Compressor broke in less than 1 year
i bought LG fridge GBB4459GV on 2 May 2021&was delivered 22 May 2021.The fridge was not cooling down as of yesterday 16May2022, which is technically less than 1yr of everyday use.Technician came&advised it was compressor issue which is a major component caused by wear&tear.i requested for 1-for-1 exchange of the fridge instead of repair.Fridge breaking down within 1 year is totally unheard of,unless i was given a defective unit to begin with.the compressor is a major component that i do not expect to break within 1 yr.compared to other brands,even older models do not give this kind of problem.i do not want to have any trouble with my fridge again when it is already out of warranty,which is in another year.i have not been able to get the value out of what i have paid and its already causing major issue.this is the first time i ever purchased a major LG appliance and it really leaves me a very bad impression of the quality that i’ll never buy another LG product. Theres no extended warranty for the part that was broken even after calling customer service 7 times. LG is plagued with various compressor issues and there was a class action suit in US for “no cooling event” for another fridge model and it was settled for extended 5yr warranty and express repair service.unfortunately no such thing in singapore.beware.
lgfridgesettlement com
topclassactions.com/lawsuit-settlements/consumer-products/appliances/lg-refrigerators-still-plagued-with-cooling-problems
Apparently not a lot of choice anymore for brands coz manufacturer of parts are the same set of players.
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