[new] Heya.sg

[keenklee]

What phone is this ?

Eh... why need to ask phone huh ?

 

[xonix]

Eh... why need to ask phone huh ?

Cos VOLTE support depends on both telco and phone model ?
Now, I know at least Samsung Note10+ works.

 

[keenklee]

Cos VOLTE support depends on both telco and phone model ?

Yeah. Now even 5G also depends on telco and phone model.

 

[007Mi6]

IMHO.
TPG and Heya.SG same physical phone ( SIM2/SIM1 )
CMLINK and Singtel XO on different physical phone of same model. Different model from TPG/Heya.SG.
All to Singtel Server.

what is the speed test latency like?

 

[keenklee]

what is the speed test latency like?

IMHO.

HEYA
4-May-22 21:46
Singtel - Singtel
Down 73.3 Mbps / Up 23.3 Mbps
Ping 14ms
Jitter 7ms

 

[dgeralds]

I registered the card and requested port-in. Been using since just now and nothing much to complain, just what a Singtel user would experience I would say.

Every month payment may be troublesome but I believe after a while, it will be like Maxx plan whereby retailer help top up on Shopee.

I'm still confused. Is it possible to go on a monthly recurring plan without going to shop every month, like signing a form and auto deduct monthly from credit card?

 

[sullycoin]

I'm still confused. Is it possible to go on a monthly recurring plan without going to shop every month, like signing a form and auto deduct monthly from credit card?

At this point no. You have to go to the shop & pay every month.

However, for the similar plans from M1 (Maxx) & Zero1 (Jumbo), there are shops who list on platforms like Shopee & Qoo10 where you can pay them online & they will renew the plan for you. I expect if any of them are also resellers for Heya, they will also start listing them soon.

 

[007Mi6]

The base plan, does it mean that I pay $3 and it gets renewed for 60 days? How come the validity extension not mentioned apart from buying the $10/50GB pack?

 

[keenklee]

The base plan, does it mean that I pay $3 and it gets renewed for 60 days? How come the validity extension not mentioned apart from buying the $10/50GB pack?

IMHO. AFAIK.

There is the main expiry and the plan expiry.
One the day the heya plan ( 50GB) is purchase, the plan expiry is 30 days later and the main expiry is 60 days later.

 

[keenklee]

Just for info.

IMHO.
When i use the *119# to manage the account, the SMS reply have a main balance $0 and main expiry (60 days) as well as the plan expiry (30 days) No matter how I ask the email support, there is no way to top-up the main balance.

The *119# does have the provision to buy the heya plan and also the FAQ did mention about the main account balance.

 

[SibehHL]

Just for info.

IMHO.
When i use the *119# to manage the account, the SMS reply have a main balance $0 and main expiry (60 days) as well as the plan expiry (30 days) No matter how I ask the email support, there is no way to top-up the main balance.

The *119# does have the provision to buy the heya plan and also the FAQ did mention about the main account balance.

do update us if and when you find an online top up vendor

 

[keenklee]

do update us if and when you find an online top up vendor

IMHO.
Buy another heya plan is tricky. Too early, u lose out on the 30 days.
After the 30 days, likely will lose the rollover data.
I am trying to find time to drop by the shop to see if I can add $ to the main balance.

 

[007Mi6]

Just for info.

IMHO.
When i use the *119# to manage the account, the SMS reply have a main balance $0 and main expiry (60 days) as well as the plan expiry (30 days) No matter how I ask the email support, there is no way to top-up the main balance.

The *119# does have the provision to buy the heya plan and also the FAQ did mention about the main account balance.

haha that means the $0 base plan is for show nia. I got a spare line, if like that I rather sign M1 to park or Redone $8 for that 5GB roaming when going JB

 

[sango65]

IMHO.

HEYA
4-May-22 21:46
Singtel - Singtel
Down 73.3 Mbps / Up 23.3 Mbps
Ping 14ms
Jitter 7ms

Note that Heya is using hicard apn. If you manually change to e-ideas apn, will the speed be faster?

 

[keenklee]

Note that Heya is using hicard apn. If you manually change to e-ideas apn, will the speed be faster?

IMHO.
The speed is similar. My default APN is set to e-ideas.

 

[keenklee]

haha that means the $0 base plan is for show nia. I got a spare line, if like that I rather sign M1 to park or Redone $8 for that 5GB roaming when going JB

IMHO.
M1 which plan and price ? I also want to do parking.

 

[uncle_josh]

 

[Kiwi8]

IMHO.
M1 which plan and price ? I also want to do parking.

M1 Maxx Basic plan is $0 unless u never use the data/outgoing_call/outgoing_sms once in 90 days, or $5 will be charged for the month. Need to buy just the first addon ($12) at the point of purchase then subsequent months no need to buy. Check out the M1 Maxx plan thread for more info.

 

[rahulk]

Did anyone else have success with VoLTE?

 

[mosmos]