SIMBA Telecom discussion thread

[Jurong640]

Another post by our dear president Tan

 

[mosmos]

Another post by our dear president Tan

i am wondering why he wants to upgrade to $12 plan for just extra 100gb data

 

[Tedicious]

Another post by our dear president Tan

Now the whole world knows his number. Prepare for more scam calls

 

[Jurong640]

Now the whole world knows his number. Prepare for more scam calls

His number is actually known, during president election, he always post online, tell people call this number to contact him

 

[kitkat2]

i am wondering why he wants to upgrade to $12 plan for just extra 100gb data

more roaming data for more roaming destinations, e.g china?

 

[JAYSCS]

SIMBA's voice app also has (or had) another purpose: to provide voice and SMS support on devices that support 4G LTE but not VoLTE. Some older devices fit that profile.

To correct, SMS support is still available on non-VoLTE 4G devices, it is the out-going voice call that benefits most. For the time being, it is the god-send app that gives non-VoLTE 4G devices a second life instead of collecting dust or dumped. That, Simba is doing enviroment a big favour.

 

[TyL3r_DuRd3n]

Just went to SIMBA Service Centre in Somerset after work.

I went there hoping that they could solve the mystery or glitch on the fact that I could not receive an SMS from Indo friends and bank OTP from Indo. +62

I had no problem receiving SMS from Malaysia (+60) no problem.

It was mindblowing the place is run by an uncouth ahbeng. the station manager in the service centre.

After all the BS, he just brushed me off that my number has not been not fully ported in, that is why I cannot receive sms. Needs 48-72hrs.

Previously, I signed up a new line from Simba and I could receive sms from indo no problem, that was why i confident to port-in to SIMBA for my main line.

 

[kitkat2]

Just went to SIMBA Service Centre in Somerset after work.

I went there hoping that they could solve the mystery or glitch on the fact that I could not receive an SMS from Indo friends and bank OTP from Indo. +62

I had no problem receiving SMS from Malaysia (+60) no problem.

It was mindblowing the place is run by an uncouth ahbeng. the station manager in the service centre.

After all the BS, he just brushed me off that my number has not been not fully ported in, that is why I cannot receive sms. Needs 48-72hrs.

Previously, I signed up a new line from Simba and I could receive sms from indo no problem, that was why i confident to port-in to SIMBA for my main line.

how long ago was the porting completed? suspect the Indonesia side might still (mis-)route SMS to your old telco.

 

[TyL3r_DuRd3n]

porting-in was completed in the morning of 15 Oct around 1AM

 

[hwsstx]

I've already a Seniors Plan account with SIMBA.

I want to get a pre paid plan for just 30 days & then let it stop. But after 30 days will this pre paid plan be auto renewed using my Credits from my SIMBA's account?

 

[TyL3r_DuRd3n]

how long ago was the porting completed? suspect the Indonesia side might still (mis-)route SMS to your old telco.

I am interested to learn about how the international SMS routing works.
Any article or could you shed some lights on this?
Much appreciated if you can tell me what I should do to troubleshoot this?

 

[kitkat2]

I am interested to learn about how the international SMS routing works.
Any article or could you shed some lights on this?
Much appreciated if you can tell me what I should do to troubleshoot this?

i'm not a telco engineer. not sure how it works.

but i believe there is some caching involved, the indonesian telcos might still think your number is still with the old operator. just wait a few more days.

 

[TyL3r_DuRd3n]

i'm not a telco engineer. not sure how it works.

but i believe there is some caching involved, the indonesian telcos might still think your number is still with the old operator. just wait a few more days.

All right, will wait. Thanks!

 

[faithsilence]

Eh, Sembawang area no 5G ah? lol

 

[OutBreak]

Just went to SIMBA Service Centre in Somerset after work.

I went there hoping that they could solve the mystery or glitch on the fact that I could not receive an SMS from Indo friends and bank OTP from Indo. +62

I had no problem receiving SMS from Malaysia (+60) no problem.

It was mindblowing the place is run by an uncouth ahbeng. the station manager in the service centre.

After all the BS, he just brushed me off that my number has not been not fully ported in, that is why I cannot receive sms. Needs 48-72hrs.

Previously, I signed up a new line from Simba and I could receive sms from indo no problem, that was why i confident to port-in to SIMBA for my main line.

Do you mean like the ahbeng at Lucky Plaza Eight Telecom?

 

[Habrosus]

Do you mean like the ahbeng at Lucky Plaza Eight Telecom?

I visited Eight Service Centre a couple of weeks back for the first time, it's a nice lady at the counter. Yup, I'd been hesitating to go there due to the encounters shared by others here, but I was in the area so went in.

I think I've encountered that guy from Simba Orchard Central. One word - rude.

No doubt he looked more knowledgeable than the others at that time (but I didn't know he's the one in charge of the place), there's no need for his attitude. Have seen him there after but I largely just ignored him since he wasn't serving me after.

 

[TyL3r_DuRd3n]

I visited Eight Service Centre a couple of weeks back for the first time, it's a nice lady at the counter. Yup, I'd been hesitating to go there due to the encounters shared by others here, but I was in the area so went in.

I think I've encountered that guy from Simba Orchard Central. One word - rude.

No doubt he looked more knowledgeable than the others at that time (but I didn't know he's the one in charge of the place), there's no need for his attitude. Have seen him there after but I largely just ignored him since he wasn't serving me after.

is it the scrawny ahbeng?

 

[Habrosus]

is it the scrawny ahbeng?

Ya, not big size nor tall one.

 

[TyL3r_DuRd3n]

Ya, not big size nor tall one.

same same.
not a service manager material.

 

[loganrunning]

I think I've encountered that guy from Simba Orchard Central. One word - rude.

yup, same experience. when i pointed out that simba voice app was removed from play store and had problems receiving calls unless in foreground, he loudly said, it's no longer supported, and one should just buy a new phone.

when i pointed out that even in some roaming countries, VoLTE was not supported, he just shrugged and said, if your phone can't receive calls, just buy a new phone.

just didnt want to help, or simply not knowledgeable to give an answer, so resort to this kinda behavior.