SCB SingPost/Spree Card

jess_sg

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aren't all our statement cycle dates on 23rd?
my wife's and mine are. so we just use it to max before 23/06,then wait for July to do the spending for the new July cycle rule.

it is different. my 2 scb cards are 12th of every mth instead.
 

ska13a

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aren't all our statement cycle dates on 23rd?
my wife's and mine are. so we just use it to max before 23/06,then wait for July to do the spending for the new July cycle rule.

all card under same nric are same date.

everyone have different date, else wont the whole banking system get flooded as the whole base of customer are waiting for bills.

although some certain card like frank card is confirm statement month, whereas boc shop card n singpost card follow your usual statement date

i thought u super experience on all these
 

naro

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I requested for my scb credit card bills on 30th of each mth.
 

oceanicmanta

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heng I just checked & found stmt date is 15th of each month.
I requested to change to end of month. CSO said she will forward request to their "investigation dept" to see whether it can be done. Will revert within 5 work day.
 

sharang

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Hi, i just checked my July statement and realised that all my grocery spending (which were all in June) were given 2% rebate, previously it was 6%. I called them and they said they made the change from 1 July to 2% (which I knew) so that means June expenditure will be affected. Wtf... Waiting for their supervisor/manager to call me back as I was quite pissed upon knowing that. Is anyone here also affected by this?
 

ska13a

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Hi, i just checked my July statement and realised that all my grocery spending (which were all in June) were given 2% rebate, previously it was 6%. I called them and they said they made the change from 1 July to 2% (which I knew) so that means June expenditure will be affected. Wtf... Waiting for their supervisor/manager to call me back as I was quite pissed upon knowing that. Is anyone here also affected by this?

apparently cso even say it will not be affected, you can say u call and ask lor. they base on cut off date of the promo, not statment date.
posting date didnt hit july right?
 

sharang

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apparently cso even say it will not be affected, you can say u call and ask lor. they base on cut off date of the promo, not statment date.
posting date didnt hit july right?

I know about the 2% change from 1 July so I made sure that all my grocery spending (posting date) was done in June. However, CSO said the 2% from 1 July means that June expenditure on grocery is affected too. I asked to speak to their manager as this isn't fair to customers because if it's from 1 July, then only expenditure from 1 July should be affected.

It'd be good to check your July statement and do the necessary calculation.
 

hyperbole

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Hi, i just checked my July statement and realised that all my grocery spending (which were all in June) were given 2% rebate, previously it was 6%. I called them and they said they made the change from 1 July to 2% (which I knew) so that means June expenditure will be affected. Wtf... Waiting for their supervisor/manager to call me back as I was quite pissed upon knowing that. Is anyone here also affected by this?

They sent out a letter informing of the changes.

You didn't receive it?
 

Trazora

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I know about the 2% change from 1 July so I made sure that all my grocery spending (posting date) was done in June. However, CSO said the 2% from 1 July means that June expenditure on grocery is affected too. I asked to speak to their manager as this isn't fair to customers because if it's from 1 July, then only expenditure from 1 July should be affected.

It'd be good to check your July statement and do the necessary calculation.

If they give only 2% rebate instead of 6% as clarified previously by the CSO, they should make a one time rebate correction exercise for all eligible grocery transaction in jun that is given 2% only. Save both our time and their time.
 

wts2013

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I know about the 2% change from 1 July so I made sure that all my grocery spending (posting date) was done in June. However, CSO said the 2% from 1 July means that June expenditure on grocery is affected too. I asked to speak to their manager as this isn't fair to customers because if it's from 1 July, then only expenditure from 1 July should be affected.

It'd be good to check your July statement and do the necessary calculation.

ok, I just dig out my letter. Under the fine print at bottom of page, tnc, it is stated as follows:

"The cashback earned is based on the posting date of your transactions. Please note that the above revisions will only apply to your transactions posted to your account from 1 July 2015."

So u shld have a case to claim back the max 6% rebate for groceries posted in June provided it hits min spend of $500 in June or $600 for statement cycle, eh this min spend thing is tricky, where are u in this?

I dun have problem as I hold back until July 1, hahaha
 
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ska13a

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ok, I just dig out my letter. Under the fine print at bottom of page, tnc, it is stated as follows:

"The cashback earned is based on the posting date of your transactions. Please note that the above revisions will only apply to your transactions posted to your account from 1 July 2015."

So u shld have a case to claim back the max 6% rebate for groceries posted in June provided it hits min spend of $500 in June or $600 for statement cycle, eh this min spend thing is tricky, where are u in this?

I dun have problem as I hold back until July 1, hahaha

apparently cso did tell me, u must hit the minimum spending requirement to be eligible before 31 june too.
else u will be on lower tiered.
 

Trazora

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I just checked my statement dated today 15 Jul. Met both spending requirement $500 in 15-30 Jun and $600 in 15Jun to 14 Jul. Got 6% for all my grocery spending in Jun, 7% for online
 

hummervee

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I just checked my statement dated today 15 Jul. Met both spending requirement $500 in 15-30 Jun and $600 in 15Jun to 14 Jul. Got 6% for all my grocery spending in Jun, 7% for online

How much rebates u getting? Wouldn't it be maxed out in this latest statement?
 

sharang

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They sent out a letter informing of the changes.

You didn't receive it?

Read what I said. My grocery spending were all posted in June. What the cso said was they applied the 2% rebate (wef 1 July) to my grocery expenditure in June... Aint this unfair? No wonder i calculated my rebates were so low.
 
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