MyRepublic fibre - Part 4

[Martin79]

I have verified with MR through their online chat, they have replied that for recontract to 1Gbps ultra the price is still $49.99.
When i asked if i recontract in sept14 (which is when my current contract ends), will the recontract rate of $49.99 still be available, they said yes. It is the benefit of existing customers.

 

[whoooo]

For all new sign up and recontract, do refer to the new promo.

$59.99 - 1Gbps Ultra
$69.99 - 1Gbps Ultra Gamer

MyRepublic | 1Gbps - The World

strange I just login and below still old price wor. KNN if base on new price of free 23rd and 24th Month I kana makan liao.

My contract end in Sept 15th which I posted earlier and they call my to recontract and fix ONT on 31st July, telling me my last 2 month free from the Pure promo 2 years ago will be carried forward to the 23rd and 24th month....pcb.....

I from 100mbps recontract to 300mbps.

 

[pml1975]

Myrepublic home voice issue

So I PM the nivlek guy on sat and he said he unable to help cause it's weekend, will get into this issue on Monday. So the whole morning not a single update, will u all start doing something then? Or u all gonna wait until 5pm den say 'oh it's after office hour already'? If I don't get the service up how do u expect me to pay the bills for the service then? Maybe it's just my fault cause I made the worst decision in my life to sign up as a myrepublic customer?

hey - same story here - but it seems ur rep is either not inform well or not telling u same story as i was told:
Apparently home voice service is down since 10. july. Only able to make outgoing calls and accept incoming calls from M1 - no other telco. MR say they're working on it...
So if that's the case, then why is this not mention on the "service status" page at all
MR trying to avoid bad publicity by keeping quiet... not a good sign at all...

 

[danxiaogui86]

I have verified with MR through their online chat, they have replied that for recontract to 1Gbps ultra the price is still $49.99.
When i asked if i recontract in sept14 (which is when my current contract ends), will the recontract rate of $49.99 still be available, they said yes. It is the benefit of existing customers.

I have confirmed this with the sales side and aligned what you mentioned is correct.

For new customer will be based on the new promo, existing customer still can upgrade to the old price plan but we do not know when the management will decide to change it to new price plan.

 

[2226127]

hey - same story here - but it seems ur rep is either not inform well or not telling u same story as i was told:
Apparently home voice service is down since 10. july. Only able to make outgoing calls and accept incoming calls from M1 - no other telco. MR say they're working on it...
So if that's the case, then why is this not mention on the "service status" page at all
MR trying to avoid bad publicity by keeping quiet... not a good sign at all...

Hi bro, u are lucky. I have no dial tones. It means I can't make any calls at all, or receive calls. It's basically not working at all, that's what making me fed up here

 

[lorettatay]

Damn disappointes with mr now. Tweet them no reply. Then have twitter acc for what.

 

[Abyssal.Xuan]

Just had my installation done! Props to Cash from the team for helping me!




Last Result:
Download Speed: 892428 kbps (111553.5 KB/sec transfer rate)
Upload Speed: 474200 kbps (59275 KB/sec transfer rate)
Latency: 2 ms
Jitter: 1 ms
7/21/2014 4:18:06 PM

 

[ArleFK]

Damn disappointes with mr now. Tweet them no reply. Then have twitter acc for what.

Cannot call or use live chat to contact them meh

 

[Just Me]

I have confirmed this with the sales side and aligned what you mentioned is correct.

For new customer will be based on the new promo, existing customer still can upgrade to the old price plan but we do not know when the management will decide to change it to new price plan.

Can I ask if it's still possible to take up the offer for the asus router if my friend didn't ask for it when recontracting? (He's already recontracted 2 months back)

 

[danxiaogui86]

Can I ask if it's still possible to take up the offer for the asus router if my friend didn't ask for it when recontracting? (He's already recontracted 2 months back)

Unlikely, but u can call in and try. afaik, if within one month of installation still possible.

 

[sgt_hippo]

wazzup pplllllllllllll

 

[ArleFK]

Can I ask if it's still possible to take up the offer for the asus router if my friend didn't ask for it when recontracting? (He's already recontracted 2 months back)

Call in or live chat them and ask

 

[ArleFK]

Information:

A newbie's guide to home networking - HardwareZone.com.sg

 

[pml1975]

Hi bro, u are lucky. I have no dial tones. It means I can't make any calls at all, or receive calls. It's basically not working at all, that's what making me fed up here

yikes bro that sucks even worse...amazed not more ppl are talking about this if its a prob since more than a week...

