get 400+mbps down but the up dropped to 300+ and fluctuating badly.

that's bad.. what computer you using? a brief spec will do.

 

[kicknikuku]

Wonder if anyone else having same issue as us? Same thing goes, totally can't watch any twitch streams. For sure it's MR's fault (or twitch's) since I can watch routing through proxy tunneling...

I can't watch too. Made a few posts in this thread already.

 

[ToOtWaI]

that's bad.. what computer you using? a brief spec will do.

4771
16GB ram
MSI H87-G43