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Updated the posts in the first page to reflect the following updates which affect Singte ONT users.
Continued after 24Hrs...
"Hi there! This is XXX from Home Department. Apologies, we no longer provide ONT. All of our broadband plans come with ONR.
Unfortunately, we do not provide for recontract as well. For recontract, if it's 2gbps, we only provide wireless router/mesh. If it's 5/10gbps, then we provide XGSPON ONR (which supports 5/10gb network)."
So...ITE liao! Not sure if Home Dept is related to retention dept or not though.
Okay, I believe this is the final answer already. The Home Department is supposed to be related to the Retention Department.
So I guess it is the time for users who want to continue using Singtel ONT plus their own router to prepare to move out of Singtel.
For Singtel users who use Singtel ONT plus Singtel issued router, they should have no issues to upgrade to Singtel 2Gbps plan with ONR (or newer 3Gbps/5Gbps/10Gbps plan with XGS-PON ONR).