Hi there, I had a super bad experience with Ivan today.
I cant pm yet so i'll quote you. So last Saturday, 25 Nov, after lesson i booked another lesson for this week, 02 Dec, which i completely forgot about. However i asked him twice over the week whether i had lessons on 02 Dec and 03 Dec and his reply, word for word, was "No booking". And today, being a Saturday, i decided t o sleep in as there's nothing going on for me in the morning. He called me 3 times, 7:53am, 8:18am and 9:09am, and 2 messages, one at 5:21am and 10:03am. The lesson was at 10am. And when i woke up he said that i ignored his reminders and demanded i pay for the missed lesson. When i showed him the evidence that i did ask him whether 02 Dec got lesson or not, he said he has so many students with the same name how he know is me, I find this very unprofessional and irresponsible. I still have the convo in my phone if anyone is interested to see.