Samsung replaces Galaxy Note 20 Ultra screen for free after green lines issue

[red line]

Sooner or later ...

Depending on luck also

 

[Nevereatrice]

My wife s21plus 3 years already no problem

I also the same but btbj pink line recently

 

[Cryptology]

Sg service center unlikely is run by Samsung itself, likely some 3rd party companies.

The lesser service requests, the more they earn.

Where is the toothless tiger CASE? I'm sure they know of this, so why are they not demanding Samsung do the free replacement?

Run by a coy named mdr limited, not by samsung

 

[red line]

I also the same but btbj pink line recently

How much for replacement?

 

[stillgottheblues]

how come sg alway fug up is area like this?

Consumer protection is so weak here that companies simply do not care.

 

[Nevereatrice]

How much for replacement?

I think $400+

 

[red line]

I think $400+

Waaaa, heart pain....

 

[red line]

I think $400+

I believe curved screen more exp

 

[Power Is Scarce]

Wah why one plus so good? Free lifetime screen replacement...

https://beebom.com/oneplus-lifetime-screen-warranty-green-line-issue/

 

[Power Is Scarce]

Where did you guys go for repair? Maybe some place more lenient/accepting?

Any Westgate? My warranty gone and I don't think got anything wrong.

Edit: Actually after saying this, my entire screen is pure white and flickering. I can't see anything on my phone now.

Edit 2: I wiped my cache partition and it's gone now. Hopefully it won't happen again.

 

[coyote]

Hearing this issue for long time, chance upon one person having this issue...

 

[Loratadine10mg]

What about Singapore got free replacement of the screen

​

A few days ago, a Galaxy Note 20 Ultra user (@CoconutShawarma) tweeted that their device started showcasing weird green and pink lines across the screen after installing a new software update. Now, the user has confirmed that Samsung has replaced the screen on their affected Galaxy Note 20 Ultra for free even though the phone was out of its warranty period.

Galaxy Note 20 Ultra’s display green line issue fixed for free​

The Galaxy Note 20 Ultra automatically started showing green and pink lines vertically across its display after installing the June 2023 security update. This issue happened in India, and this is not the first Samsung phone to struggle with this issue. Various other Galaxy smartphone users have complained about green and pink lines appearing automatically on their phone screens. However, there has been no official stance from Samsung about this issue yet. In fact, phones from other brands using Samsung Display’s OLED screens have also showcased this problem.

The Galaxy Note 20 Ultra user has now confirmed that the South Korean firm has replaced their phone’s OLED screen and even the battery for free, even though the device was out of warranty. It is probably because it is the company’s fault for not testing the software properly, or there could be an issue with the OLED screen.

It is good to see that Samsung cared about the user and replaced the display and the battery for free. However, if it is due to faulty software or display panel, Samsung needs to address the problem globally and do the same free replacement for all Galaxy users worldwide that have faced this issue.

https://www.sammobile.com/news/samsung-galaxy-note-20-ultra-screen-green-lines-issue-replaced-free/

So can exchange already

 

[yperic]

So any news? I also have green line and want to know if can get free repair

Just collect my note 20 ultra yesterday only paid $54 for service fees only. You all can try to send in to repair. If your note 20 ultra pass their test only need to pay $54.

 

[amazingone]

Hearing this issue for long time, chance upon one person having this issue...

Note20 Ultra spotted, can get replacement for $54

 

[CCCustom]

Just collect my note 20 ultra yesterday only paid $54 for service fees only. You all can try to send in to repair. If your note 20 ultra pass their test only need to pay $54.

Okay so I’m not the only 1 tio the $54 charge … but in this thread got people say FOC, never mention anything about $54.

 

[WhiteHunter]

Did you have to pay anything at all?

My phone is currently with them. They tell me the replacement screen is free, but they say my phone out of warranty, they will charge the labour for the repair … $54.

no for 1st time repair. you got repair your phone before?

 

[CCCustom]

no for 1st time repair. you got repair your phone before?

Nope … straight tell me that, while they will provide the new screen part for free, since my phone is out of warranty they will charge labour $54.

 

[Joseph12]

Where did you guys go for repair? Maybe some place more lenient/accepting?

Any Westgate? My warranty gone and I don't think got anything wrong.

Edit: Actually after saying this, my entire screen is pure white and flickering. I can't see anything on my phone now.

Edit 2: I wiped my cache partition and it's gone now. Hopefully it won't happen again.

Yes I got that
2 days later went back to normal???

When it was white I asked around and people said it's dead , need to change Screen or phone

Been a few.months and still OK
No white screen
I generally don't dare and didn't turn off phone

 

[Power Is Scarce]

Yes I got that
2 days later went back to normal???

When it was white I asked around and people said it's dead , need to change Screen or phone

Been a few.months and still OK
No white screen
I generally don't dare and didn't turn off phone

Back to white screen immediately. Tried every method but didn't work.

Funny thing is sometimes it could go back to green lines but it will only be for a short while. After I put phone on standby, 5 mins later will easily have white screen flickering again.

 

[xiaosinsinful]

I have used my iPhone for 5-6 years, not a single issue