SIMBA Telecom discussion thread

[lohsenglte]

20 gb/mth? not 50?

Senior Go Digital plan.
www.tpgmobile.sg/seniors

 

[Jurong640]

20 gb/mth? not 50?

It's the senior plan that is $5/MTH. Comes with 20GB data, unlimited thereafter at 0.5mbps.

 

[minuteez]

It's the senior plan that is $5/MTH. Comes with 20GB data, unlimited thereafter at 0.5mbps.

ah ok. gotcha

 

[hereiam7788]

Senior Go Digital plan.
www.tpgmobile.sg/seniors

It's the senior plan that is $5/MTH. Comes with 20GB data, unlimited thereafter at 0.5mbps.

unlimited at 0.5Mbps is still reasonable. better than MR. MR 384kbps even to surf the web may have some difficulties.

besides, one eligible senior can only sign one line regardless of telcos for this plan or?
or one person can sign many lines per telco on this plan?
or one person can sign one line per telco on this plan?

 

[Jurong640]

unlimited at 0.5Mbps is still reasonable. better than MR. MR 384kbps even to surf the web may have some difficulties.

besides, one eligible senior can only sign one line regardless of telcos for this plan or?
or one person can sign many lines per telco on this plan?
or one person can sign one line per telco on this plan?

, customer can sign up for a total of 4 Seniors Go Digital Mobile Plans.

 

[hereiam7788]

, customer can sign up for a total of 4 Seniors Go Digital Mobile Plans.

I see. No bad. Can sign for entire family members to use.

 

[zoneguard]

Does TPG still throttle the connection if SIM card is used in a MiFi device?

 

[lohsenglte]

Does TPG still throttle the connection if SIM card is used in a MiFi device?

Don't think so already, as long as you are on the paid plans.

 

[gregory_choo]

Does TPG still throttle the connection if SIM card is used in a MiFi device?

for paid users, no.

in fact they want you to use up 50GB ASAP, so you need to pay 3 times extra.

 

[HWZ1973]

I heard once u start paying cannot terminate, they will keep charging your credit card, is it true?

 

[Habrosus]

I heard once u start paying cannot terminate, they will keep charging your credit card, is it true?

Without a contract, this shouldn't happen.

My guess is they're short-handed, what's with the wave of seniors trying to get their new lines.

Looks like delay in them attending to emails of line termination requests...?

 

[gregory_choo]

I heard once u start paying cannot terminate, they will keep charging your credit card, is it true?

you can sue them if it is true.

 

[semap1972]

I’ve been emailing TPG to terminate my line.
So far, no respond from them. Do anyone encounter similar problem? Beside emailing them, I can’t find any other channel to reach out to them.

I heard once u start paying cannot terminate, they will keep charging your credit card, is it true?

 

[lohsenglte]

I’ve been emailing TPG to terminate my line.
So far, no respond from them. Do anyone encounter similar problem? Beside emailing them, I can’t find any other channel to reach out to them.

Easiest way out now is to port out and cancel the line from the other provider. Example, Giga $10 plan.

I know it's a hassle, but at least you can get to cancel the line, and not try to contact the non-existent CS until you vomit blood.

 

[cscs3]

I heard once u start paying cannot terminate, they will keep charging your credit card, is it true?

You can remove your credit card info in the account. Anyway they cannot bill without a contract.

 

[SIPLSIPL]

1.Can check if we are able to check tpg usage in our account? MR can.
2. If we have max our calls n data, how does TPG know if we want additional data or calls?
I mean what trigger the additional billing?

 

[gregory_choo]

1.Can check if we are able to check tpg usage in our account? MR can.
2. If we have max our calls n data, how does TPG know if we want additional data or calls?
I mean what trigger the additional billing?

1. yes

2. you can't call anymore, you have to top up at higher rate to get additional data or call time.

 

[Habrosus]

I’ve been emailing TPG to terminate my line.
So far, no respond from them. Do anyone encounter similar problem? Beside emailing them, I can’t find any other channel to reach out to them.

I've been reading here that they do take quite a while to attend to emails... Will going to one of their counters help?

Worst case, there's always IMDA to approach...?

You can remove your credit card info in the account. Anyway they cannot bill without a contract.

This.

2. If we have max our calls n data, how does TPG know if we want additional data or calls?
I mean what trigger the additional billing?

If you top up the "wallet" in your account, that would trigger them to charge you for whatever you use beyond the basic package... With kosong amount in there, you'd just not be able to continue using once you hit the ceiling.

 

[Jurong640]

I heard once u start paying cannot terminate, they will keep charging your credit card, is it true?

Some trial lines still yet to be terminated. I think their system not ready for influx of lines and customers.

The other way you can do to "terminate", is to port out and terminate. I did that 2 months back, port out to MyRepublic $10/mth plan, use for a month, then terminate.

 

[CPTMiller]

you can sue them if it is true.

But hiring a .lawyer maybe more costly then the $10