I would like to write a review on JP, following my first time purchase of a diamond ring. Prior to visiting JP, I have gone to a few other retail jewellers eg Lee Hwa and Soo Kee, and viewed their top range diamonds (destinee royale and brilliant rose).
My girlfriend and I first visited them three weekends ago, and we were given a very detailed tutorial session on the 4Cs by Sam, one of the staff in JP's team. My personal experience was that the retail jewellers tend to focus on 3Cs (carat size, clarity, and colour) and promoting their exclusive range of diamonds, while leaving out the fourth and very important C, which is the cut. Sam patiently explained on the important of the cut, and also analyzing through the various scopes.
When it came to the selection of the diamonds, I was first shown a super ideal cut, and this diamond alone surpassed most of the others which I have seen in the jewelry stores. It seemed so much brighter and reflected light better. The contrast between the bright and dark portions was very distinct.
Of course, some of you may think that it is probably due to the lighting effects of the store. I'm sure the diamond comparison videos in JP's Youtube channel will be able to demonstrate this very well under different controlled lighting environment.
Like many others here in this forum, I eventually decided on a Solasfera, which is scientifically proven to excel highly in brilliance, fire and scintillation. After reading so much about the Solasfera, I was able to view this amazing piece of diamond in person. Jann attended to us on our subsequent appointment, where we chose the settings of the ring. With his advice, we eventually decided on a modified version of the six-prong setting.
JP's service has been excellent throughout the three sessions which we had. There was no pressure and "additional encouragement" on our selection of diamond and setting. And when we had questions, both Sam and Jann would patiently offer their advice and explanation, address our concerns and accommodate our additional requests. We would definitely consider them when we want to get our wedding bands!
Despite the recent ongoing concerns here, I would say to potential ring buyers not to let it deter you from going to JP. Visit the retail stores first, and then make JP your final stop. You will be amazed by what they can share with you, and the types of premium diamonds they have to offer.