MyRepublic fibre - Part 4

[andr3wyong]

Is there any red light on your ONT?

Someone from VQ also feedback that they cannot access Internet at Bukit Panjang and Choa Chu Kang. I am not sure if it is due to the Exchange?

It's unrelated issue. Both subscriber ONTs on the VQ side were up on GPON and service was recovered upon syncing of the ONT.

 

[Leeson]

Anyone else experiencing red link led in woodlands area?

 

[kitaeshi]

Same woodlands internet down.. ****

 

[0kbhhp]

Same. Woodlands here. I called up MR. They informed that there is some fibre diversion work at woodlands area from 10pm to 5am. But the rep informed that they usually don't take so long and shd be done by 1 or 2 am. So after that can try to switch off and on again.

 

[kitaeshi]

Tat goes my 1212

 

[xRenol]

It's unrelated issue. Both subscriber ONTs on the VQ side were up on GPON and service was recovered upon syncing of the ONT.

Thanks for the clarification.

 

[kitaeshi]

Tat goes my 1212

 

[kitaeshi]

lucky still have my data plan...

 

[SaifulAsh]

IDA need to really step in and do something on the Myrepublic current situation and request them to do something for the current MR customers.

Instead of IDA, can CASE do something about this problem? False advertising, fake promises, unable to keep service standards, inadequate customer service and a very big head to monopolise but unable to handle the volume. Need help from them, my beard can grow a mm but comes to emailing u ur bill or suspending of services, very prompt until drill sergeant can cry from happiness. Oh ya, forgot to mention abt no bills for few months, then suddenly comes the shocker bill that makes our hospitals full of heart attack victims. Hey MR, ur sales guys said to me first month was 430something. My bill came at a hundred dollars more n i didnt standby that much amount. Anyday u suspend my service is the day that i won't bother about payment or returning ur stuffs. I can live without fibre. Wrong person to tricksell.

 

[sigurros]

Just to check anyone using apple products not able to access iTunes and App Store on both iPhone and Macbook?

Called their technical support on 10 dec till now problem still not resolved.

 

[WWE_Fan]

Instead of IDA, can CASE do something about this problem? False advertising, fake promises, unable to keep service standards, inadequate customer service and a very big head to monopolise but unable to handle the volume. Need help from them, my beard can grow a mm but comes to emailing u ur bill or suspending of services, very prompt until drill sergeant can cry from happiness. Oh ya, forgot to mention abt no bills for few months, then suddenly comes the shocker bill that makes our hospitals full of heart attack victims. Hey MR, ur sales guys said to me first month was 430something. My bill came at a hundred dollars more n i didnt standby that much amount. Anyday u suspend my service is the day that i won't bother about payment or returning ur stuffs. I can live without fibre. Wrong person to tricksell.

Regardless of the service provider, holding back payment is not wise. It may affect you when you apply for other services with other companies/service provider in future. Your payment history can be traced. Best is to pursue the matter with your existing provider and break clean if you need to. Just my two cents

 

[procmail]

Anything wrong with MR's DNS servers?

ngmodules.org isn't resolving if I use the default (MR) nameservers, but ok when I use 8.8.8.8.

Please advise.

 

[danxiaogui86]

Anything wrong with MR's DNS servers?

ngmodules.org isn't resolving if I use the default (MR) nameservers, but ok when I use 8.8.8.8.

Please advise.

Im on MR DNS, yup it isnt resolving ngmodules.org.

 

[procmail]

Im on MR DNS, yup it isnt resolving ngmodules.org.

Thanks for confirming!

 

[henrylim1972]

issue with Amazon Instant Video

Hi,
Has anyone successfully got Amazon Instant video working on teleport ? If someone has done some funky iptables scripts , please share. Thanks !

PS: I have managed to redirect traffic to MR DNS for Netflix and it works fine but it does not work for Amazon. I am beginning to suspect that Teleport is pretty limiting. If anyone has some solid US-based free DNS , please share. Thanks !

 

[gAryLin]

Hi, my internet has been down since around 10pm. Called in and was mentioned that there is maintenance until 5am. I received no notification of maintenance via sms or email. Downtime is frustrating to customers like myself whom may have planned to use the Internet the evening. Can you please check why there wasn't a notification ?

 

[xRenol]

Hi, my internet has been down since around 10pm. Called in and was mentioned that there is maintenance until 5am. I received no notification of maintenance via sms or email. Downtime is frustrating to customers like myself whom may have planned to use the Internet the evening. Can you please check why there wasn't a notification ?

Which area you are in?

 

[Fiddler]

Just finished a 1 year contract with MR and quite satisfied with the internet performance….only had an issue once and they fixed it remotely….was never double billed….can't complain.

After the World Cup this year, was unable to connect to some of the US and UK sites and ignored it. Went to my account page today and turns out that Teleport is disabled. Why wasn't I informed that I needed to pay for it? I would have agreed to be honest. Looks like they turned it off without letting me know.

Anyway now I need 2 year contract and suddenly I am scared shitless looking at all this negative feedback on MR. Can someone from MR PM me to let me know whats going on. Are the same guys (Nivlek etc) still running the show here?

It's crazy trying to get someone on their hotline….a girl answered after 15 minutes and quite frankly had no idea about the product, current promotions, procedures to be followed…I was shocked.

I really want to like MR but this is a bit worrying.

 

[echutah]

Just finished a 1 year contract with MR and quite satisfied with the internet performance….only had an issue once and they fixed it remotely….was never double billed….can't complain.

After the World Cup this year, was unable to connect to some of the US and UK sites and ignored it. Went to my account page today and turns out that Teleport is disabled. Why wasn't I informed that I needed to pay for it? I would have agreed to be honest. Looks like they turned it off without letting me know.

Anyway now I need 2 year contract and suddenly I am scared shitless looking at all this negative feedback on MR. Can someone from MR PM me to let me know whats going on. Are the same guys (Nivlek etc) still running the show here?

It's crazy trying to get someone on their hotline….a girl answered after 15 minutes and quite frankly had no idea about the product, current promotions, procedures to be followed…I was shocked.

I really want to like MR but this is a bit worrying.

just jump ship, they don't care about you at all. you're just a number to them

 

[danxiaogui86]

Just finished a 1 year contract with MR and quite satisfied with the internet performance….only had an issue once and they fixed it remotely….was never double billed….can't complain.

After the World Cup this year, was unable to connect to some of the US and UK sites and ignored it. Went to my account page today and turns out that Teleport is disabled. Why wasn't I informed that I needed to pay for it? I would have agreed to be honest. Looks like they turned it off without letting me know.

Anyway now I need 2 year contract and suddenly I am scared shitless looking at all this negative feedback on MR. Can someone from MR PM me to let me know whats going on. Are the same guys (Nivlek etc) still running the show here?

It's crazy trying to get someone on their hotline….a girl answered after 15 minutes and quite frankly had no idea about the product, current promotions, procedures to be followed…I was shocked.

I really want to like MR but this is a bit worrying.

Teleport is now a standard feature included in every MyRepublic plan! Simply start streaming from your MyRepublic connection to enjoy its benefits.

i believe it mean this is free to all already.