wait until you cannot connect existing network, then switch simcard. or you receieved email/sms saying porting is successful.but important thing is, no need to insert the Simba SIM card into phone and run it yes? Since we got the SIM card from the outlet direct when we went there to apply, no additional activation steps to perform yes?
You're correct... your number is not yet ported in. So have to wait... probably they can't cope with the deluge of port-in requests... anyway only 4 working days... I waited for 5 days for mine earlier the Q4 of 2024...Still M1 Maxx as of 12 noon today
From 1 Jan till now.
The SIM card is with me, the request was done at the outlet and they gave us the SIM card on the spot.
It hasn’t been inserted into a phone however … is that needed? I assumed that once the phone the M1 Maxx SIM card is in no longer shows network then I’ll take it out and put the Simba SIM in.
No leh … the thing is, M1 Customer Service says there was a failed port request during the time their system marked the number as inactive, which was some time between 1 Jan and 2 Jan and the number was marked back as active on 2 Jan … so they actually work quite fast … only thing is fail they never inform, ding dong ding dong until today 7 Jan after 1st contacting them yesterday, then finally reveal failed, and also never say when the failed attempt happened …
you must make sure that you dont have outstanding bill and the line is active, before sending the porting request.
It’s M1 Maxx … base plan $0
Looks like those on base plan cannot try to port out near or on 1st of the month. Can’t wait to leave them.wah what add on is this, must pay first if not mark inactiveSigh … problem identified, pending rectification …
M1 Maxx base plan supposedly marked this line as inactive on 1 Jan because never buy the add-on … app popped up the pay $5 prompt … 2 Jan supposedly back to normal and line marked as active again. The number port attempt was done on 1st Jan apparently (I thought they don’t do number porting on non-working day?), failed already never inform
M1 Customer Service say tell them to resubmit … now waiting for them to do so
I think what he's trying to say is that he ported out close to the bill deduction date... so on M1 side, it's reflected that he's not paid an outstanding bill... so that's probably why the port out request failed...
No.
A lot depends on their profit margins... they're on wafer thin margins, probably tough to give the same deals as SIMBA... SIMBA at least owns its own network... so they have better control of costs and also in roaming partnerships...
i reckon it is to prevent any inconvenience to user during the porting process or from machine side, the time for it to log activation at 0000 hrs
Eight never advise u? Usually around midnight after they have submitted the porting request. Depending on the time submitted, it may happen the same business day or next business day.
if port in earlier in the day (morning), will likely be same day/next day porting.
Finally the M1 Maxx line turned into “Emergency Calls Only” …
