Oneplus 5T

jkohlc2

High Supremacy Member
Joined
Jan 2, 2007
Messages
47,829
Reaction score
14,606
Anyone bought from Simder on Qoo10. Bought on 11/12. No news where is the phone. Poor tracking and customer service. No one answering calls or replying message.

Same here

Bought on 12/12

Dex-i says it's under customs processing since 16/12
 

VinKang

Junior Member
Joined
Dec 20, 2017
Messages
8
Reaction score
0
Same here

Bought on 12/12

Dex-i says it's under customs processing since 16/12


I am frustrated with the level of customer service. It is merely non existent. Year is coming to end, we will start having public holidays, I really hope we can get the phone before the year end.
 

rollanddie

Supremacy Member
Joined
Aug 15, 2012
Messages
5,343
Reaction score
8
Same here

Bought on 12/12

Dex-i says it's under customs processing since 16/12
I am frustrated with the level of customer service. It is merely non existent. Year is coming to end, we will start having public holidays, I really hope we can get the phone before the year end.
Did they provide any estimated arrival date when ordering?
 

VinKang

Junior Member
Joined
Dec 20, 2017
Messages
8
Reaction score
0
Did they provide any estimated arrival date when ordering?

We were supposed to receive it in one week as told by seller. However it's been more than 1 week. I can accept delays, but at least let us know. Update the tracking system. Nothing is done. Seller is uncontactable, delivery company is not updating the tracking. Adds on to my frustration.
 

ManchesterFC

Master Member
Joined
Dec 9, 2014
Messages
3,458
Reaction score
0
Christmas coming up. Wonder if Qoo10 will have coupon or not :s13:

Anyway, done with the review for those who's interested. Definitely one of my favourite phones this year. It's missing a few flagship features, but at the lower pricing, can close one eye. Other than that not much complaints regarding the basic features, performance, software. The screen is a HUGE upgrade over the OnePlus 5T to me. No jelly scrolling, better outdoor visibility. One of the more value for money phones this year (unless you managed to grab that $399 OP5 on lazada a while back :s13:)


Any shop that you can recommend to people’s over here who are interested in getting the 5t ?
 

Skyy

Arch-Supremacy Member
Joined
Oct 27, 2001
Messages
11,560
Reaction score
134
We were supposed to receive it in one week as told by seller. However it's been more than 1 week. I can accept delays, but at least let us know. Update the tracking system. Nothing is done. Seller is uncontactable, delivery company is not updating the tracking. Adds on to my frustration.

Remember to write all these things down in your review of the shop after you get your item, don't give face. If enough people do it then they'll wake up their idea.
 

Alexz_Hong

Supremacy Member
Joined
Mar 9, 2008
Messages
6,925
Reaction score
678
Frankly it's lucky draw. I was lucky in that I bought from AT house pretty early on. So got it early. I've bought from Newstar too, and they might not be the friendliest, but largely reliable. They have a shop to visit to check on the spot too which I prefer. But they only provide 1 month warranty free. Normally I just hoot from whoever is cheapest and fastest and then treat it as having no warranty. Check carefully. Oneplus/oppo has a built in diag mode. Key in “*#808#” in dialer and check gao gao.

Any shop that you can recommend to people’s over here who are interested in getting the 5t ?
 

Jerenator

Junior Member
Joined
Jun 2, 2008
Messages
20
Reaction score
0
I am frustrated with the level of customer service. It is merely non existent. Year is coming to end, we will start having public holidays, I really hope we can get the phone before the year end.
Same here.

Bought from Simder trading on 12/12.
Dex-i says it's under customs processing since 16/12.
Post question to Simder also no reply.

How long does it take to clear Customs?
After it clears Customs, the phone still needs to be shipped to Simder for them to flash to Oxygen OS, right?
 

popon-dao

Junior Member
Joined
Aug 26, 2009
Messages
19
Reaction score
0
Hello,
I would like to purchase oneplus 5t from newstar, as i am not a singaporean is this newstar is a legit and honest store?
I would like ask my friend which happened in Singapore to do direct purchase in his store in Simlim. Please advise.
 

Skyy

Arch-Supremacy Member
Joined
Oct 27, 2001
Messages
11,560
Reaction score
134
no lobangs now. maybe u can wait and see if there are any x'mas sales. last year apparently there were $100 off $600 cart coupons.
 

Alexz_Hong

Supremacy Member
Joined
Mar 9, 2008
Messages
6,925
Reaction score
678
Check and make sure everything swee swee? No cosmetic damges. Check that everything is working from screen, to small things like the proximity sensor, etc.

Just bought my oneplus 5t at Qoo10 AT House today. What should do once receive the set
 
Important Forum Advisory Note
This forum is moderated by volunteer moderators who will react only to members' feedback on posts. Moderators are not employees or representatives of HWZ Forums. Forum members and moderators are responsible for their own posts. Please refer to our Community Guidelines and Standards and Terms and Conditions for more information.
Top