Tis time I nvr use da Pattern Lock! So, I think we can rule tat out! Spent another hour at Causeway Point 2 get it reflashed... The CSO however told me tat the new software is scheduled 2 b released on 6th of Aug. Anyway, I'll b gettin a call from da branch manager 2molo! I'm requesting a full REFUND! Even if I nd 2 bring tis 2 CASE. I hv my fcking consumer right! Freeze once, my heart for my 黄脸婆 broken into halves, second time, my heart broken into pieces n now into dust! Cannot b saved ord! Seem like it's destined tat I hv 2 stuck wit iPhone 4!