[OFFICIAL] TPG Telecom - Part 3

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joesph

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sidewind

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JAson1980 said:
Anyone know why i cannot call to a particular TPG/SIMBA number? Whatsapp call can go through only.
My son just changed to an iphone14. I cannot call through. Is there any settings to be done on the phone itself?
Click to expand...
Still unable to?

Enable VoLTE or install Simba Voice app
 
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joesph

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I port m1 prepaid to simba postpaid. Both do not have signal today. Not sure can still retrieved back the number or not. Anyone got this issue before? How to resolve?
 
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ColorCode

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andyhtc said:
Try rebooting your phone.
Click to expand...
Already rebooted the phone, still no signal for both sim card. Try using one sim card at a time also the same. Yesterday both m1 prepaid and tpg got signal but today both do not have. I thought if porting not successful, both will still have signal. Do not know what to do now. First time encounter this.
 
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ColorCode said:
Already rebooted the phone, still no signal for both sim card. Try using one sim card at a time also the same. Yesterday both m1 prepaid and tpg got signal but today both do not have. I thought if porting not successful, both will still have signal. Do not know what to do now. First time encounter this.
Click to expand...
Check the APN. For Simba, it should be TPG. Check M1 APN online as I don't use M1.
 
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Just port in to Simba. I cannot find recurring payment in its apps by credit card. It only allows me to do manual top-up to its account. Is it the case for everyone? If so, roughly when to top-up the account? Will I receive a notification when the bill is due?
 
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All SIMBA plans can now be upgraded or downgraded on monthly basis.

https://support.simba.sg/hc/en-us/articles/15562459152409-What-are-the-SIMBA-plans-I-can-change-to

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  1. SIMBA subscribers are eligible to Change Plan on Days 1 to 25 of the plan cycle with a valid renewal. Suspended Plans are not eligible to Change Plan until the Plan is renewed.
  2. Subscribers are required to make full payment for the new plan. Once Change Plan is successful, the new plan will begin instantly. Standard Terms and Conditions of new plan apply. Refer to Critical Information Summary of SIMBA plans
  3. Once the new plan is activated, the original plan will be terminated and there will be no refund of unused balance. Billing account ID and Wallet Balance of the original Plan remained unchanged.
  4. *Subscribers must be at least 60 years of age for change of plan to Seniors Go Digital.
  5. †Available online only.
 
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Any1 tried to change of plan for Simba?

If U do it on yr 25 day of your current plan via online etc, it will activate instantly n deduct new plan $ too?
So the $$ for 26 to 30 day of your current plan will be forfeited?

What is the best method for change of plan without losing any $ ? Port out then port in ??

Other telcos also like Simba for change of plan ??
 
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