SIMBA Telecom discussion thread

hwsstx

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Was at SIMBA shop wanted to change my 2 SIMs to Ultra but both numbers under system upgrading so cannot issue new SIM 🤦‍♀️

Gotta come back another day
 

Habrosus

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Was at SIMBA shop wanted to change my 2 SIMs to Ultra but both numbers under system upgrading so cannot issue new SIM 🤦‍♀️

Gotta come back another day
What’s “number under system upgrade mean “? :s11:
 

twosix

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If Simba offers the best deal, no reason why m1 will reject it. Starhub does not seem keen to merge with anyone.
 

drizzy88

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not sure if this has been mentioned here before, but for those who are based overseas on a long-term basis and using your simba line, please note that simba will throttle your roaming data speed once it detects that your line is not connected to sg for more than 30 days.
by the way do u know whats the speed of the throttled speed is it 5mbps or 512kbps etc. Is it still usable?
 

klavier

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hwsstx

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Was at SIMBA shop wanted to change my 2 SIMs to Ultra but both numbers under system upgrading so cannot issue new SIM 🤦‍♀️

Gotta come back another day
...no wonder.
For those with login problems, someone shared in another thread that there is a new app which uses email to login..

https://forums.hardwarezone.com.sg/threads/simba-users-you-have-problem-login-to-app.7222086/page-3

Not sure how legit it is but I tried to login there and it works. Hopefully, I have not tried to top up. You need to know your email which you have registered with Simba to use the new app.
 

hwsstx

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Yah got new app. No information about a new app was shared with us by SIMBA.

Every month you should receive an email from SIMBA when they charge you the monthly fee.
No news of new app. - I'm on Android. I do get monthly email updating me of my subscription.

SIMBA is doing some upgrades but I don't know what. Besides affecting login into app & sites, it also affects exchanging 5G SIM.

So as long as unable to login into app then better don't go waste time exchanging 5G SIM.
 

twosix

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No news of new app. - I'm on Android. I do get monthly email updating me of my subscription.

SIMBA is doing some upgrades but I don't know what. Besides affecting login into app & sites, it also affects exchanging 5G SIM.

So as long as unable to login into app then better don't go waste time exchanging 5G SIM.
I’m using the new app on my iPhone.
 

hwsstx

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I’m using the new app on my iPhone.
No new app available for Android.
But it isn't only the app is having login issues - due to no OTP. When I login into its sites, info of my account is missing eg how data/mins I've used, balance of Wallet, SIM info etc
 
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