SIMBA Telecom discussion thread

hwsstx

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I see both 5G & VoLTE on my phone's Status Bar...what does this indicate?

Thanks
 

gapboy

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Guys im currently on simba esim on my phone. However, when i try to pair my galaxy watch it shows simba telco is not supported?
Pairing phone with samsung watch is via bluetooth nothing to do with telco..

Unless you are thinking of adding mobile plan to Galaxy watch (thats another thing), Simba dont support it only some other telco does.
 

teoma

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Why is SIMBA SIM swap so painful? Why in this day and age, I still need to go down to their Service Center when I move my eSIM from one phone to another. Even if they want to charge me $5 each time, can just take charge me online or through my balance and give me the QR code.

Please SIMBA, allow me to do the swap online. I will gladly continue to pay you the $5, even though I think that sucks, each time!!

Or is there a way to do this without going to their service center that I'm missing?
 

tohchr

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Why is SIMBA SIM swap so painful? Why in this day and age, I still need to go down to their Service Center when I move my eSIM from one phone to another. Even if they want to charge me $5 each time, can just take charge me online or through my balance and give me the QR code.

Please SIMBA, allow me to do the swap online. I will gladly continue to pay you the $5, even though I think that sucks, each time!!

Or is there a way to do this without going to their service center that I'm missing?
Nope.. Just go there and change, less than 5 mins.. No choice.
 

Jurong640

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Why is SIMBA SIM swap so painful? Why in this day and age, I still need to go down to their Service Center when I move my eSIM from one phone to another. Even if they want to charge me $5 each time, can just take charge me online or through my balance and give me the QR code.

Please SIMBA, allow me to do the swap online. I will gladly continue to pay you the $5, even though I think that sucks, each time!!

Or is there a way to do this without going to their service center that I'm missing?
First world problems. I think you suggest feedback to simba, i think it's quite reasonable to pay $5 for esim transfer, but please allow the issuance online. True la, they should have this system to allow swap online, just send us an email and we scan the qr code will do.
 

gregory_choo

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Why is SIMBA SIM swap so painful? Why in this day and age, I still need to go down to their Service Center when I move my eSIM from one phone to another. Even if they want to charge me $5 each time, can just take charge me online or through my balance and give me the QR code.

Please SIMBA, allow me to do the swap online. I will gladly continue to pay you the $5, even though I think that sucks, each time!!

Or is there a way to do this without going to their service center that I'm missing?
use old fashioned simcard then you dont have such problem. you can swap anytime, and many times. if you like to swap.
 

twosix

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use old fashioned simcard then you dont have such problem. you can swap anytime, and many times. if you like to swap.
Agree. esim only add more inconvenience to the user although it is supposed to be more user friendly.

But then iphone users need to use esim if they want to have 2 lines on the same phone.
 

gregory_choo

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Agree. esim only add more inconvenience to the user although it is supposed to be more user friendly.

But then iphone users need to use esim if they want to have 2 lines on the same phone.
can use one simcard + one esim.
 

kelvinti

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Esim benefits the providers the most, not consumers the most.

Esim helps to cut down providers operating costs a lot ... :D 🤭

You all don't be gg unless you are an iPhone user then, LPPL plus "stuck mouth" as in Hokkien ... :D :censored:
 
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gregory_choo

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Esim benefits the providers the most, not consumers the most.

Esim helps to cut down providers operating costs a lot ... :D 🤭

You all don't be gg unless you are an iPhone user then, LPPL plus "stuck mouth" as in Hokkien ... :D :censored:
esim is good for setting up roaming data for a few days.
 

teoma

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Nope.. Just go there and change, less than 5 mins.. No choice.
Sadly 😭

First world problems. I think you suggest feedback to simba, i think it's quite reasonable to pay $5 for esim transfer, but please allow the issuance online. True la, they should have this system to allow swap online, just send us an email and we scan the qr code will do.
It’s more like an SG problem. I travel a bit for work and have a lot of different SIMs for different countries I visit, so eSIM is awesome from that perspective.

Do you think they’re open to feedback? Was surprised when they offered eSIM, but feels like they’ve not done any more enhancement after that 😩

use old fashioned simcard then you dont have such problem. you can swap anytime, and many times. if you like to swap.
True, but I travel a lot and swapping eSIM is so much more convenient to be honest. Don’t have to worry about losing SIM cards too.

On iPhone, can even transfer eSIM from from to phone so easily, but carrier must support, but SG must be special and don’t support 😅

Agree. esim only add more inconvenience to the user although it is supposed to be more user friendly.

But then iphone users need to use esim if they want to have 2 lines on the same phone.
In this case, yes, but I travel quite a bit and honestly, swapping out eSIM is so much more convenient and I much prefer it.

When I was in US, they make SIM swaps so convenient, I was surprised SG has not followed through.
 

gregory_choo

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Sadly 😭


It’s more like an SG problem. I travel a bit for work and have a lot of different SIMs for different countries I visit, so eSIM is awesome from that perspective.

Do you think they’re open to feedback? Was surprised when they offered eSIM, but feels like they’ve not done any more enhancement after that 😩


True, but I travel a lot and swapping eSIM is so much more convenient to be honest. Don’t have to worry about losing SIM cards too.

On iPhone, can even transfer eSIM from from to phone so easily, but carrier must support, but SG must be special and don’t support 😅


In this case, yes, but I travel quite a bit and honestly, swapping out eSIM is so much more convenient and I much prefer it.

When I was in US, they make SIM swaps so convenient, I was surprised SG has not followed through.
can't you use physical sim for simba, and esim for travelling ? iphone should support both.

is the problem self created ?
 

A7997A

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It’s more like an SG problem. I travel a bit for work and have a lot of different SIMs for different countries I visit, so eSIM is awesome from that perspective.

Do you think they’re open to feedback? Was surprised when they offered eSIM, but feels like they’ve not done any more enhancement after that 😩

True, but I travel a lot and swapping eSIM is so much more convenient to be honest. Don’t have to worry about losing SIM cards too.

On iPhone, can even transfer eSIM from from to phone so easily, but carrier must support, but SG must be special and don’t support 😅

In this case, yes, but I travel quite a bit and honestly, swapping out eSIM is so much more convenient and I much prefer it.

When I was in US, they make SIM swaps so convenient, I was surprised SG has not followed through.
esim quick transfer is mainly dominant in North America, support out of NA is relatively limited, so in a way your experience with NA esim sort of set your expectation too high :)

In a sense they don't have a choice, with iPhone 14 onwards in US esim only, and iPhone having a much larger market share than here, they would be overwhelmed if esim is as much trouble as it is here, not to mention the huge distance that some users need to travel in order to gain access to a store.

I would say use physical sim for SG and use esim for your travel might be a better arrangements.
A number of android phones allows 2 physical sim + esim, so that might be perhaps more suitable in your use case ?
 

twosix

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Sadly 😭


It’s more like an SG problem. I travel a bit for work and have a lot of different SIMs for different countries I visit, so eSIM is awesome from that perspective.

Do you think they’re open to feedback? Was surprised when they offered eSIM, but feels like they’ve not done any more enhancement after that 😩


True, but I travel a lot and swapping eSIM is so much more convenient to be honest. Don’t have to worry about losing SIM cards too.

On iPhone, can even transfer eSIM from from to phone so easily, but carrier must support, but SG must be special and don’t support 😅


In this case, yes, but I travel quite a bit and honestly, swapping out eSIM is so much more convenient and I much prefer it.

When I was in US, they make SIM swaps so convenient, I was surprised SG has not followed through.
the problem with sg telcos is they want to milk as much as possible out of esim. esim should be free like psim.
 
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