SCB SingPost/Spree Card

[i1magic]

Depends what you spend on and how much how often.

0.25% base rebate for all spend on citibank cash back card (dividend card rebranded), get additional 7.75% for dining, grab, petrol, uber eats, groceries if can meet min $888 monthly spend.

Oh, I didn't know they have change the terms. Is this the new T&C?

https://www.citibank.com.sg/gcb/credit_cards/dividend-card.htm?icid=SGCCA57ENCCLNLNCD

I just checked. I get cashback of $70 from Citibank for payment made via the Citibank Dividend MasterCard for the last 4 mths.

 

[259850]

There were multiple unauthorized Uber charges on my Singpost card over the weekend. Luckily I received an SMS alert from Stanchart; I called them back and they've blocked my card, and are sending a new Spree card over. I wonder if the new card will still be eligible for the old rebate rates until December 12 (as per their previous mailer) or whether I'm switched over to the new structure immediately. I probably won't bother to find out or even activate the new card. But I can't close the account now until they finish the fraud investigation and refund the charges - some have yet to post. It should be fairly straightforward - charges were made in multiple cities on the same day, all in Europe - while I was in Singapore.

 

[Knightoftheblackrose]

Thanks for the news flash.

I seldom take Uber so I deleted all my credit cards registered with them .

 

[259850]

Thanks for the news flash.

I seldom take Uber so I deleted all my credit cards registered with them .

I'm not sure if that will help. I had removed the Singpost card from my Uber account months ago. Just to be clear, unlike some other cases highlighted in media and forums, my Uber account does not appear to be hacked. All the phantom rides do not appear on my account. So it highly likely someone managed to get my credit card details from elsewhere - I've used it for other crossborder purchases. There's no way to find out.

 

[Soul77]

I'm not sure if that will help. I had removed the Singpost card from my Uber account months ago. Just to be clear, unlike some other cases highlighted in media and forums, my Uber account does not appear to be hacked. All the phantom rides do not appear on my account. So it highly likely someone managed to get my credit card details from elsewhere - I've used it for other crossborder purchases. There's no way to find out.

Did you use it with comgateway / borderlink? Last time my card leaked because of these website

 

[259850]

Did you use it with comgateway / borderlink? Last time my card leaked because of these website

No I didn't. I used on many different online merchants, so no point speculating without evidence.

What I can say is that SCB's (or Visa's) fraud detection process alerted me via SMS in a timely manner. Unfortunately it was in the middle of the night, so I called them back only in the morning. SCB's CSO was very clear about the procedure to sort it out. The form is available online, and can be scanned and submitted via email. Let's see how long it takes them to reverse the charges. Hopefully before the next bill is due.

 

[saffronsatire]

still didn't receive any letter so i sent a secured message and they claim they still sending in batches till next week!

anyway sian, this is my last spending cycle. new t&cs start from 17 Nov for me.

 

[Lucky_Farmer]

still didn't receive any letter so i sent a secured message and they claim they still sending in batches till next week!

anyway sian, this is my last spending cycle. new t&cs start from 17 Nov for me.

Guys, just to check. My billing cycle ends on 16 Nov. if I spend before 16 Nov (posting date before 16 Nov) - I am still under the old T&C and eligible for 7% rebate? I have not received any letter from scb!

 

[saffronsatire]

Guys, just to check. My billing cycle ends on 16 Nov. if I spend before 16 Nov (posting date before 16 Nov) - I am still under the old T&C and eligible for 7% rebate? I have not received any letter from scb!

Most likely but you better call or send them a message to confirm and your transaction has to be POSTED by 16 Nov, means you need to spend a few days before to be on the safe side.

 

[Kixon9]

still didn't receive any letter so i sent a secured message and they claim they still sending in batches till next week!

anyway sian, this is my last spending cycle. new t&cs start from 17 Nov for me.

My letter is also not here but I'd spent 857 nonetheless. My statement is on 12th.

 

[mamboeidos]

so wat card would be good to replace this SC card?
my transaction mainly online shops

 

[Trazora]

so wat card would be good to replace this SC card?
my transaction mainly online shops

Dbs livefresh and boc family.

 

[mamboeidos]

Dbs livefresh and boc family.

but boc family is rebate for online cap at $30 right?

 

[Trazora]

but boc family is rebate for online cap at $30 right?

Starting 18nov yes. May still be good depending on the amount of online spending you doing, can get 7% for dining and 5% on groceries/selected merchants also.

 

[dgeralds]

when your bill arrives DO NOT PAY the fruad portion. Tell them that you did not spend that portion. Of course they will ask you to pay first while they do the investigation.

Last time I did not pay. Finally I don't know how they settled but the Bank did not come after me.

No I didn't. I used on many different online merchants, so no point speculating without evidence.

What I can say is that SCB's (or Visa's) fraud detection process alerted me via SMS in a timely manner. Unfortunately it was in the middle of the night, so I called them back only in the morning. SCB's CSO was very clear about the procedure to sort it out. The form is available online, and can be scanned and submitted via email. Let's see how long it takes them to reverse the charges. Hopefully before the next bill is due.

 

[Trazora]

when your bill arrives DO NOT PAY the fruad portion. Tell them that you did not spend that portion. Of course they will ask you to pay first while they do the investigation.

Last time I did not pay. Finally I don't know how they settled but the Bank did not come after me.

They credit back the fraud portion?

 

[dgeralds]

I just refused to pay since I did not use. The bank removed the item in the following months statement.

They credit back the fraud portion?

 

[hwmook]

when your bill arrives DO NOT PAY the fruad portion. Tell them that you did not spend that portion. Of course they will ask you to pay first while they do the investigation.

Last time I did not pay. Finally I don't know how they settled but the Bank did not come after me.

Do not pay for the fraud portion is correct but it's not true that they will ask you to pay first. You just submit the dispute form and they will credit the amount back to your accounts first while they investigate. I have experience with DBS/UOB/SCB. None of the bank ask me to pay first, they will credit the amount back to your account first.

 

[sillyb0y]

Any card to replace scb singpost?
Need to find good cashback card

 

[castafarian]

does the new exclusion list take effect immediately, or only on the date specified in the letter that SCB sent us?