Razer Visa Card

Trazora

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Online transactions using virtual card can get 1% cash back? Anyone tried pay for taobao stuff? Any issue?

I clocked more than 10 transaction but the free water bottle award button is Grey out, how to get the coupon?

Thought the beta ended yesterday?
 

TiedInsurer

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Their CS team is a very lean team. The person I call and the person I email into is the same person. Not seperate team. Lol

The part about refunds is very much how Grab does things, very difficult to get back or got to wait very long. Money stuck dunno where now.

Posted from PCWX using SM-G965F

The difference is that for Grab, after ignoring you for the initial 7 days, they will get you your money back very fast if you kao bei them on the 8th day. Usually within 3 working days will resolve.
 
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hazekang

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Hi can anyone please help to explain exactly how to get the code for the face mask, nothing happens after clicking "redeem your reward"

Sent from Xiaomi REDMI NOTE 8 PRO using GAGT
 

TiedInsurer

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Hi can anyone please help to explain exactly how to get the code for the face mask, nothing happens after clicking "redeem your reward"

Sent from Xiaomi REDMI NOTE 8 PRO using GAGT

I can explain: Sh*t's broken. Like everything else.
 

hazekang

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I got $4.30 stuck cos of failed transaction but amount still got deducted too haha

Sent from Xiaomi REDMI NOTE 8 PRO using GAGT
 

Gmailer

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Any workaround how to use virtual card number for mrt/bus and ntuc shopping?

My physical card will take too long to arrive
 

JuniorLion

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How do I activate my virtual Razer Card? There is no "activate" option under wallet tab.
 

Trazora

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How do I activate my virtual Razer Card? There is no "activate" option under wallet tab.

As in you already done all the registration for the card beta and can see the virtual card in the wallet tab
 
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Trazora

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I done all the registration. Verified. But no "virtual card" in the tab

Do you see a complete black card with "Visa" on it, but no numbers or name? If not then what you see under the wallet tab?
 

JuniorLion

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Do you see a complete black card with "Visa" on it, but no numbers or name? If not then what you see under the wallet tab?

Nope. I see a "Add Top Up Card" picture. When I click on it, it asks me to add in my card number.

I see a "Top up your card" option.
 

wongminmin

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Their CS team is a very lean team. The person I call and the person I email into is the same person. Not seperate team. Lol

The part about refunds is very much how Grab does things, very difficult to get back or got to wait very long. Money stuck dunno where now.

Posted from PCWX using SM-G965F

i never have any issues with grabpay....just email in, they settle everything for u.

when payment fail, the merchant doesn't get our money.
the money get locked inside their e-wallet system, waiting for verification. this process at most take 14 working days......

even the payment indeed went through to merchant, it take 2~3 weeks for the merchant to return the money.

But now the case is razerpay has locked our money for over a month...they keep pushing to merchant side and divert to their so call "expert team"
meaning their system don't have the records......? i suspect...

When they cant even do a proper refund, then what about their security system.

these are the users feedback
-duplicate charges
-wrong topup
-cannot redeem rewards
-no refund
-missing cashback
-app loading (this could be serious, meaning the server couldn't capture transaction data)

be it beta anot........ they are under MAS regulation.

how many victims are there?
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SoulEraser

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Fwiw i got my refund from them after 2 weeks. No matter how frustrated you are at their ineptitude, be polite.

Don't grieve over small money, after all we opted to join a beta programme
 

JuniorLion

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Do you see a complete black card with "Visa" on it, but no numbers or name? If not then what you see under the wallet tab?

I think I know why. I signed up on 3 Jan. But the card beta program was until 31 Dec.
 

TiedInsurer

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Fwiw i got my refund from them after 2 weeks. No matter how frustrated you are at their ineptitude, be polite.

Don't grieve over small money, after all we opted to join a beta programme

Hide under the term "beta", then can do whatever you want? Cheat lie steal, ppl also must suck thumb, because they agreed to join the beta?
 

xiaowhois

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beta dont mean you can "eat" people money away ba? if can like that every company use it to earn big bucks already
 

wongminmin

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Fwiw i got my refund from them after 2 weeks. No matter how frustrated you are at their ineptitude, be polite.

Don't grieve over small money, after all we opted to join a beta programme

nope....

be it beta anot....small or big.... this involve real cash.
Be it few cents or few dollars or few hundreds or few thousands.....they are all victims.
if someone who didn't keep track of their refund...these money would be gone forever.

for games, u can do beta...cause u can always do rollback
But for transactions, it involves third party....if the system didn't capture....basically...these money is gone to another person pocket

and they also have our personal information...if security is compromise....there goes ur $ and privacy.

and we waited patiently for 14 days or nearly 1 month.....we aren't being unreasonable.


i not sure how rich re u..... but the rich i see is they respect every dollar/cent. Saving every dollar/cent can make 1 person become millionaire. ;)
 
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