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kia_rentalcar

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I rental a car from XX rental company.

Returned the car in good condition and owner of the rental company walked around the car and said all is okay and I left.

Got a msg from the rental company a few hours later claiming that there was a dent on the bumper and car was dirty despite me vacuuming it before returning it. Insisted that the check was done by the mechanic.

Currently the rental company refuses to pay me back my deposit and insist for me to pay back the repair for the small dent at the rear bumper which cost $200++.

After disputing on this, the owner threaten that he would send to change the whole bumper and make me pay for the whole bumper instead of the small dent.

Has anyone encounter something like that?:s11:
 

Laofuzi67

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Which company?
Usually must sign off mah
When you collect car also sign off right
 

kia_rentalcar

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Yes this. If they checked b4 u return, why u need to pay.
This is my first time renting a car and yes i also thought after he check the car and said okay means okay. He didnt ask me to sign any documents too and i didnt know of any documents needed to sign.

Now he whatsapp a few hours later and said his mechanic found this dent on the bumper.

Today when i spoke with him again and he acted all gangster insisting that if i dont pay then he will ask the mechanic to repair the whole bumper and send the bill to me instead.
 

kia_rentalcar

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Which company?
Usually must sign off mah
When you collect car also sign off right
I didnt know of any sign off that is needed when i return the car. He simply just walked around the car to see see look look then said okay can go already.
 

kia_rentalcar

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Suggestions who i can speak to ?

I was wondering if this dispute goes on with the rental company, who can i approach for help regarding such issues?

Will the rental company be able to just anyhow charge me with such an invoice?
 

kebinu

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Got scammed already as there's no black & white stating the car is in good condition when you are returning.

Was there evidence of the company saying the car is ok?
 

Kia7200

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This is my first time renting a car and yes i also thought after he check the car and said okay means okay. He didnt ask me to sign any documents too and i didnt know of any documents needed to sign.

Now he whatsapp a few hours later and said his mechanic found this dent on the bumper.

Today when i spoke with him again and he acted all gangster insisting that if i dont pay then he will ask the mechanic to repair the whole bumper and send the bill to me instead.

I rented cars in Thailand. Usually we will go one round to check the car before n after return, then sign a document.
 

stylechap

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Why you never take black the deposit after returning car?
You can just move on and forfeit the $200 rather than looping your story here
 

kia_rentalcar

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Why you never take black the deposit after returning car?
You can just move on and forfeit the $200 rather than looping your story here

he told me that he didnt have cash then and will pay now

i think its the principle issue here, he is charging me more than my deposit for the small dent.

so you mean to allow such scam rental companies to continue going around scaming people when you know of such cases by asking to forfeit the deposit ?
 
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kebinu

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Nope nothing. he simply said can leave
$200 is a cheap lesson to gain this experience in life.

In the future, people will scam for a bigger amount in all aspects of life.

It's not the end though, you can submit to CASE. The car rental side may still have to provide evidence.
 

myviowner

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I was wondering if this dispute goes on with the rental company, who can i approach for help regarding such issues?

Will the rental company be able to just anyhow charge me with such an invoice?

You do not have black and white that all returned in good condition. Also did he send you photo of the small dent?
All looks like verbal and text.

As others said, gonna fight it out.

Some small ah meng shop you rented from ya?
Good luck! dude.
 

zzt231

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No black n white.
200 gone.
He ask for more , u just f him

He can't do anything 1. He can send funny lawyer letters to u but v useless.

Don't let him threaten u.

Just block n ignore.

Don't give anymore $$$$

Posted from PCWX using never on bended knees
 

stylechap

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he told me that he didnt have cash then and will pay now

i think its the principle issue here, he is charging me more than my deposit for the small dent.

so you mean to allow such scam rental companies to continue going around scaming people when you know of such cases by asking to forfeit the deposit ?

No ah, I will choose a rental company properly
You didn't take back your deposit before leaving that's your problem.
You don't need to go on looping and add spices.

Now he don't budge, you don't want to pay.
So what's your next logical option?
 

kia_rentalcar

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No ah, I will choose a rental company properly
You didn't take back your deposit before leaving that's your problem.
You don't need to go on looping and add spices.

Now he don't budge, you don't want to pay.
So what's your next logical option?

He claim he didnt have cash on him to return on the spot. i dont think i am looping and adding spices when I was just asking for advice what i can do next.
 

kia_rentalcar

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You do not have black and white that all returned in good condition. Also did he send you photo of the small dent?
All looks like verbal and text.

As others said, gonna fight it out.

Some small ah meng shop you rented from ya?
Good luck! dude.

upon receiving or returning the car there wasnt any documents to sign regarding the condition of the car. only the so called agreement.

Yes he sent me a photo of the dent 6 hours after returning the car.

Thank you. First time rental and getting this type of company.
 

myviowner

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upon receiving or returning the car there wasnt any documents to sign regarding the condition of the car. only the so called agreement.

Yes he sent me a photo of the dent 6 hours after returning the car.

Thank you. First time rental and getting this type of company.

From the time till that photo you received- 6 hours, alot of things can happen. You have some chance to debate it out.
Adv to you: Hand over car all goes well and 6 hours later you were notified about the dent.

Dis-adv to you: No agreement/documents available.

Seek CASE out and see what they can advise you.

Keen to share which rental coy? So ppl here can avoid.
 
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