[new] Heya.sg

[gapboy]

in mid valley now.
roaming data smooth like butter.
but can't receive sms or calls.

thought the heya peeps says sms is fine when roaming

 

[keenklee]

in mid valley now.
roaming data smooth like butter.
but can't receive sms or calls.

IMHO.
Heya app OTP also cannot ?

 

[sallybee]

in mid valley now.
roaming data smooth like butter.
but can't receive sms or calls.

have the orient kopi and egg tarts

 

[uncle_josh]

IMHO.
Heya app OTP also cannot ?

heya otp can

 

[uncle_josh]

thought the heya peeps says sms is fine when roaming

ask my bro send a test sms,till now cannot receive

 

[gapboy]

ask my bro send a test sms,till now cannot receive

o.o" let the heya expert give you a solution

 

[keenklee]

ask my bro send a test sms,till now cannot receive

IMHO.
I tested before SIngtel to roaming Heya was ok.

 

[kelvinti]

Should work lah.

Then, what is the point giving customers roaming data to travel to overseas and yet cannot receive the basic and yet important sms / otp using mobile phone while in overseas.

Basic bah...

As for incoming call while in overseas. That, not all roaming package has it. My Maxx cannot receive incoming call from Singapore while I'm in overseas.

 

[keenklee]

Should work lah.

Then, what is the point giving customers roaming data to travel to overseas and yet cannot receive the basic and yet important sms / otp using mobile phone while in overseas.

Basic bah...

As for incoming call while in overseas. That, not all roaming package has it. My Maxx cannot receive incoming call from Singapore while I'm in overseas.

IMHO.
With so many "new" providers, that is why there is a need to test every possible combination, where possible - call & SMS. My TPG initially cannot call landline.
Now I also need to include roaming.

 

[Youmigratecanotherscant]

4. Are there any features that cannot be used on the heya plan?
heya does not support these features:

Roaming calls/SMS services while overseas

Outgoing local calls to 1900 numbers

Incoming and outgoing video calling

Incoming and outgoing MMS

Outgoing Global SMS

Transfer of ownership

5G

https://heya.sg/support

How to get dbs,Uob otp while overseas ? Amex have option to receive otp on email

 

[m_menthol]

Can confirm if heya SIM card faulty , any possibility to get a replacement SIM from heya ?

 

[m_menthol]

How to get dbs,Uob otp while overseas ? Amex have option to receive otp on email

U may want to chat with the livebot which is available everyday at heya.sg
For me I can receive OTP when I went Malaysia. Cannot confirm if every country still able to receive OTP.

 

[stupidmeow]

Hi guys. How long does heya port in takes?
my gomo plan expire 26 december , is it wiseable 22 december i go port in my gomo number to heya?

 

[stupidmeow]

having to go to a authorized dealer every 30 days for plan renewal is a hassle unless there is one near to your daily routes

Once the app and online top up dealers (such as shopee) works then it will be worthwhile considering

Serious? Must go a dealer to renew? Dont heya got a app for it like gomo?

 

[24thchromosome]

Am I right that the monthly plan renewal is a 2 steps process compared to simba's 1 step?
What I meant is, for simba, you just got to top up main wallet and when it comes near the expiry date, their system will automatically deduct from wallet and renew your plan for you.

While for heya, what the online top up store at shopee told me was, just top up the heya wallet at any time (so this step is the same as simba) but on the expiry date, got to manually login to the app and manually renew. Is this correct? Is this what you guys are doing too?

 

[uncle_josh]

Am I right that the monthly plan renewal is a 2 steps process compared to simba's 1 step?
What I meant is, for simba, you just got to top up main wallet and when it comes near the expiry date, their system will automatically deduct from wallet and renew your plan for you.

While for heya, what the online top up store at shopee told me was, just top up the heya wallet at any time (so this step is the same as simba) but on the expiry date, got to manually login to the app and manually renew. Is this correct? Is this what you guys are doing too?

Not sure about Simba,but for Heya, yes.
And that's the beauty of it. They don't auto deduct.

 

[keenklee]

Not sure about Simba,but for Heya, yes.
And that's the beauty of it. They don't auto deduct.

IMHO.
And if the 10% promo runs perpetually, it is like every 10 months free 1 month ?

 

[24thchromosome]

Not sure about Simba,but for Heya, yes.
And that's the beauty of it. They don't auto deduct.

Thanks! So the heya app confirm got this function right? And no need like some of the above comments shared got to go to retailer for plan renewal?

But then even if they don't auto deduct, as long as top up into wallet cannot take it out anymore so doesn't really matter much since sooner or later still got to use whatever remains in the wallet mah?

 

[uncle_josh]

Thanks! So the heya app confirm got this function right?

yes

And no need like some of the above comments shared got to go to retailer for plan renewal?

no need

But then even if they don't auto deduct, as long as top up into wallet cannot take it out anymore so doesn't really matter much since sooner or later still got to use whatever remains in the wallet mah?

yes, some just backside itchy, like to visit retailer every month. Else it feels like some body parts missing .

IMHO.
And if the 10% promo runs perpetually, it is like every 10 months free 1 month ?

funny, for the past 2 months I am getting 20%. Every $10 purchase, they rebate me $2. I scratch my head. Haha.

 

[Youmigratecanotherscant]

IMHO.
And if the 10% promo runs perpetually, it is like every 10 months free 1 month ?

What is the 10% promo ah ? Is it 30 top up get $3 and $50 top get $5?