I was wondering when I would get my $50 rebate so I emailed SCB to ask and this was the response:
We have received and acknowledge your email dated 27th November 2015 with regards on your inquiry on Credit Card SG50 Sign-Up Cashback Promotion.
According to our reference, your SingPost Platinum Visa Credit Card xxxxx has been approved on xxx October 2015.
However, you are not eligible for the promotions as the credit card application was done via online channel.
(card number and approval details removed)
This is a shocker given both:
a) the website was advertising the cashback promotion and
b) I called them after activating my card to inquire and confirm that my exact card number was eligible for the $50 cashback promotion before I bought the Xbox One that same evening.
Let's see what they come back with - I would have expected the call to be recorded too.
Warning to others who have this card and signed up with this promotion in mind- check for your rebate!