[OFFICIAL] Singtel's GOMO discussion thread

[19662963]

Any idea how is GOMO travel SIM card?

 

[rmds2000]

Hi anyone able to port over MyRepublic Number to Gomo

 

[sos911]

Cannot install WhatsApp as need SMS OTP

Any idea how is GOMO travel SIM card?

 

[tanchoo1]

Hi anyone able to port over MyRepublic Number to Gomo

No. Apparently all Myrepublic mobile numbers are prepaid, rather than postpaid numbers. Sneaky them.

 

[parklum]

so jialat?

as per https://gomo.sg/faq

2. Is GOMO a part of Singtel?

GOMO is an all-digital product powered by Singtel, to give our customers the convenience, value and freedom

 

[FayeZero]

Any idea how is GOMO travel SIM card?

Ok lo, just need register in advance and then change some phone settings when overseas like that. But 3GB use damn fast sia

 

[xehenorthx]

I read that need to present NRIC when receiving the delivery? Who so free stay home in the afternoon to collect their SIM card sia

 

[tanchoo1]

I read that need to present NRIC when receiving the delivery? Who so free stay home in the afternoon to collect their SIM card sia

Deliver to your office address. That's what I did.

And BTW that's standard practice. I guess you screwed up. However, you should still be able to fill up some pre-authorization form.

 

[Charlie_Zhan]

I read that need to present NRIC when receiving the delivery? Who so free stay home in the afternoon to collect their SIM card sia

same practice for circles.

Sent from Samsung SM-G965F using GAGT

 

[19662963]

Maybe need to install in Singapore postpaid number first. Cos overseas with data should work with whatapps

Cannot install WhatsApp as need SMS OTP

 

[OnePunch!!]

Can’t call singtel hot line ?

Yes it's impossible to reach their customer service for gomo. However, other than the annoying charge on sign up practice, everything else works great once you get the SIM card. Note that I didn't port in and got a brand new number.

Note that there is no roaming and no iMessage activation.

Free incoming is included as well as free caller ID.

 

[cscs3]

Can’t call singtel hot line ?

These are the so call virtual Telco. No hotline to call. Everything is email or chat support thru web. Cycles line no exception too. Almost like zero customer support.

 

[Bryson]

From circles I’ve port to GOMO and realised iMessage also can’t be set up. Customer service is close to non existent. any idea if I port back to circles got any issue?

 

[cruizer_ph]

I can't believe that SingTel will market a service that's incompatible with iMessage (given there are so many iPhone owners in SG)... seems like bad planning/testing on their part!

 

[Charlie_Zhan]

From circles I’ve port to GOMO and realised iMessage also can’t be set up. Customer service is close to non existent. any idea if I port back to circles got any issue?

need to convert the gomo to postpaid first before you can port out

Sent from Samsung SM-G965F using GAGT

 

[shawnng]

Isn't gomo postpaid???

need to convert the gomo to postpaid first before you can port out

Sent from Samsung SM-G965F using GAGT

 

[cruizer_ph]

apparently GOMO is prepaid that's topped up by SingTel monthly. so it's pseudo-postpaid

 

[Singtel]

Hi Bryson and cruizer_ph,

Thank you for voicing your concerns regarding iMessage for GOMO.

We wish to share that support for iMessage and FaceTime is now available for GOMO users.

We are currently working hard to improve GOMO for everyone, thank you for your patience and feedback.

From circles I’ve port to GOMO and realised iMessage also can’t be set up. Customer service is close to non existent. any idea if I port back to circles got any issue?

I can't believe that SingTel will market a service that's incompatible with iMessage (given there are so many iPhone owners in SG)... seems like bad planning/testing on their part!

 

[Charlie_Zhan]

Isn't gomo postpaid???

when you sign up for gomo, they charge you $20 on the spot, in order for you to use 20gb, 200min, 200sms for 30 days.. after 30 days, if your card payment fail, no service. if successful, another 30 days.

does that sound like postpaid to you? postpaid is use first then bill you later.. not the other way round.

Sent from Samsung SM-G965F using GAGT

 

[Jurong640]

Hi Bryson and cruizer_ph,

Thank you for voicing your concerns regarding iMessage for GOMO.

We wish to share that support for iMessage and FaceTime is now available for GOMO users.

We are currently working hard to improve GOMO for everyone, thank you for your patience and feedback.

Another question, is GOMO considered a prepaid or post paid, some users asked. It is because if in future we wanted to port out to other retailer, we are not able to do so as the number is prepaid.

Please verify if its prepaid. From what I see, gomo works just like postpaid.