Official ASUS PadFone S Thread

[8-lane]

I was just doing a direct comparison between the Mi 4i and Padfone S. Assuming that they are at the same price (see my reasoning below), the Padfone S is better due to better processor, wireless charging and expandable memory while the Mi 4i is better due to better battery life (just an assumption) and smaller dimensions and lighter weight, and maybe better camera performance.

There might be other differences but these are what jumped out at me when considering both of them.



I think the Xiaomi Mi 4i will cost closer to S$299 after factoring in 7% GST. It will be a pleasant surprise if they release for S$279.

I think Padfone S also comes with 1-yr FOC screen replacement policy but Mi 4i of crse doesn't have. R u planning to get either 1?

 

[appleboy87]

Zenfone 2 (2gb @299) or Padfone S LTE (299) better?

 

[caterham7]

Zenfone 2 (2gb @299) or Padfone S LTE (299) better?

Depends on your requirements; have you seen the specs? E.g. Zenfone 2 (5.5-inch versions) is dual-sim

 

[caterham7]

padfone s black, $299 with free wireless charging stand

saw at compass point best denki

 

[root@localhost]

When I restarted my padfone s, got firmware upgrade for touchpanel. Anyone notice?

Not bad, Asus seems to adopt incremental update.

 

[jonsim86]

Terrible services and utter disaapointment with ASUS

This is just an experience which I have with ASUS. Currently my Padfone S could not charge. It was sent to ASUS service center for repair.

The service center(UBI) called back in a few days saying that the charging port cannot charge due to customer induced damage which will not be covered under warranty.

I asked what was the repair cost and was told that I had to pay $100 for the repair(By the way, the sales person was Angeline). She also mentioned that I had to pay and additional $30 for diagnostic which I do not understand why this is the case as it should still be under warranty(Warranty should cover servicing charge?).

Hence I refuse. Mentioned that I could escalate this to the higher management and so I did. Apparently, the service center number which was given was only middleman which could not help much. All they could do is to send an email. So you have to wait. After 1-2days. They will call you back saying the management says the same thing can cant do anything.

Here is my explanation of things,

It could not be a deliberate attempt by me to induce damage so that I could send my phone for warranty. Apparently I believe it is due to inferior products used by ASUS that hence gave way and was damaged. I have used many other products and have not faced such an issue even once.

Here are some of the findings which can back my situation:

forums.hardwarezone.com.sg/asus-ecustomer-service-center-336/no-more-asus-phone-me-unreliable-products-customer-service-4722770.html

forums.hardwarezone.com.sg/asus-ecustomer-service-center-336/extremely-disappointed-customer-4241759.html

Sadly I am not the only one with this issue.

Whats the point of giving a warranty when the warranty does not cover such things?

I have been requesting for the 'HIGHER MANAGEMENT' to give me a call back to resolve this issue but all they can do is to actually just give instructions to the middleman to communicate the outcome. Probably just 'hiding' behind so they do not have to deal with customers. In my opinion, COWARDLY.

This went on for DAYS & WEEKS. I even sent them an email and all they can reply is the same. Completely horrible services. ARE THEY ROBOTS?

The worst is, I just received a call from ASUS Service today as I requested to have my phone repaired first and would continue to escalate the issue and they mentioned that they will have to have me accept the quotation again.

They called and tell me that as the USB is now link to the motherboard and the whole thing cost 500+. Plus every other nonsense there is which i was too tired to hear about. ERM! EXCUSE ME! 500+ for a motherboard. Look below:

store.asus.com/sg/item/201409BM300000030

ASUS sells a brand new phone for $299. Why am I paying $500 for just a motherboard? By the way, the person which called me for this quotation to tell me it was $600+ after GST was Angeline (same Angeline which called weeks ago telling me it was 100+ to repair).

Also from the previous cases, the other customer was also charged $100+ for the repair.

When I told her that she was the one who called be earlier to quote be $100+ for the repair, she was dumbfounded. She gave me all sorts of excuses that the price is $600+ now.

Trust me. ASUS is completely untrustworthy. Think twice before you get anything. Although this may just be a case for the padfone and you might thing a computer should be ok. Still have to think twice.

Jonathan SIM (81804411)

 

[caterham7]

I don't use a padfone s, but sent vivotab tablet to main service centre (trivex lvl 11) several times, no major issues with them (except for delay in parts)

Think the other service centres are operated by external contractors, maybe better to go direct to source?

 

[jonsim86]

I dont think it is about where you go. I have tried almost any source. All giving me the same nonsense.

 

[TorkCrap]

Does anyone know where I can still get the tablet station? Seems to have been out of stock on their online store for quite a while already.

 

[blankies]

I am disappointed in Asus....lousy phone....and long over due Android updates which were promised but not delievered

 

[Exaita]

Anyone know where to go for cheap repair/replacement of the charging pin?

 

[tekster]

I am disappointed in Asus....lousy phone....and long over due Android updates which were promised but not delievered

I bought padfone infinity and fonepad 8

Both failed within a year!!! Their hardware really cmi!!

 

[8-lane]

I bought padfone infinity and fonepad 8

Both failed within a year!!! Their hardware really cmi!!

R u referring to Padfone Infinity 1 or 2?

 

[muscin]

they only keen on sales but not the quality and after sales service.
go read my experience which was shard by bro Ark Law.
http://forums.hardwarezone.com.sg/ratings-board-27/%5Bglgt-psa%5D-asus-service-sucks-so-much-delete-threads-154th-style-4797137.html

I'd since given up. and it is so bad I don't even dare to sell it.
never ever an ASUS phone again!

 

[MTKL]

anyone knows where can i repair for asus padfone s for water damaged,,,unable to charge and power up?
check asus service centre but cost 2++ to repair which doesnt make sense..

thanks.

 

[mikeymesina]

Firmware upgrade to Lollipop now available!

http://www.asus.com/sg/Phones/PadFone_S_PF500KL/HelpDesk_Download/

 

[mikeymesina]

Lollipop is working really well in the Padfone S.

One thing I noticed, it can now charge up to 100% when on the wireless charger. Previously, it could only go up to 99% and stayed there even if I leave the phone on the wireless charger the whole day.

Update: I found that 3rd party pre-installed apps can now be uninstalled. Upgrading to Lollipop will install new apps (Clean Master, 50 Free Games, etc.). These can be uninstalled with no problems. I was also able to uninstall apps pre-installed even in Kitkat (Kindle, Omlet). Asus apps (PC Link, Party Link, etc.) still cannot be uninstalled.

 

[8-lane]

Lollipop is working really well in the Padfone S.

One thing I noticed, it can now charge up to 100% when on the wireless charger. Previously, it could only go up to 99% and stayed there even if I leave the phone on the wireless charger the whole day.

Wow that's gd news for Padfone S owners..

And u can now get a brand new set at just $209 with a free pb.. the price has really dropped sia...

 

[yapcc]

Anyone getting the error code 505 from Google play store? Not sure if there are any workaround for this without doing a factory reset.

 

[bunbun9090]

Anyone selling the dock station?