Sandisk Sansa Clip+ ?

[silvernoy]

who should i be sending it back to?

have to check whether my friend's set also spoil or not. if spoilt then just send both back..

im considering to get another player to use and just use this clip zip for army..

 

[racoiaw]

Check with the retailer you get it from first. But usually the shipping back can almost get another clip liao

 

[TeamStereo]

But Sansa now no local distro if not wrong right? =(

 

[x3dnd3x]

who should i be sending it back to?

have to check whether my friend's set also spoil or not. if spoilt then just send both back..

im considering to get another player to use and just use this clip zip for army..

Go Sandisk forum and check it out. Email Sandisk US for the correct procedure and address too since its being purchased overseas.

 

[x3dnd3x]

who should i be sending it back to?

have to check whether my friend's set also spoil or not. if spoilt then just send both back..

im considering to get another player to use and just use this clip zip for army..

So silver, your clip zip sent liao?

 

[silvernoy]

sending on tuesday.
after exchanging e-mails with the sandisk people they ask me to send to their center in Hong Kong.

 

[TeamStereo]

At least can help settle the issue =)

 

[x3dnd3x]

sending on tuesday.
after exchanging e-mails with the sandisk people they ask me to send to their center in Hong Kong.

Well. At least this is considered good news. Do update on the procedures here so that next time, if(touch wood) anyone's sandisk products malfunction and still within warranty period, we'll know what to do.

Thanks.

 

[postfix79]

sending on tuesday.
after exchanging e-mails with the sandisk people they ask me to send to their center in Hong Kong.

How much do you pay for the shipment?

 

[silvernoy]

Sandisk SG cannot help cos they officially do not sell the item in SG so must RMA via USA website....
To give you an understanding of how the RMA works, I summarized the following example...
1) Your unit encountered fault.
2) Correspondence between Sandisk USA and yourself via email.
3) Sandisk USA agreed that your unit is beyond email and technical assistance / instructions.
4) Sandisk USA will require you to send the unit back to an approved service centre (may not be in USA).
5) (YOUR ONLY COSTS INVOLVED IN ANY POSSIBLE RMA) : Send back the player to the destination via registered mail out from SINGPOST. (around S$6)
6) After repair, the said service centre will mail back the player to your address at their expense.

 

[x3dnd3x]

Sandisk SG cannot help cos they officially do not sell the item in SG so must RMA via USA website....
To give you an understanding of how the RMA works, I summarized the following example...
1) Your unit encountered fault.
2) Correspondence between Sandisk USA and yourself via email.
3) Sandisk USA agreed that your unit is beyond email and technical assistance / instructions.
4) Sandisk USA will require you to send the unit back to an approved service centre (may not be in USA).
5) (YOUR ONLY COSTS INVOLVED IN ANY POSSIBLE RMA) : Send back the player to the destination via registered mail out from SINGPOST. (around S$6)
6) After repair, the said service centre will mail back the player to your address at their expense.

Appreciate the shared information silver.

 

[sillykid]

no wonder so many ppl do this mass order lah... so simple

 

[silvernoy]

not sure what happens if they deem your clip zip faulty because of physical damage..

oh ya, when you send it out, you will have to use a tamper-proof, padded mailing envelope of sufficient strength to withstand normal handling while in-transit.

 

[n00bin4t0r]

Hi, does anyone know of a physical shop that sells sansa clip zip/clip+/fuze? (Sim Lim Square maybe?)
I'd like to go down to ask if I could try their sansa players for myself.
Doesn't really matter if its more expensive than buying online, just looking to try out, not buy.
Or are sansa players available in SG only through trading forums.

 

[shadow84]

Hi, does anyone know of a physical shop that sells sansa clip zip/clip+/fuze? (Sim Lim Square maybe?)
I'd like to go down to ask if I could try their sansa players for myself.
Doesn't really matter if its more expensive than buying online, just looking to try out, not buy.
Or are sansa players available in SG only through trading forums.

very hard 2 find, since sandisk pulled out 2 yrs ago??? last i saw was at best denki at taka.. a sansa fuze

 

[bobby29]

Why not ask to try from fellow forum ppl? I am sure we are willing to let you try.

 

[silvernoy]

if anyone is interested i sent my clip zip to hongkong today for $6

 

[bberry]

if anyone is interested i sent my clip zip to hongkong today for $6

i sent mine to HK for RMA about 3weeks ago by SingPost registered mail, no more than $5, including the bubble-pack envelope.

 

[silvernoy]

i sent mine to HK for RMA about 3weeks ago by SingPost registered mail, no more than $5, including the bubble-pack envelope.

the person give me a big bubble-pack envelope cause the small one was too small.
yours got bubble-wrap the mp3?

 

[gloshopsg]

Here got sell. Portable Media Players | MoréCotton

Just received mine a few days back. totally recommended device. Ups for seller too.