Official MIO TV Thread.......

[xiaofan]

Thanks xiaofan!! Really appreciate your great help on how to set up the router successfully. Very pleased with the wifi connection speed too! Much better than stinktel ac plus router~

Glad to hear that. Enjoy!

 

[whistle blower]

hello singtel rep why isn't singtel showing bundesliga this season? starhub won the rights this time but think got the cross carriage thingy?

 

[eD|t|0n]

hello singtel rep why isn't singtel showing bundesliga this season? starhub won the rights this time but think got the cross carriage thingy?

Oh ya...now that u mention then I notice....no sound no nothing suddenly no more Bundesliga sia....and we paid in subscription for it...

 

[nod32fan]

Hi, just changed my STB to a new one, because it had boot up issues Code 6. And now the new STB has the identical issue.

I still have internet. ONT has the IPTV light on. But the IPTV light on the router is blinking orange despite multiple reboots. Swapped a new Cat 5e lan cable too and tried every one of the 4 ports of the router.

In 192.168.1.64, I can see that my STB is connected to lan port and an ip address is assigned to that STB device.

What could be wrong here? Especially since I got a new STB.

 

[xiaofan]

Hi, just changed my STB to a new one, because it had boot up issues Code 6. And now the new STB has the identical issue.

I still have internet. ONT has the IPTV light on. But the IPTV light on the router is blinking orange despite multiple reboots. Swapped a new Cat 5e lan cable too and tried every one of the 4 ports of the router.

In 192.168.1.64, I can see that my STB is connected to lan port and an ip address is assigned to that STB device.

What could be wrong here? Especially since I got a new STB.

Are you using ONR or ONT? If ONT what is the router used? How do you connect your SingTel TV box?

Reboot your ONR (or ONT and router) to see if it works.

Call SingTel if you can not sort out the issue.

 

[nod32fan]

Are you using ONR or ONT? If ONT what is the router used? How do you connect your SingTel TV box?

Reboot your ONR (or ONT and router) to see if it works.

Call SingTel if you can not sort out the issue.

I'm using ONT. ONT connects to the router gigabit router AC Plus. I use a lan cable to connect from the AC Plus to the STB.

I rebooted the ONT, router and STB multiple times which is why Singtel let me change the STB. But even with the new STB, power supply and remote, I'm still stuck with Code 6 and a flashing amber light on my router.

Was on hold with 1688 for more than an hour in total today, but can't get a hold of anyone in their customer service.

 

[xiaofan]

I'm using ONT. ONT connects to the router gigabit router AC Plus. I use a lan cable to connect from the AC Plus to the STB.

I rebooted the ONT, router and STB multiple times which is why Singtel let me change the STB. But even with the new STB, power supply and remote, I'm still stuck with Code 6 and a flashing amber light on my router.

Was on hold with 1688 for more than an hour in total today, but can't get a hold of anyone in their customer service.

Try MySingtel App "message us" function, or WhatsApp SingTel, or Facebook.

1688 is hopeless sometimes...

 

[nod32fan]

Try MySingtel App "message us" function, or WhatsApp SingTel, or Facebook.

1688 is hopeless sometimes...

Thanks for the suggestion.

 

[xiaofan]

From other thread.
*******
This thread has the detailed discussion for ONR with 3rd party AP.
https://forums.hardwarezone.com.sg/...clinic-4/singtel-onr-ap-issues-5778791-3.html

Not true. For new huawei onr, i believe the static route is based on port level, not ip address as b4. Hence when it detect iptv on the port the whole port switch to iptv. More info can be found here http://support.huawei.com/hedex/res...C0520P/04/resources/feature/feature_2206.html

Part of the reason why singtel force us to use onr now is that certain "services" on the mio stb do not work solely on vlan20 anymore, eg stingray music, netflix and probably many more to come. What the singtel provided ap does (ont days) is to assign a special address to your mio stb (typically 192.168.1.196) and static route all multicast, igmp and dns traffic destined for vlan20 while allowing internet traffic to enter vlan10 (netflix), all while being natted into the same subnet as your other devices (for the remote control feature of the singtel tv go app). 3rd party routers simply mapped lan ports to vlan20 on the wan trunk, causing these value added services not to work as mio stbs were assigned 'public' ips from singtel. So singtel came up with a sneaky solution -- the onr..

