[Official] SingTel SIM Only Plans

[Habrosus]

The new sim card isn't free, need to pay 1.

Not true.

 

[wongminmin]

You don't understand. You can't even wait 3 days for a Yes or No?

We noticed when more people asked their CSO about 1528, more people started getting rejected as well.

Just submit and wait. The reply will definitely come in, whether accept or reject. Simple as that.

if is me, yes. i can do it anytime at my own pace.
But if doing for parent, need parent verification to initiate the recontract etc or callback or monitor their email etc. very mafan 1.

 

[wongminmin]

We noticed when more people asked their CSO about 1528, more people started getting rejected as well.

btw this $15.28 (last time $20+) started is to retain their existing customers due to the competitive market.

if they simply reject (dun want ur money).... then just move to another telco. i dun see any contradicting.

Just few days ago, singtel broadband was knocking my door again.

add-on
When i was given/recontracted with $20+ plan, then i discovered this $15+ hidden link plan. U get what i mean?
i been singtel user for decades. lol

 

[froztheart]

No such reports recently.



Indeed this is the way to go.

I just get the S$15.28 recontract order accepted and the new contract will start tomorrow 3 July 2026.

Existing contract was supposed to expire on 13 August 2026. Usually I would click the recontract link only in late July or early August (one or two weeks before contract expire date).

This time I wanted to do it a bit earlier since I have decided to give up on Singtel Fibre (since Feb 2012) and switched to M1, because Singtel is very stubborn and did not want to give me the recontract offer I wanted. In case they rejected the S$15.28 recontract order, I would then ditch Singtel mobile as well. That did not happen though.

Just recontracted on older SOP plan, received the contract today after submitting yesterday, 01 JULY 2026.

 

[froztheart]

u dun understand..... it is frustrating to wait for reply/answer.
if urgent, i would rather whatapps singtel for straight answers....it's free and that's the benefit of being singtel user. lol
and u can just enquire without recontract-ing also.

Already stated clearly don't go and WhatsApp, you the kind that spoil market and purposely go and bring this up.
Then when this offer gets retracted, everybody suffer together.

If want good deal, even if it's for family just wait.It's all through email, what's so difficult considering there's no verification needed at the point of submission?
Where's the point of inconvenience to begin with?

 

[Habrosus]

btw this $15.28 (last time $20+) started is to retain their existing customers due to the competitive market.

if they simply reject (dun want ur money).... then just move to another telco. i dun see any contradicting.

Just few days ago, singtel broadband was knocking my door again.

add-on
When i was given/recontracted with $20+ plan, then i discovered this $15+ hidden link plan. U get what i mean?
i been singtel user for decades. lol

You still don't understand...

Those knocking your door aren't who you think they are. You don't understand this as well...

Singtel user for decades... OK, congrats. But... most of us are.

 

[Kennylyk]

Just recontracted on older SOP plan, received the contract today after submitting yesterday, 01 JULY 2026.

Thanks for sharing your experience / feedback.

Just to check (because this is my first time doing this eform method), so Singtel just simply sms you that your application is approved and send the contract (.pdf file) to your stated email? Singtel will not call you to "double confirm" your order?

 

[froztheart]

You still don't understand...

Those knocking your door aren't who you think they are. You don't understand this as well...

Singtel user for decades... OK, congrats. But... most of us are.

Exactly, subcontracted sale staff only.
Same as the CSO on WhatsApp, subcontracted CSC that has no knowledge of this plan when those previously checked-in and enquired... which is how the notice to just submit and not WhatsApp in came about.

 

[wongminmin]

Already stated clearly don't go and WhatsApp, you the kind that spoil market and purposely go and bring this up.
Then when this offer gets retracted, everybody suffer together.

If want good deal, even if it's for family just wait.It's all through email, what's so difficult considering there's no verification needed at the point of submission?
Where's the point of inconvenience to begin with?

retracted? this plan existed since simba and eight been aggressive taking up the market. FYI
Competitiveness forcing red to come out with this plan. FYI
This link was selectively sms to those existing users who are ending their contract.

This isn't good deal, just marketing way to retain their existing customers.

asking anot, retracting anot, rejecting anot.... end of the day, is up to the red boss/management decision. Not the users.

 

[froztheart]

Thanks for sharing your experience / feedback.

Just to check (because this is my first time doing this eform method), so Singtel just simply sms you that your application is approved and send the contract (.pdf file) to your stated email? Singtel will not call you to "double confirm" your order?

No, there's no confirmation. You signing up is a confirmation that you are looking to take up the offer, yes? So to answer your question, no "double confirm" required.

Yes, received email of re-contract, with a PIN through SMS to open the PDF contract for review.

 

[froztheart]

retracted? this plan existed since simba and eight been aggressive taking up the market. FYI
Competitiveness forcing red to come out with this plan. FYI
This link was selectively sms to those existing users who are ending their contract.