 

[Johnnny]

Hi everyone, sorry if there's been confusion over how our new promotional plans work. Here's a clarification:

Our previous $49.99/month 1Gbps plan was originally for the first 10000 customers and yes, we have reached that point. We gathered feedback from customers on pricing to hear suggestions and concerns to plan our new promotion prices.

For New Customers
One thing customers pointed out to us was that they don't mind paying a bit more for the speed, but preferred not to pay large sum of money up front. We discussed it internally, and decided to launch the new promotion at $59.99, but without the $58 installation charge. To sweeten the deal, we also decided to throw in two months free - we're not here to squeeze our customers dry after all.

For Existing Customers
We promised you that $49.99 will be the price you will getting for 1Gbps, and we plan to honour that.

All recontracting customers will still get to sign up for 1Gbps at $49.99 per month (with NO installation charge), or choose 300Mbps at $39.99 per month.

To summarise:

New customers - $59.99 per month for 1Gbps + installation charge waived + 2 months free

Recontracting customers - $49.99 per month for 1Gbps + installation charge waived.

Hope that clears things up! Also note that these rates are for 2 year contracts, and refer mostly to our Ultra plans.

 

[xRenol]

Hi everyone, sorry if there's been confusion over how our new promotional plans work. Here's a clarification:

Our previous $49.99/month 1Gbps plan was originally for the first 10000 customers and yes, we have reached that point. We gathered feedback from customers on pricing to hear suggestions and concerns to plan our new promotion prices.

For New Customers
One thing customers pointed out to us was that they don't mind paying a bit more for the speed, but preferred not to pay large sum of money up front. We discussed it internally, and decided to launch the new promotion at $59.99, but without the $58 installation charge. To sweeten the deal, we also decided to throw in two months free - we're not here to squeeze our customers dry after all.

For Existing Customers
We promised you that $49.99 will be the price you will getting for 1Gbps, and we plan to honour that.

All recontracting customers will still get to sign up for 1Gbps at $49.99 per month (with NO installation charge), or choose 300Mbps at $39.99 per month.

To summarise:

New customers - $59.99 per month for 1Gbps + installation charge waived + 2 months free

Recontracting customers - $49.99 per month for 1Gbps + installation charge waived.

Hope that clears things up! Also note that these rates are for 2 year contracts, and refer mostly to our Ultra plans.

Haha... As usual, the MR staff will only suddenly APPEAR when new promotion is out.

 

[danxiaogui86]

Hi everyone, sorry if there's been confusion over how our new promotional plans work. Here's a clarification:

Our previous $49.99/month 1Gbps plan was originally for the first 10000 customers and yes, we have reached that point. We gathered feedback from customers on pricing to hear suggestions and concerns to plan our new promotion prices.

For New Customers
One thing customers pointed out to us was that they don't mind paying a bit more for the speed, but preferred not to pay large sum of money up front. We discussed it internally, and decided to launch the new promotion at $59.99, but without the $58 installation charge. To sweeten the deal, we also decided to throw in two months free - we're not here to squeeze our customers dry after all.

For Existing Customers
We promised you that $49.99 will be the price you will getting for 1Gbps, and we plan to honour that.

All recontracting customers will still get to sign up for 1Gbps at $49.99 per month (with NO installation charge), or choose 300Mbps at $39.99 per month.

To summarise:

New customers - $59.99 per month for 1Gbps + installation charge waived + 2 months free

Recontracting customers - $49.99 per month for 1Gbps + installation charge waived.

Hope that clears things up! Also note that these rates are for 2 year contracts, and refer mostly to our Ultra plans.

Hi Johnny, does this include those who upgrade to 1Gbps mid way thru the contract? If not have to be clearer abit else might cause some misconception for those who upgrade mid way.

 

[Johnnny]

Hi Johnny, does this include those who upgrade to 1Gbps mid way thru the contract? If not have to be clearer abit else might cause some misconception for those who upgrade mid way.

Yes, the $59.99 promo is only for new customers who are currently not with us.

 

[lorettatay]

Cannot call or use live chat to contact them meh

Last time i used to tweet them n get prompt replies. Now hahahah

 

[ArleFK]

Haha... As usual, the MR staff will only suddenly APPEAR when new promotion is out.

Aiya, you think they get paid to be forums meh. If got such job I also want sia.

Last time i used to tweet them n get prompt replies. Now hahahah

You do realize that they are not active on social medias alr right.