I've checked with Singtel technical team on this, there is no need to purchase a managed switch and configure vlan again. It's simply a waste of resource..

The crucial feature is that unmanaged switch must support igmp snooping, or else it will be a case of internet working but not Singtel tv or vice versa scenario.

All MANAGED switch supports igmp snooping but not all UNMANAGED switch support igmp snooping.

 

[warspidey]

Noob question:

Can I download singtel cast on chromecast?
Don’t quite like the idea of casting from my phone cos of the lag

Thanks!

 

[xiaofan]

Noob question:

Can I download singtel cast on chromecast?
Don’t quite like the idea of casting from my phone cos of the lag

Thanks!

Not for the current Chromecast dongles. But the upcoming Google Chromecast 2020 with Google TV (not available in Singapore yet) should be able to do that.

Reference: Google Chromecast 2020 with Google TV
https://forums.hardwarezone.com.sg/...t-google-tv-2020-a-6384782.html#post130063038

For now the cheapest option is Mi Box S at S$70+.

 

[Kim1972]

Try MySingtel App "message us" function, or WhatsApp SingTel, or Facebook.

1688 is hopeless sometimes...

Wrong. 1688 is hopeless all the time. Was at singtelshop last week. The singtel guy ask me to call 1688 to check my status. I pass him my phone and ask him to do it himself. After 5 mins of trying he say nevermind, he will process for me.

Even those guys at singtelshop also give up on 1688

 

[KOPS1974]

I'm on Starhub fibre broadband, can I subscribe to Singtel MIO tv only? Need Singtel broadband in order to watch Singtel MIO TV?

 

[xiaofan]

I'm on Starhub fibre broadband, can I subscribe to Singtel MIO tv only? Need Singtel broadband in order to watch Singtel MIO TV?

Yes you can. No need to subscribe to SingTel broadband in order to use SingTel TV.

 

[creator88]

Yes you can. No need to subscribe to SingTel broadband in order to use SingTel TV.

Whilst we do not need to subscribe to SingTel broadband to use Singtel TV, Singtel TV will require one of the ports on the Fibre Termination Point (TP) to function properly (i.e. On the TP, one port for Non-Singtel broadband provider, and the other port for Singtel Fibre TV)

Is my understanding correct?

 

[xiaofan]

Whilst we do not need to subscribe to SingTel broadband to use Singtel TV, Singtel TV will require one of the ports on the Fibre Termination Point (TP) to function properly (i.e. On the TP, one port for Non-Singtel broadband provider, and the other port for Singtel Fibre TV)

Is my understanding correct?

Yes that is correct.

Please check with SingTel on potential fees involved.

 

[xiaofan]

Just done my SingTel TV recontract in a SingTel shop, same promotion as last year, 12 month contract, 50% off family favorite pack at S$23.9*50%= S$11.95 per month and free HD Set-Top box rental (S$4.9 listed price, now free). Total S$11.95 per month.

This should keep my SingTel Circle for one more year.

 

[xiaofan]

For new subscribers, the offer is not bad, 6 months contract, 50% off family packs. Many family packs are at S$23.9 so you only need to pay S$11.95 per month.

 

[Jas007]

if no longer bound by contract ... can sign up as new ?

Just done my SingTel TV recontract in a SingTel shop, same promotion as last year, 12 month contract, 50% off family favorite pack at S$23.9*50%= S$11.95 per month and free HD Set-Top box rental (S$4.9 listed price, now free). Total S$11.95 per month.

This should keep my SingTel Circle for one more year.

 

[xiaofan]

if no longer bound by contract ... can sign up as new ?

Not so sure. You can check with SingTel.