This isn't good deal, just marketing way to retain their existing customers.

asking anot, retracting anot, rejecting anot.... end of the day, is up to the red boss/management decision. Not the users.

You do you then.

 

[Habrosus]

Thanks for sharing your experience / feedback.

Just to check (because this is my first time doing this eform method), so Singtel just simply sms you that your application is approved and send the contract (.pdf file) to your stated email? Singtel will not call you to "double confirm" your order?

They won't call, don't worry. Just submit, once they approve, you'll get an email with the contract. So yes, make sure the info you submit is correct before sending over.

Once you get the contract, scrutinize the details. Check it's the plan you want, and go through all the VAS charges (especially $0 if FOC, check credit/debit amounts) and each period covered.

If they reject, I believe you'll get an email as well.

 

[jess_sy]

No such reports recently.



Indeed this is the way to go.

I just get the S$15.28 recontract order accepted and the new contract will start tomorrow 3 July 2026.

Existing contract was supposed to expire on 13 August 2026. Usually I would click the recontract link only in late July or early August (one or two weeks before contract expire date).

This time I wanted to do it a bit earlier since I have decided to give up on Singtel Fibre (since Feb 2012) and switched to M1, because Singtel is very stubborn and did not want to give me the recontract offer I wanted. In case they rejected the S$15.28 recontract order, I would then ditch Singtel mobile as well. That did not happen though.

Just recontracted on older SOP plan, received the contract today after submitting yesterday, 01 JULY 2026.

Did they extend contract date 12 months or 3 months only?

Last time some only 3 mths

 

[singsangsong]

when recontracting, they won't change sim card.
if switch 4g to 5g, then need new sim card.

The new sim card isn't free, need to pay 1.

It is free, i literally just changed my sim card from 5G to 5G+ at no cost.

4G to 5G+ (i.e. current singtel 5G) is also free, its stated on their website even, and confirmed by the staff when I happen to ask too.

Please dont mislead others with such certainty.

 

[Habrosus]

Did they extend contract date 12 months or 3 months only?

Last time some only 3 mths

Normally it's 12 months.

Think I've only come across 1 case here that's 3 months? That's coz it's rejected and the person contacted CSO to ask/appeal, then granted only 3 months.

 

[xiaofan]

Did they extend contract date 12 months or 3 months only?

Last time some only 3 mths

12 months.

Only one user got rejected and then extended by three months.

 

[wongminmin]

It is free, i literally just changed my sim card from 5G to 5G+ at no cost.

4G to 5G+ (i.e. current singtel 5G) is also free, its stated on their website even, and confirmed by the staff when I happen to ask too.

Please dont mislead others with such certainty.

is free now. not ALWAYS. I PAID for my 5g sim card.

Still using a 4G SIM card? Make the switch for FREE (U.P. $21.80) before 31 July 2026 to enjoy 5G+ connectivity and avoid SIM card change charges.

Good news! Upgrading to a 5G+ SIM card is FREE from now until 30 June 2026. Thereafter, the standard SIM card fees apply:

• $10.90 for an eSIM.
• $21.80 for a physical SIM card.

 

[singsangsong]

Same here, noticing more drops to 4G recently and doesn't load and needs "Airplane Mode".

I am also facing some disconnection drops on my 5G recently with about 10 to 20secs of no signal at all especially when I am moving (first 10secs 5G symbol still shown at top of phone, next 10secs 5G symbol gone before appearing again).

Seems that my phone is trying to restablish 5G (and also seems like my phone doesn't drop to 4G, unless the 5G cannot be found for a long time, will try to restablish 5G instead).

Never had this problem until like past few weeks only I think. Happens both above ground and underground, particularly when I am moving (e.g. on bus/MRT). At the same spot seems fine. Is this your experience too?

I at first thought was SIM card issue, but still happening after Singtel gave me newly issued 5G+ SIM (from existing 5G SIM). I also don't think is my phone issue, went overseas recently with overseas telco SIM and 5G/4G connection+ interchangeability was kinda fine.

 

[singsangsong]

is free now. not ALWAYS.

Still using a 4G SIM card? Make the switch for FREE (U.P. $21.80) before 31 July 2026 to enjoy 5G+ connectivity and avoid SIM card change charges.

It was also free at least in May and June too, come on. Lol you are arguing for the sake of arguing.

I know because I checked with Singtel directly, more than once in the past couple of months. But whatever, cannot be bothered to argue with you on such trivial facts.

 

[wongminmin]

It was at least free in May and June too, come on. Lol you are arguing for the sake of arguing.

I know because I checked with Singrel directly. But whatever, cannot be bothered to argue with you on facts.

well, i paid for my sim card for sure.
if u want to nitpick moi, then i am sorry for not checking on the latest offer.